Practitioner researchers’ current and future visions of education & learning

Authors: Marcelo Giglio, Mauri Kantola, Mervi Friman, Inneke Berghmans & Manuel Peixoto.

In this Special Issue The European Association for Practitioner Research on Improving Learning (EAPRIL) joins forces with the Journal of Finnish Universities of Applied Sciences (UAS Journal) to highlight practitioner-researchers’ visions of future education and learning. This is the second special issue reported by EAPRIL and UAS journal (see https://uasjournal.fi/arkisto/eapril/). EAPRIL and UAS Journal both focus on research and development in education. That is, on the one hand, UAS Journal focuses on the fields of practice-oriented higher education in Finland since 2011 and, on the other hand, EAPRIL focuses on practice-based research and bridging research and practice with the aim to improve learning, both in education and organisations.

From the point of view of the higher education research, the classification proposed by Teichler (1996) may serve a good basis to analyse the themes of the articles included in this special issue. As of the beginning of the millennium, Teichler’s classification proved to be an important model for structuring higher education research (Ahola & Hoffman 2012). In addition to the classification itself, Teichler’s four areas of research have thought to include links to the different knowledge interests in various fields of science.

Teichler (1996) has argued that research on the challenges in our demanding higher educational system has an integrative task on two important stages: firstly, it aims to stimulate the use of theories, paradigms and methods of the various disciplines, and secondly to integrate knowledge concepts in different disciplines. He has pointed out that if research on higher education tries to draw from single disciplines, paradigms and spheres of higher educational research, this might be only appropriate for a minority of themes. It could also lead to artificially narrowing the scope of the subject, which is not suitable for striking the balance between theoretical insight and a sufficiently complex understanding of the object of analysis (Teichler 1996). In this sense, the Teichlerian framework (Teichler 1996, 2000, 2003) also suits our purposes when studying the included articles of our special issue, as this special issue aims for a multidimensional approach, covering various paradigms and settings.

In this issue, the pedagogical research has been popular among authors. These themes have included questions that have otherwise also sparked plenty of discussion in the public platform. Workplace orientation towards the future of students, including workplace relations and employment, has not been a particularly common topic in this edition. The classification of the articles presents clearly the profile of EAPRIL, which promotes practice-based research on learning issues in the context of initial, formal, lifelong and organisational learning. EAPRIL’s mission is to bring together persons who are interested in the connections and reflections between research and practice. (https://www.eapril.org).

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Last year, EAPRIL hosted its 12th annual conference under the theme ‘Inspired by the visions of future education and learning’ in Hämeenlinna, Finland, at the Häme University of Applied Sciences in close cooperation with the Federation of Universities of Applied Sciences (FUAS). This EAPRIL 2017 Conference proved to be a rich space for creative, innovative and reflexive exchanges between delegates. It has inspired the EAPRIL Executive Board to call for papers on this important topic, looking from the past to the present, but also anticipating the future visions of education and learning based on current views and expertise. This particular focus complies with the contemporary need of the world and, consequently, with the current need of all the levels of education and training. Starting this millennium, UNESCO promoted a humanistic vision of learning based on principles as respect for life, the human dignity, the cultural diversities, the social justice and international solidarity presented. It was reported in the two landmark publications by UNESCO ‘Learning to Be’ (Faure et al. 1972) and ‘Learning: The Treasure Within’ (Delors et al. 1996). Between 2010 and 2016 several informal and formal meetings of UNESCO served as platform opportunities to reflect and present frameworks for competencies and learning objectives for Education for Sustainable Development, Global Citizenship Education on the future of education and skills programmed by OECD. Some of the conclusions were that education needs to aim at interdisciplinary learning and students’ competencies to solve problems through multiple lenses considering an uncertain and volatile world. The publication ’The Future of Education and Skills 2030’ (OECD 2018) offers a shared vision on the advice as need for new solutions in a rapidly changing world; need for broader education goals with individual and collective well-being; learner agency – navigating through a complex and uncertain world – ; need for a broad set of knowledge, skills, attitudes and values in action; competencies to transform our society and shape our future; and design principles for moving toward an eco-systemic change. Giglio (2014) identifies five dimensions of educational and institutional creativity and innovation:

  • the purpose of the change as a challenge to the future,
  • the reaction to change by actors,
  • the creative action to improve the roles and skills of the actors,
  • the social interaction between individuals and partnerships, and
  • the forms of contribution to the future.

In this international context the contributions of this EAPRIL – UAS Journal Special Issue address practice-based research as a form of inquiry, to share visions, ideas and solutions that inspire the presence and future of education, while acknowledging historical-cultural backgrounds. In fact, different contributions and discussions organised at the EAPRIL 2017 Conference illustrate how our professional experiences and research are situated in this evolutional world. Step by step, we face new opportunities for human advancement in the future of education. Creating and following-up on these opportunities entail uncertain and unpredicted creativity and innovation of education and learning. However, current research can help to understand, reflect and anticipate some of these problems and/or to provide some tools and methods to improve learning. Looking back at the past years, we can sense the speediness of change experienced today. How can we consider this in the future of education and learning? How can we utilise current practitioner research as a doorway to the future? The universities of applied science have definitely a crucial role to serve in educational research. However, which designs, methods, tools and ideas are pivotal? What are (or should be) the roles of educators, developers and employees in evolutionary forms of thinking and acting of students and employees in a continued evolution of technologies?

Knowledge, working, research, teaching, and learning are never exhaustive and always evolutionary. Consequently, a future vision on education and learning cannot be but a part of the current and professional thinking and acting of educational practitioners and researchers.

This EAPRIL – UAS Journal Special Issue hopes to contribute to the development of education, curiosity, imagination, creativity and innovation by presenting ideas, perspectives and values of our contributors. Both ‘study cases’ and ‘research results’ are presented in this Special Issue, matching our aim to bridge practice and research. Both will demonstrate the important role of practice-based research as a form of inquiry, of creating and sharing visions, dreams, new ideas and innovative solutions, all with the aim to inspire both contemporary and future educational developments, while acknowledging historical-cultural backgrounds.

It was a pleasure to edit the articles of this Special Issue, which invited us to reflect and to (re)think our own understanding of education, today and tomorrow, generating new ideas on living, working, learning, teaching and research. We hope these articles can plant some seeds for new educational developments, covering our foremost aim of improving learning for the future.

Authors

Marcelo Giglio, HEP-BEJUNE, Switzerland & University of Neuchâtel
Mauri Kantola, Turku University of Applied Sciences, Finland
Mervi Friman, Häme University of Applied Sciences, Finland
Inneke Berghmans, University of Leuven/EAPRIL Project manager, Belgium
Manuel Peixoto, EAPRIL Board, Portugal


Ahola, S., & Hoffman, D. M. (2012). Higher education research in Finland – Emerging structures and contemporary issues. Jyväskylä: Jyväskylä University Press. Referred 21 May 2018: https://ktl.jyu.fi/julkaisut/julkaisuluettelo/julkaisut/2012/d103

Delors, J., Al Mufti, I., Amagi, I., Carneiro, R., Chung, F., Geremek, B., Gorham, W., Kornhauser, A., Manley, M., Padron Quero, M., Savane, M.-A., Singh, K., Stavenhagen, R., Won Suhr, M. & Nanzhao, Z. (1996). The treasure within. Report to UNESCO of the international commission on education for the twenty first century. UNESCO Publishing. Referred 25 June 2018: http://unesdoc.unesco.org/images/0010/001095/109590eo.pdf

Faure, E., Herrera, F., Kaddoura, A.-R., Lopes, H., Petrovsky, A. V., Rahnema, M. & Champion Ward, F. (1972). Learning to be. The world of education today and tomorrow. UNESCO. Referred 25 June 2018: http://www.unesco.org/education/pdf/15_60.pdf

Giglio, M. (2014). Five dimensions to study teacher education change for improving musical creative learning. Journal for Educators, Teachers, & Trainers 5 (1), 80–89. Referred 21 May 2018: http://jett.labosfor.com/index.php/jett/article/view/172

OECD, (2018). The Future of Education and Skills 2030. Referred 25 June 2018: http://www.oecd.org/education/2030/E2030%20Position%20Paper%20(05.04.2018).pdf

Teichler, U. (1996). Comparative higher education studies: Potentials and limits. Higher Education 32 (4), 431–465. Referred 21 May 2018: http://euroac.ffri.hr/wp-content/uploads/2012/10/Teichler1996-1.pdf

Teichler, U. (2000). Higher education research and its institutional basis. In S. Schwarz and U. Teichler (eds.), The institutional basis of higher education research – Experiences and perspectives. Dordrecht: Kluwer Academic Publishers. 13–24.

Teichler, U. (2003). The future of higher education and the future of higher education research. Tertiary Education and Management, 9, 171–185.

Development of project management and multiple work life skills through real life projects – case Arctic Youth Forum

Authors: Anzelika Krastina, Nikolett Plesér and Alena Perervenko.

In Lapland UAS, International Business students are encouraged to learn actual challenges of real life projects through taking an initiative and leading the project. Learning by projects is a part of the curricula in International Business (IB) study programme. However, where and how to get those real life projects? One of the most common ways to get a real life project into the classroom is to cooperate with the companies and to work on specific problems defined by the company. The other way is to initiate own projects based on the identified societal, global, environmental, economic, technological or any other problems. The project is a problem scheduled for solution. Usual initiation of the project in practice begins with defining the problem, analyzing causes and effects of the existing problem, defining possible solutions and deciding on the strategy for the project. This way the project idea is born. While junior students usually work on the projects smaller in their scope, senior students are required to work through entire project lifecycle from project initiation, to project planning, implementation and evaluation.

Case Arctic Youth Forum

Arctic as a region has recently gained global attention. It can be explained by many factors, including climate change, environmental issues, large deposits of natural resources and opening new sea routes and future possibilities for large industries, mining, oil and gas, as well as increasing potential for business development. Arctic studies became a background for many project initiatives of international students. Understanding the region, students gain better vision for the future work, career and business opportunity.

During the problem analysis workshop within the course related to Arctic studies, students realized that actual youth involvement in the Arctic development and cooperation discussions is rather limited. The impression that young people had, was that they are not heard or listened to, although it is obvious that young people are a very important part of the Arctic population, and the youth is the human capital that will shape the future of the region. Young people, the students of the IB programme, decided that they need to take an initiative and take the issue in their own hands. This way the idea of the first Arctic Youth Forum was developed within the course Innovation and Entrepreneurship Project Work (10 ECTS) at Lapland UAS. Students decided to create a forum connecting young people, influencers and decision makers to discuss existing problems develop new ideas together. Thus, students moved from a problem of lack of dialog between decision makers and youth of the Arctic towards a solution to create a dialog platform under the name of Arctic Youth Forum.

The first edition of Arctic Youth Forum was organized in the form of a panel presentation, round table discussion and workshops as a side event of Rovaniemi Arctic Spirit conference organized by the Arctic Center. It took place on the 13th of November 2017 in Rovaniemi, Finland. More than fifty young people from the region came to discuss core topics with the panelists and other participants in organized interactive workshops focusing on:

  • Arctic/Barents cross-border cooperation/ Innovation and Cooperation in the Arctic
  • Arctic Industries
  • Future of Rovaniemi / Regional development
  • Arctic Economic and Business Development
  • Circumpolar health and wellbeing; Gender studies
  • Ideas for a better Artic. How to do things better in the Arctic?

Engagement of young people and panelists during the event showed that this type of forums are really needed and are important venues for dialog between young people, who have good development ideas, and decision makers, who can take these ideas into account and promote them further when creating policies and regional development strategies.

Project and real work life skills developed during the project

Article aims to reflect on what competences related to the real work life were developed and increased as a result of organizing a unique event such as “Arctic Youth Forum”. First, it aimed to solve real life situation problems identified in the Arctic region. It was not an artificial problem created for the purposes of the course exercise. Secondly, in order to organize the event, most of the work and communication happens outside traditional setting of the classroom. Based on the performance assessment, reports and the feedback by the students, the following skills, competences and abilities have been developed or improved throughout the project implementation. Hereby the findings and a few important student comments reflect their learning and personal development.

In the initiations phase, students found and decided on an idea through problem analysis, cause and effect analysis, deciding project strategy and finally project goals.

Our main idea was to give a platform for young people to express their opinions and ideas concerning the future of the Arctic while connecting them with influencers and decision makers…We want our Arctic to be lively, buzzing even in 20 years from now. We need young people to stay in the Arctic and for this to be possible we gave a chance for them to express their ideas and opinions.

During the planning phase, students learnt creating the hierarchy of project objectives, deciding project indicators, quality criteria, defining risks and assumptions. Creating work breakdown structure and activity schedule in the Gantt Chart, planning the resource and budgeting. In the implementation phase, students organized the venue, arranged equipment, found, invited and hosted panelists from government to business organizations and from different countries, made a marketing plan and carried out promotion. Creating the script and planning to carry out smooth workshop process, as well as hosting the event itself were also their tasks. In the evaluation phase, students collected feedback, analyzed it and wrote a report. In addition, they learnt assessing the success of the project against set indicators. Analyzing personal performance and development, and setting new development goals were in the core in evaluating their learning.

Being like a company was interesting because we were in charge of an event and everybody had to work for a common goal. An important event like this motivates people to work hard and not disappoint the group members… Things like the Gantt chart, WBS or Concept Note were something new for some of the members, but at the end we realized that were useful things to work with.

The project helped significantly to improve leadership and teamwork skills.

This project helped me to improve my team-work abilities…it was even more interesting because almost every team member was from different country which sometimes brings some difficulties, but also brings new ideas and solutions which may not occur in teams from the same country or background.

As a leader, I have received such great feedback from the panelists and participants. I am utterly grateful for everyone who worked with me and supported me as now I know what I can achieve if I have a great team (or three) behind me. Project helped me to believe in myself and achieve things like the youth forum, where we actually connected young people with important people involved in decision making and possibly created something, which will continue as a great movement in the future as well.

I learned from my mistakes and I will do my best so as not to make them again in the future. It was a great accomplishment for me as a person. Now I know that it is possible to work on leadership skills through practice and new experiences. And I know that if I made it ones, I can do it again. Leaders are not born. They are made.

Innovation and entrepreneurship competence development reflected through the ability to create an added value by solving an existing problem, observe trends and spot weak signals in order to set the best strategy for the project. Becoming familiar with the social innovation and entrepreneurship concept and principles, developing entrepreneurial mindset, carrying out innovation workshops during the forum and generating new innovation solutions to different problems discussed in the Arctic, students realized that they have gained better understanding of real work life situations.

I learnt a lot though this event, it not just taught me the importance of practicing my knowledge in the real life, but also taught me to cooperation with people. This real life project is really helpful when I begin working in the future.

During networking and collaboration with outside stakeholders, it is important to develop relevant business communication skills, for formulating proper business letters and emails, invitations and promotion material targeted for various beneficiaries.

Partnership was really important thing for the project and its goals, and our partner, the Arctic Centre, was fundamental for the correct implementation of the event. Communication with the stakeholders and the panelists was conducted by the core team frequently…With these kind of things we realized how important are the sponsors and partners for the projects.

For many foreign students, the learning by project work helped them to better understand the Finnish education system. The team in charge of the project implementation consisted of young people from different countries, some of them were local or international degree students, and some of them were exchange students, who came for one semester to Lapland UAS from another country.

As an exchange student this class helped me to better understand Finnish education system, especially approach which is used at the University of Applied Sciences, which is more focused on practical skills´ development.

Regardless of the challenges that real life projects can bring, it is an excellent platform for experiencing, practicing and developing necessary work life skills.

Authors

Anzelika Krastina, Med., Senior Lecturer, Entrepreneurship coach, International coordinator, School of Business and Culture, Lapland UAS Anzelika.krastina(at)lapinamk.fi

Nikolett Plesér (Hungary), International Business (BA) 3rd year student, Arctic Youth Forum (AYF) project leader, Lapland UAS Nikolett.Pleser(at)edu.lapinamk.fi

Alena Perervenko (Russia), International Business (BA) 3rd year student, AYF team leader, Lapland UAS Alena.Perervenko(at)edu.lapinamk.fi

EU tietosuoja-asetus vaikuttaa AMKien  innovaatiotoimintaan

Kirjoittaja: Jaakko Riihimaa.

EU:n alueella on toukokuussa 2018 astumassa voimaan tietosuoja-asetus, joka korostaa ihmisten oikeutta yksityisyyteensä ja omien tietojensa omistamiseen. Asetuksen tavoitteita ovat yksilön oikeuksien vahvistaminen, tietosuojan globaali ulottuvuus sekä parempi valvonta. Asetus ja täydentävä kansallinen lainsäädäntö edistää EU:n digitaalista sisämarkkinoiden kehitystä, eli tiedon siirtymistä turvallisemmin ja vapaammin EU:n alueella. (EU GDPR 2016.)

Tietosuojalainsäädännöllä on vaikutuksia ammattikorkeakoulujenkin TKI-toimintaan. Tässä artikkelissa pyritään nostamaan esiin erityisesti I:tä, eli innovaatiotoimintaa koskevia näkökohtia.

Innovaatioiden uudenlainen kokonaiskuva

Kaikkinainen avoimuuden käsite ja avoimuuden vaatimus mm. rahoittajilta on noussut merkittäväksi tekijäksi tieteessä ja ammattikorkeakoulujen TKI-toiminnassa. Sitä pidetään keinona edistää toimien vaikuttavuutta. (Avoin tiede 2017.)

Avoin innovaatio, erään määritelmän mukaisesti, on sisäisten ja ulkoisten ideoiden ja kaupallistamistapojen yhdistämistä. Tarkoituksena on edistää uusien teknologioiden kehitystä. Innovaation syntyä tuon määritelmän mukaan edeltävät T ja K, eli tutkimus- ja kehitystoiminta. (Avoin innovaatio 2017; Chesbrough 2013.)

Avoimesta innovaatiosta puhuttaessa korostetaan uusien ideoiden ja teknologioiden mahdollistamia asioita. Innovaation käsite on laaja ja sitä käytetään monissa eri merkityksissä (esim. Riihimaa 2004). Ympäristö, missä innovaatio syntyy, vaikuttaa tarkasteluun. Isoille yrityksille jo tuttu ja tavanomainen asia voi pk-yrityksen soveltaessa olla sille innovatiivinen.

Digitaalisaatio on siirtänyt innovaatioiden tuottamisessa niihin sisältyvän datan keskiöön. Uusien ideoiden ja teknologioiden yhdistelmissä yhä useammin erottamattomana osana ja kilpailutekijänä on (mahdollisimman avoin) data, sen keruu ja hyödyntäminen.

Kokonaiskuvaa täydentävä trendi on asiakkaan, myös yksittäisen henkilön, nostaminen esille palvelutuotannossa ja niiden kohteena. Ammattikorkeakoulujen kontekstissa tämä on tärkeä, jopa strateginen lähtökohta: Onko innovaatiotoiminnan asiakas opiskelija, TKI-hankkeeseen osallistuva yritys vaiko koko yhteiskunta ja sitä kautta alueellinen kehittämistyö.

Data on uusi valuutta

Datasta on jo muodostunut uusi valuutta ja erityisesti tämä koskee henkilöön liitettävissä olevaa tietoa. Innovaatioihin tulee sisältymään yhä enemmän henkilödataa. Ihmiset vaihtavat tänä päivänä tietojaan ja niiden käyttöoikeuksia näennäisesti ilmaisiin Internet-palveluihin. Digitaalisia jalanjälkiä jää meistä puheluiden, nettiselailun, asiakaskorttien käytön, videovalvonnan ja ties minkä aktiviteettien myötä. Kaikki tuo tieto on liitettävissä henkilöömme ja on käytettävissä mitä moninaisimmissa sovelluksissa ja palveluissa.

Avoimuus, digitalisaation eteneminen ja henkilödatan iso merkitys luovat innovaatiokenttään uusia jännitteitä. Niitä aiheuttaa digitalisaation mahdollistama palveluiden personointi, esimerkiksi yksilöllinen markkinointi. Tällainen ns. massaräätälöinti on käsitteenä tuttu jo monien vuosien ajalta teollisemmassa tuotannossa (Ruohonen, Riihimaa & Mäkipää 2006), mutta data-aineistojen käsittelykapasiteetin noustessa ja yhä yksityiskohtaisempien tietojen koostamisen mahdollistuessa asia siirtyy uudenlaiseen kehykseen.

Innovaatiotoiminta ja yksilön tietosuoja törmäävät, kun vaikkapa inkrementaalinen toimintaprosessin uudistus tarvitsee henkilötietokomponentin. Tietosuoja-asetuksen kannalta miltei kaikki voi olla henkilödataa ja sitä voidaan kerätä miltei mistä tahansa. Esimerkiksi erilaiset sensorit voivat tuottaa sitä (ns. IoT, teollinen Internet), kuvankäsittelyteknologiat pystyvät jo hämmästyttäviin suorituksiin ja kuten edellä mainittiin, digitaalisia jälkiä jää liki kaikesta verkon käytöstä.

Jos jälki on välillisestikin yhdistettävissä henkilöön, ollaan tietosuojakysymysten keskellä. Voi ajatella, että nykyauto osaa tunnistaa kuljettajan ajotyylin ja jatkuvasti kerää ja lähettää tietoa kaikesta mahdollisesta; sijainnista, nopeuksista, käyttöajoista jne. Älypuhelin on vielä arkisempi esimerkki. Datalla voidaan tuottaa muuhun aineistoon yhdistettynä pitkälle meneviä päätelmiä, eli henkilö voidaan profiloida. Ja tämä on väärin hoidettuna tietosuoja-asetuksen vastaista.

Tunnettuja ovat myös monet digitalisaation myötä syntyneet ns. disruptiiviset innovaatiot. Vanhat prosessit ja toimintatavat murtuvat, kun tietotekniikan mahdollisuuksia hyödynnetään uudella tavalla. Tätä on tapahtunut esimerkiksi niin pankkitoiminnassa, matkailussa kuin liikenteenkin alueella. Näissä data ja mahdollisimman henkilökohtainen palvelu on ollut keskeinen näkökohta.

Tietosuoja-asetuksen noudattaminen

Tietosuoja-asetuksen noudattaminen tulee edellyttämään innovaatiokentän toimijoilta tarkkuutta. Keskeistä on ottaa huomioon yksilön oikeus omiin tietoihinsa. Jokaisella on periaatteessa oikeus tarkastaa, mitä tietoa hänestä on kerätty ja myös määrätä, mihin sitä voi luovuttaa eteenpäin. Tiedon käyttötarkoitus on määriteltävä etukäteen. Tietojen sisältöjen ja virtausten dokumentointi nousee tärkeäksi.

Suositeltu lähtökohta tietosuoja-asetuksen vaatimusten toteuttamiseen on riskianalyysi, riskienhallinnollinen ennakkoarviointi siitä, millaisia riskejä henkilötietodatan käsittelyyn voisi liittyä. Tällaisessa arvioinnissa tarvitaan yleensä jonkinlaista toiminnallista systematiikkaa. Arvoon tulevatkin ammattikorkeakouluissa nousemaan uudesta näkökulmasta niin laatujärjestelmien, kokonaisarkkitehtuurityön, riskienhallinnan kuin muiden vastaavien hyvän hallintotavan mukaisten menettelytapojen noudattaminen. Työkaluja ovat esimerkiksi datahallintopolitiikat, aineistonhallinnan ohjeistukset tai tietotilinpäätökset. Työkaluista soveltuvimmat on TKI-asiantuntijoiden poimittava innovaatiotoiminnan hyödyksi.

Tietosuoja-asioiden merkityksen tunnistaminen ja seurannaisvaikutusten arviointi ovat tärkeitä paitsi ammattikorkeakoulujen oman organisaation ja velvollisuuksien näkökulmasta, myös niiden asiakkaiden ja kumppaneiden kannalta. TKI-toiminnassa on niin tutkimusta, kehittämistoimia kuin innovaatioita luotaessa pystyttävä luotettavasti opastamaan opiskelijoita, opettajia ja yhteistyössä olevia yrityksiä niiden oikeuksista ja velvoitteista suhteessa kerättävään ja hyödynnettävään henkilötietoon.

Sidosryhmien merkitys kasvaa tietosuoja-asetuksen myötä muutoinkin. Lainsäätäjän näkökulma sekä hankkeen rahoittajien, asiakasyritysten ja datankeruun kohteena olevan yksityishenkilön intressit tietosuojan suhteen tulevat eroamaan. Tietosuoja-asetus velvoittaa organisaatiot nimeämään ns. tietosuojavastaavan, joiden tekemillä linjauksilla ja arvioinneilla datan käsittelyn laillisuudesta tulee olemaan suuri painoarvo. Keskeisten sidosryhmien tunnistaminen etukäteen ja intressien dokumentointi auttavat havainnollistamaan sitä, mitä halutaan pitää tärkeänä ja minkä sidosryhmän tavoitteet tukevat ammattikorkeakoulun strategiaa. Strategiatasolla olisi hyvä todeta keskeisimmät tietosuojaan liittyvät periaatteet ja samalla ottaa tarkasteluun avoimuuden vaatimukset ja reunaehdot.

Tietosuoja-asetuksen haasteita

Käsitteisiin liittyvä työ lisääntyy. Ainakin tietoarkkitehtuurin osalta olisi keskeiset käsitteet tunnistettava ja niiden käytön olisi oltava yhdenmukaista. Tehtävä voi olla haastava, sillä jo tiedon avoimuuden määrittely ei ole mitenkään triviaalia. Yksi merkittävä yläkäsite on ”tieteellinen tutkimus” ja se, miten pitkälle sen voidaan katsoa kattavan ammattikorkeakoulujen TKI-toiminnan. Tietosuoja-asetuksessa on tutkimustiedolla vahva (joskin vielä epäselvä) erityisrooli. Se oikeuttaa moniin poikkeustapauksiin. Tätä oikeutta korostetaan puhumalla tieteellisestä (tai yliopistollisesta) tutkimuksesta, mutta samat tai ainakin useimmat sen tunnuspiirteet sisältyvät kyllä myös ammattikorkeakoulujen TKI-toimintaan. Ja mitä arkaluonteisempaa tietoa kerätään ja käsitellään, sen tärkeämpää ja vaativampaa on tietosuojan rajojen ennakoiva määrittely. Tällainen voi tulla ammattikorkeakouluissa helposti kyseeseen esimerkiksi sosiaali- ja terveysalan (prosessi-)innovaatioiden toteuttamisen yhteydessä.

Haaste on sekin, ettei tietosuojaan liittyvästä lainsäädännön tulkinnasta ole etukäteen tarkkoja ohjeita tai linjauksia. Ne tulevat aikanaan oikeustapausten kautta. Tietosuojavastaavien yhteistyö ja linjaukset ovat tämänkin takia tärkeitä.

Useat merkittävät viime vuosien digitaaliset innovaatiot ovat rikkoneet voimassa olevia lakeja ja sopimuksia. Ne uhkaavat vakiintuneita rakenteita ja niiden läpivieminen voi aiheuttaa ankaraakin vastustusta. Tässäkin mielessä ammattikorkeakoulujen ja TKI-toimijoiden asema voi olla ongelmallinen – suojellaanko verovaroilla rahoitetulla toiminnalla vanhoja toimintamuotoja tarkasti säädöksiä noudattaen vai uskaltaudutaanko rohkeiden ja uudistavien kokeilujen tielle. Korkeakoulujen autonomia antaa tiettyjä mahdollisuuksia, mutta moniko korkeakoulu voisi (uskaltaisi) kirjata strategisiin linjauksiinsa tai TKI-toimintansa tavoitteisiin rakenteiden uudistamisen disruptiivisten innovaatioiden keinoin?

Kirjoittaja

Jaakko Riihimaa, FT, IT-pääsihteeri, AAPA – Ammattikorkeakoulujen tietohallintojohtajat, jaakko.riihimaa(at)haaga-helia.fi

Chesbrough, H. 2003. Open Innovation: The New Imperative for Creating and Profiting from Technology, Harvard Business School Press. EU GDPR. 2016. Euroopan parlamentin ja neuvoston asetus (EU) 2016/679, Euroopan unionin virallinen lehti 4.5.2016. http://eur-lex.europa.eu/legal-content/FI/TXT/PDF/?uri=CELEX:32016R0679&from=FI Viitattu 9.9.2017.

Riihimaa, J. 2004. Taxonomy of information and communication technology system innovations adopted by small and medium sized enterprises, Academic Dissertation, Department of Computer Sciences, University of Tampere, Report A-2004-6, Tampere 2004.

Ruohonen, M., Riihimaa, J. & Mäkipää, M. 2006. Knowledge based mass customization strategies – cases from Finnish metal and electronics industries, International Journal of Mass Customisation, Vol. 1, Nos. 2/3, 2006.

Avoin Innovaatio – Avoimen Innovaation virallinen sivusto Suomessa. http://www.openinnovation.fi/fi/avoininnovaatio viitattu 9.9.2017.

Avoin tiede ja tutkimus. www.avointiede.fi Viitattu 9.9.2017.

Bridging the research-to-practice gap in education: the design principles of mode-2 research innovating teacher education

Introduction

Current changes in society address new demands on professionals’ ability to respond to new and changing circumstances quickly and adequately (Coonen, 2006; Hargreaves & Fullan, 2012; 2002; OCW/EZ, 2009). This implies the necessity of continuous development to improve professional performance throughout the entire career. This general professional demand has consequences for teacher education (Darling-Hammond & Foundation, 2008; Scheerens, 2010). To support this lifelong professional learning, the development of an inquiry-based attitude (hereinafter: IA) is specifically recommended as a goal in teacher education (e.g. Cochran-Smith & Lytle, 2009). In Dutch teacher education at both initial and post-initial level, it is assumed that IA will allow teachers to create new knowledge of practice continuously with the aim to develop themselves as a professional and to improve their school context (Onderwijsraad, 2014). To be able to get more understanding about IA as a developable goal in teacher education, Meijer, Geijsel, Kuijpers, Boei and Vrieling (2016) conducted a multiannual empirical study and refined IA from an ill-defined global concept into a concept with reliable and valid characteristics. Their results indicated IA as a concept with two dimensions: an internal reflective dimension and an external knowledge-sourcing dimension. The internal dimension concerns intentional actions to acquire new professional modes of understanding and behaviour. The external dimension concerns intentional actions to gain new information and knowledge from relevant knowledge-sources. Our goal in this study was to create knowledge to support teacher educators’ in their pedagogical approaches to stimulate their students’ IA. However, the transfer of results from educational research into educational practice has proven to be complex (e.g.Broekkamp & van Hout-Wolters, 2007; OCW, 2011). To help bridge this gap, practice-based scientific mode-2 research design is presented as a research method that can help (Martens, Kessels, De Laat, & Ros, 2012). The assumption in this method is that partnership between researchers and practitioners will contribute to creating meaningful, generalisable knowledge and contribute to the transfer of this knowledge into practice. We therefore used this research design in our two-year follow-up study. In partnership with educators, we designed, tested and redesigned a professional development programme and we conducted a multiple case study. In this study (Meijer, Kuijpers, Boei, Vrieling, & Geijsel, in press) we gained insight into specific characteristics of professional development interventions that encourage teacher educators’ deep learning in stimulating IA-development of their students.

To our knowledge, there are few studies that provide specific insight into the design of practice-based scientific mode-2 research (hereinafter: mode-2 research) or into the actual impact of this methodology. To contribute to an understanding of how mode-2 research can help to bridge the gap between educational research and practice, this conceptual paper will reflect on how the partnership between the researcher and five educators resulted in creating practice-based scientific knowledge, professionalising teacher educators and simultaneously contributed to innovating teacher education practice. With this reflection, we aim to contribute to the development of mode-2 research as promoted in a research manifest on practice based scientific research (Martens et al., 2012). The study we are reflecting on is summarised in Table 1 and Table 2.

In what follows we first describe mode-2 research as a relatively new mode in social science and the general scientific requirements and usability criteria our research had to meet. Secondly, we report researchers role; recruiting practitioners and organising research meetings. Thirdly, we reflect from theoretical perspectives as to how and why our approach affected educators’ professional development and brought innovation to teaching practice. In conclusion, we present our working hypothesis on design principles in mode-2 research and discuss its complexity in design and the demands researchers must meet to monitor and facilitate simultaneously the quality of the research process and the learning of the practitioners.

Table 1. Process display of the mode-2 study we are reflecting on
Table 1. Process display of the mode-2 study we are reflecting on

1. Mode-2 research

Traditional methods of knowledge production and dissemination are the subject of debate in social science. Current scientific knowledge production does not transfer to practice adequately and opinions differ regarding the measures that should be taken to close the gap (Broekkamp & van Hout-Wolters, 2007). To bridge this gap, fundamental changes are suggested as a new research mode with regard to the interaction between science and society (Nowotny, Scott, & Gibbons, 2001). Social science production, in which socially robust knowledge is produced by social interventions in the context of application, was labelled by Gibbons et al. (1994) as Mode-2 research. Martens et al. (2012) promote this mode-2 research as an alternative to traditional educational research, in which randomised controlled trials still seem to be the golden standard. This, despite the fact that the complexity in educational research makes it impossible to control all variables (Cochran-Smith & Zeichner, 2010). Research based on randomised controlled trials aims to prove universal causal patterns in teaching and disparages the need for a stronger body of knowledge with practical, context-related relevance. The lack of knowledge with practical relevance is seen as one of the causes of the gap between science and practice. Hargreaves (1999) therefore even urged teachers to produce the knowledge they need by themselves. Martens et al. (2012) assume that research for which the questions are provided by practice – a partnership between researchers and practitioners – will contribute to creating meaningful, generalisable knowledge. From the perspective of learning, they argue that if practitioners participate in the knowledge creation process while participating in a practice-based scientific educational research in their own context, practical relevant knowledge will not only be created but it will also support the transfer of scientific knowledge into practice. Bronkhorst, Meijer, Koster, Akkerman and Vermunt (2013) found that collaboration with educators enabled the researcher to benefit from their expertise and that researchers’ position as a learner and researchers’ appreciation of the partnership impacts educators’ engagement ‘agency’ in the research . This means being an ‘agent’ and ‘owner’ instead being an ‘instrument’ or in other words ‘a tool for the researcher’ (p. 93). They found also that, compared to other research designs, collaboration supported the experience of research as an integrated part of everyday practice, which is also one of the goals in teacher education (Onderwijsraad, 2014). Researchers’ support of practitioner agency is thus seen as important because the more agency, the greater the chance that a solution will be found for the problem being researched (Bolhuis, Kools, Joosten-ten Brinke, Mathijsen, & Krol, 2012; Cochran-Smith & Lytle, 2009) and this will, as stated before, support the transfer of knowledge into practice.

1.1. Scientific requirements

Creating socially robust and practice-based educational scientific knowledge, under mode-2 conditions, has to meet the same generally accepted scientific standards as any other scientific research (Martens et al., 2012; Ros et al., 2012). However in mode-2 research, the relevance of the knowledge created is rooted in the (educational) context, in which the ‘problem’ occurred (Martens et al., 2012; Nowotny et al., 2001). A characteristic in this process of ‘local’ knowledge creation is to strive for external validity (i.e. generalisable insights) beyond the locus of knowledge production. Because practice-based research often works with small populations, it means that an attempt must be made, fitting within this type of search, to maximise generalisability without affecting the usability of the knowledge for the context in which the research took place (Ros et al., 2012; Verschuren, 2009). Furthermore, mode-2 research must be carried out in the wording of the scientific criteria that relate to the internal validity; controllability; cumulativeness and ethical aspects. The research must also meet the usability criteria with a view to the practice (Martens et al., 2012; Ros et al., 2012). The usability criteria define that the results must be accessible and understandable for the field of education; the results must be perceived as relevant and legitimate and the research must provide handles to improve educational practice.

1.2. Meeting scientific requirements in our study

In our two-year mode-2 research, we have secured internal validity by conducting it in the educational context in which the issue occurred. The study was executed in collaboration with an expert group of five teacher educators as co-researchers (Meijer et al., in press). The research process was characterised by iterative cycles of design, evaluation and redesign (McKenney & Reeves, 2013) and consisted of two phases: (1) a preparatory phase of designing, testing, evaluating and improving a theory-based professional development programme and (2) a main study phase in which the designed development programme was carried out. To build a strong partnership between the researcher and the participating practitioners, we followed Eri’s (2013) advice and involved them in constructing the design, and not only in testing the design, with the aim of supporting practitioners’ agency and ownership in the subject of the study.

To create generalisable knowledge we conducted the research as a parallel multiple case study (Swanborn, 2010) in four different teacher training courses. Four fairly homogeneous groups of teacher educators on four different teacher training courses at Bachelor and Master level at a professional university in the Netherlands were followed. The study resulted in clarification of the active ingredients of the designed interventions that supported the targeted development. We found that aligned ‘self-study’ interventions at personal, peer, and group level, guided by a trained facilitator, supported the aimed learning (Meijer et al., in press). To be able to reflect on this research from the perspective of partnership between researchers and teacher educators as co-researchers (hereinafter: expert group), we recorded and transcribed the research meetings (see table 2) with the expert group.

To meet the usability criteria we described our process of scientific knowledge construction and associated ethical aspects in a scientific publication and shared the results in the locus of the research. The way in which we further comply with the usability requirements is in fact seen in the focus of this reflective paper. In it, we look at how our collaboration with practitioners in the role of co-researcher resulted in socially robust scientific knowledge which contributed to professional development and is being implemented in practice. It should be noted that this implementation took place outside the scope of this research. This is because of the time that this implementation process took. In fact, the implementation process is still underway two years after the completion of this research.

2. Partnership between researcher and teacher educators in our study

The collaboration between practitioners and researchers is argued as a thriving force in developing new practices and educational change. To reflect on this assumption from our own research experience we will first successively report researchers role; recruiting practitioners and the research meetings between researcher and practitioners. Subsequently, in section 3, we will reflect on how our partnership between researcher and practitioners contributed to bridging the gap between science and practice. We reflect from theoretical perspectives on transfer of learning and development; practitioners’ knowledge creation and innovation and organisational learning.

2.1. Researcher

For mode-2 research it is important that the researcher(s) has coaching and consultancy skills in addition to research expertise and is able find balance between the relevance for the participating practitioners and the precision required by in scientific research (Martens et al., 2012). The researcher in this study (i.e. the first author) conducted research in her own professional context. She has an extensive experience as a teacher educator, trained supervisor/coach and is also responsible for the design of the professional Masters’ curriculum in the faculty where this research was conducted. This dialectic and simultaneous relationship between being a scholar and practitioner is an increasing phenomenon in educational research (Cochran-Smith, 2005). Before starting, and while conducting our research, the interwoven roles of the researcher were an explicit object of attention and reflection.

2.2. Recruiting the Practitioners

As pointed out above, besides creating practice-based scientific knowledge, the professional development of the collaborating practitioners is also one of the goals of mode-2 research. For this reason, we firstly based our research design on two preconditions in teacher-professionalisation, as reported by Van Veen, Zwart, Meirink and Verloop (2010): the subject of our study was in line with school policy and the participants were facilitated adequately by the management. Secondly, we decided to use the model of a professional learning community because this supports professional development (Lunenberg, Dengerink, & Korthagen, 2014; Van Veen et al., 2010), it supports innovation processes (Hargreaves & Fullan, 2012; Mourshed, Chijioke, & Barber, 2010) and it supports collaboration in designing, experimenting and re-designing (McKenney & Reeves, 2013; Van den Akker, Gravemeijer, McKenney, & Nieveen, 2006).

To recruit practitioners as co-designers and co-researchers in our research project, we organised a meeting with five experienced educators who were proposed by the management for practical reasons such as availability. We presented our research goal, basic design principles and the requirements that the participants had to meet. By being clear about our expectations of the participants’ qualities and commitment, we aimed to avoid drop-out on account of disappointment (e.g. Walk, Greenspan, Crossley, & Handy, 2015). First we presented our research goal as designing and redesigning a professional development programme based on theory and on practitioners’ knowledge and exploring which specific intervention characteristics support teacher educators’ professional development in stimulating students’ IA (Meijer et al., in press). We explained the importance of commitment in participating in a professional learning community during a two- year educational design-research within their own context. We also explained the importance of being an experienced teacher educator since we needed expert knowledge in designing a professional development programme. Experience was also important considering the plan that in the second phase of the study, the participants themselves would offer the designed programme to colleagues, and therefore we assumed that their credibility as a teacher educator should be beyond doubt. Furthermore, we highlighted the importance of being motivated to contribute to generalisable and reliable practice-based scientific knowledge by systematically, inimitably and accurately questioning their own practice. They also had to enjoy designing and redesigning interventions with the aim of improving them. Finally, we explained that they had to demonstrate commitment to participating in all the research meetings planned over the two years. Collaborating on this planning was presented as the first step in our partnership.

This meeting resulted in the voluntary participation of all five experienced (8-18 years) educators (hereinafter: expert group) aged between 43-58 and all female. They were facilitated with 90 hours of extra ‘professional development’ time over the two years, in addition to the standard annual time.

2.3. Research meetings

Before reflecting on ‘our’ partnership, we will give a short chronological overview of the research meetings between the researcher and the expert group (See Table 2, Overview of research meetings). All meetings can be characterised as ‘reflective dialogues’ (Mezirow & Taylor, 2009) between the researcher and the practitioners. Based on the practitioners’ wishes, we aligned our planning with the rhythm of our educational year. This meant no meetings during the busiest periods and not at the start and end of the year. The period between the meetings varied between two or three weeks.

Table 2. Overview of research meetings
Table 2. Overview of research meetings

3. Transfer of scientific knowledge into practice

To understand how collaboration with practitioners supported the transfer of scientific knowledge into practice, we firstly need to understand the underlying theories on the transfer of learning and professional development. Secondly, we need to comprehend the theories of practitioners’ knowledge creation and thirdly, we need to understand the theories of innovation and organisational learning. In these next sections, we will reflect – through the lenses of these theories – on our research journey, and illustrate our experiences with some vignettes.

3.1. Transfer of learning

The “changed and more experienced person is the major outcome of learning” (Jarvis, 2006, p. 132) is an important goal in mode-2 practice-based scientific educational research. In our research design, this learning concerned the development of teacher educators who participated as co-researchers. Since researchers in mode-2 research have to guide the participants’ learning and the transfer of this learning into educational practice, we built our research design on knowledge of learning theories in which the transfer of learning is a key concept.

Transfer of learning, and its underlying mechanisms, is still one of the most important educational research themes of the 21st century (e.g. Lobato, 2006). Thorndike (1906) introduced the concept of transfer and stated that the transfer of what is learned is dependent on the extent to which the new situations are the same as the original learning context. Thorndike conducted various empirical experiments and found that if an individual learns something in task A, it can be of benefit in task B if there are similarities between the two tasks. Although Thorndike’s view about transfer appeared to have been around for a century, later follow-up research showed that people can abstract things they have learned previously and subsequently apply this knowledge in contexts that are not obvious (e.g. Tomic & Kingma, 1988). However the transfer is stronger the more the contexts are alike. According to Piaget (1974), transfer occurs only if a measurement comes to the fore to show that what was learned had a demonstrable effect on the cognitive structure (knowing more) and that this knowledge can be operationalised in new situations. Piaget refers to this form of transfer as accomodating, by which he meant the capacity to adjust or transform familar strategies when a problem cannot (or can no longer) be resolved using the available tools and familiar methods. If this succeeds, previously acquired knowledge and insight is demonstrably transformed to a higher level.

The theory of the transfer of knowledge to other contexts was further illuminated by Branson and Schwarz (1999) in their AERA award winning review of research into transfer. They described Thorndike’s original view on transfer as the ‘Direct application theory of transfer’ which means that a person can apply previous learning directly to a new setting or problem. Based on their review, Branson and Schwarz proposed an alternative view of transfer that broadens this traditional concept by “including an emphasis on people’s ‘preparation for future learning’” (p. 68). They explicated the implications of this view for educational practices and elaborated Broudy’s (1977) instructional procedures with the aim of supporting the ability to adapt existing knowledge, assumptions and beliefs to new situations. Bransford and Schwartz highlight that people “actively interact” with their environment to adapt to new situations “if things don’t work, effective learners revise” (Bransford & Schwartz, p. 83) (See for example vignette 1). This so-called active transfer involves openness to others’ ideas and perspectives and seeking multiple viewpoints that are also important as a characteristic of critical reflection.

Vignette 1: Effective learners revise if things don’t work
Vignette 1: Effective learners revise if things don’t work

From the perspective of transfer, Illeris (2003, 2004, 2007; 2009) analyses leading theories of learning and differentiates four different learning types and looks at them in relation to their transfer capabilities. It is about mechanical learning, assimilating, accommodating and transforming. Each learning type is activated in different contexts, aims for different learning outcomes and varies according to the amount of energy learning requires. His learning theory rests on three different dimensions and two inseparable processes. He differentiates the cognitive (content), emotional (motivation) and social (interaction) dimension as well as the internal acquisition process in which new impulses are linked to earlier learning outcomes and the external interaction process that plays out between the learner, the teaching material and the social environment. According to Illeris (2014), professional learning already includes a change in practitioners’ work identity, the level of transformative learning. This happens only when the learner experiences a change in their own mental models with a perceivable impact on bringing about a change in attitude or behaviour. The individual then looks at the reality differently and also acts differently than previously (see for example vignette 2).

Vignette 2: Transformative learning
Vignette 2: Transformative learning
3.1.1. Supporting Practitioners’ Transformative Learning

To facilitate transformative learning Greeno (2006) calls for a learning environment in which stimulating and organising broad meaningful domain knowledge and automously founded actions are applied as two pro-transfer and inseparable factors. In this context, Kessels (2001) and Kessels and Keursten (2002) call for a knowledge-productive learning environment in which no educational material is prescribed, and instead research and reflection are the prime tools used to stimulate and facilitate meaningful learning. This is in line with the meta review by Taylor (2007) which indicates that accumulating personal learning experiences in a unique context about which there is critical reflection from various perspectives is one of the most powerful tools is promoting transformative learning. This is a process of communicative learning in which identifying and problematising ideas, convictions, values and feelings are critically analysed and given consideration. This requires a setting in which the participants dare to give themselves over to uncertainty and a certain degree of ‘discomfort’ so that they can learn personally. It is about daring mutual questioning of personal ‘truths’ and being prepared to modify existing paradigms on the basis of new insights. The shape transformative learning takes in education is in part dependent on the lecturer’s personal ideas about learning theories combined with the understanding of the reciprocal relationship between: (life) experience; critical reflection; dialogue; holistic orientation; context understanding and authentic relationships (Mezirow & Taylor, 2009). “Transformative learning is always a combination of unlearning and learning” (Bolhuis, 2009, p. 62). It is a radical process of falling down and getting back up again. According to Bolhuis, the unlearning element receives too little attention in research into and the forming of theories about learning. The helping hands that are offered with regard to ‘unlearning’ are implicit and are focused on reconstructing mental models and experimenting with new behaviour that can respond to behaviour and context through repetition and reflection.

In summary, this means that if mode-2 practice-based scientific educational research wants to contribute to the professionalisation of teachers, the research design must be based on ideas about learning theories with respect to the level of learning that is intended. In research into the professional beliefs and behaviour of the educator, a research setting in which transformative learning by the practitioners is facilitated is one of the design principles. This means that a research setting that is productive to knowledge is created, one which encourages and facilitates shared interactive research and the (re-)development of practical knowledge, beliefs and behaviour from different perspectives, with the aim of contributing to creating a ‘changed and more experienced person’ (see for example vignette 2).

Looking back over our research, we can typify our design of the learning environment in which the researcher and educators design and research together as a learning environment in which various levels can be learned. The accent in this was (1) having reflective dialogue which was dominated by: obtaining conceptual clarity about key concepts and the significance of this for practical actions and research into personal beliefs and the impact of these on actions; (2) the design of a theory-based analysis tool that, over a number of cycles, we ‘tested, reflected on, modified and again tested until we could work satisfactorily with it and were confident that the participants in the follow-up study could deal with effectively; (3) the design of interventions at ‘individual, peer and group level’ (Meijer et al., in press) via cycles of testing, reflecting on what worked, why it worked and how it could be improved; and (4) the design of a coherent professional development programme based on the interventions with the associated supporting materials and the basic premises of supporting learning from the participants. Because the practitioners researched with the researcher what interventions had an impact on their own development as well as how and when, they created new knowledge about professional development. They also integrated conceptual scientific knowledge about the subject of the research, ‘stimulating the inquiry-based attitude’, into their own educational repertoire.

3.2. Supporting Practitioners’ knowledge productivity

Following on from European and Americans examples (e.g. Cochran-Smith & Lytle, 2009; Loughran, 2007; Pickering et al., 2007), in the Dutch educational context and teacher training, we are increasingly seeing practitioner research used as a professional learning strategy to support individual and organisational learning. The teachers do their own research in their own context and the research itself as seen as an intervention (Bolhuis et al., 2012). According to Bolhuis et. al, practically-focused research by professionals contributes to more conscious consideration about the aims and effects of the work and promotes this approach where professionals create practical knowledge and use other people’s knowledge more in their work. The concept of practitioners’ knowledge productivity as a process in which new knowledge is created to contribute to innovation in the workplace was introduced by Kessels (1995; 2001). It refers to using relevant information to develop and improve products, processes and services. Supporting processes of practitioners’ knowledge creation requires expertise, such as “making tacit knowledge explicit, facilitating work and teambuilding, and supplying mentors and coaches with appropriate guidance abilities” (Kessels, 1998, p. 2). Knowledge productivity refers to ‘breakthrough’ learning’ which means that learners develop new approaches and are able to break with the past (Verdonschot, 2009). Both Kessels and Verdonschot believe that innovation processes are denoted as social communicative processes in which participants work in collaboration, whereby the quality of the interaction is important and should provide access to each other’s knowledge and connect these (see for example vignette 3). Paavola, Lipponen and Hakkarainen (2004) introduced the knowledge creation metaphor as a learning metaphor that concentrates on mediated processes of knowledge creation. A learning model based on knowledge-creation conceptualises “learning and knowledge advancement as collaborative processes for developing shared objects of activity […] toward developing […] knowledge” (p. 569)

Vignette 3: Social communicative knowledge creation.
Vignette 3: Social communicative knowledge creation.
3.2.1. Collaborative learning

In collaborative learning, the literature makes frequent reference to professional learning communities, group learning or learning from peers, and is seem as the most powerful driver for educational innovations (Hargreaves & Fullan, 2012; Mourshed et al., 2010). The concept of a professional community is multidimensional in nature and can be unpacked as practitioners’ peer learning with the goal of developing a shared vision that provides a framework for shared decision making on meaningful practice questions (see for example vignette 4). The aim is to improve practice from the perspective of collective responsibility, in which both group and individual learning are promoted. (Hord, 1997; Stoll, Bolam, McMahon, Wallace, & Thomas, 2006).

The positive impact of collaborative learning methods is convincingly present in research literature. The meta analysis by Pai, Sears and Maeda (2015) showed that compared to individualistic learning methods, learning in small groups ( 2-5 participants) promotes students’ acquisition of knowledge and has also positive effects on increasing the transfer of students’ learning experiences and outcomes into practice. From the perspective of cognitive load theory, that considers a collaborative learning group as an information processing system (Janssen, Kirschner, Erkens, Kirschner, & Paas, 2010), students working in a group outperform students working individually, because a group has more processing capacity than individual learners. Sharing the cognitive load increases the cognitive capacity to understand the learning objectives at a deeper level (Kirschner, Paas, & Kirschner, 2009).

Pai, Sears and Maeda (2015) found that the positive interdependence between the group members, interpersonal skills and carefully structured interaction contributed effectively to collaborative learning achievements. There is also general agreement that the reflective dialogue plays a key role in the interaction in collaborative learning (e.g. Fielding et al., 2005; Lomos, Hofman, & Bosker, 2011) and that critical friendship, with the emphasis on ‘friendship’, in the sense of equality, trust, openness and vulnerability (Schuck, Aubusson, & Buchanan, 2008) is a prerequisite for collaborative learning. Personal commitment, as in the sense of learner engagement (see for example vignette 5), is indicated as another precondition to resolve complex practice-based problems and find acceptable solutions. (Bolhuis et al., 2012; Fielding et al., 2005)

In their exploration of the relation between teacher learning and collaboration in innovative teams, Meirink, Imants, Meijer and Verloop (2010) found that collaboration in teams that focused on both “sharing of ideas and experiences” and “sharing identifying and solving problems” contributed to a higher level of interdependence. Collegial interaction that can be typified as ‘joint work’ is indicated as interaction with the highest level of interdependence. This is in line with other findings from research into factors that influence the transfer of good practice (e.g. Fielding et al., 2005). In this study, the transfer of good practise is seen as ‘joint practice development’ which depends on relationships, institutional and teacher identity, having time, and most important learner engagement. The importance of “the quality of relationships between those involved in the process” (p. 3) is highlighted because the transfer of practice is relatively intrusive and hard to achieve.

08_vignette4
Vignette 4: Developing a shared vision

 

08_vignette5
Vignette 5: Personal commitment and agency

In summary, this means that supporting practitioners’ knowledge productivity during mode-2 research requires a research design incorporates the theoretical ideas regarding collaborative workplace learning. Here, the practitioners use practice-focused as a professional learning strategy and not just as a tool to create knowledge.

Looking back on the knowledge productivity of the educators in our research design, we see strong correlations with, for example, the practitioner research self-study method (Loughran, 2007; Lunenberg, Zwart, & Korthagen, 2010). The aim of our research is very close to the central goal of the self-study methodology. This goal is to uncover deeper understandings of the relationship between teaching and learning about teaching, with the aim of improving the alignment between intentions and actions in the practitioners’ teaching practice. Like the self-study approach, our research design strongly appeals to individuals’ scholarly notions and qualities, where the systematic collation and analysis of personal data in a personal context supports a personal deeper professional understanding that can be shared with other colleagues. However, where we differ explicitly from the self-study approach is that our research design centred around ‘collective’ learning in multiple settings with the aim of creating a collective deeper understanding and generalizable scientific knowledge, and implementing this new knowledge into the practice of teacher educators. The importance of well-guided collaborative knowledge creation in small-peer groups is thereby emphasised by the expert group. The expert group highlighted the importance of flexible research guidance that is aligned with the ‘reality of the daily working context’ as a precondition to staying motivated to participate in this research project (see for example vignette 6).

Vignette 6: Flexible guidance
Vignette 6: Flexible guidance

3.3. Innovation in education

As well as professional teaching, mode-2 research also aims for innovation in the professional context. Therefore it is relevant to understand the relationship between individual and collective organisational learning (Argyris, 2002; Senge, Cambron-McCabe, Lucas, Smith, & Dutton, 2012). Innovation in education programmes is a complex, broad concept and concerns multiple relations and dimensions within multiple programme components. For a definition of what we can understand innovation in education, we use Waslander’s (2007) description in her review of scientific research on sustained innovation in secondary education. To her, an innovation is a set of activities which together comprise a concept or an idea which if implemented improves practice. An innovation is something ‘new’ that has added value for the future. Further, there is only an innovation of this ‘news’ manifests itself in people’s behaviour and is embedded in their day-to-day routine.

Innovations at the organisation level always relate to relationship between individual and collective learning and successfully triggering collective learning is a first step towards innovating. The research by Peck, Gallucci, Sloan and Lippincott (2009) into teacher education practices shows that the problems related to individual practice (raised by new policies) are often the trigger for faculty (collective) learning. Even though collective learning still delivers such well designed interventions and knowledge, it is no guarantee of successful implementation at the level of the organisation (Verdonschot, 2009). Based on her meta analysis of innovation practices, Verdonschot established that the skills and ambition of the individual implementing the intervention influence its success. In addition, the new knowledge that is to be integrated must be well-timed, relevant and appropriate (Eraut, 2004, 2007; Peck et al., 2009). If the knowledge was not acquired in a personal context, but through formal learning such as, for example, schooling, it often has to be transformed to the personal situation because the new knowledge doesn’t fit the actual situation in which it is required. To integrate the new knowledge requires practitioners’ meta cognitive skills in transforming knowledge and skills to the personal situation.

3.3.1. Supporting innovation in education

In supporting professional learning that is focused on innovating, it is essential to facilitate the generation of new reality constructions (Homan, 2005). Generating new reality constructs is central to the theory on organisational learning in the familiar work by Argyris and Schön (1978) and is aligned with the previously discussed theory on transfer of learning. Argyris (1992; 2002) differentiates between single-loop learning and double-loop learning. With single-loop learning, a lot is learned but nothing is learned about how to learn better. It is generally about solutions that are more of the same. Single-loop learning will therefore not contribute to innovations because it concerns only correcting errors without altering underlying governing values. To resolve complex problems for which new solutions are needed, double-loop learning is needed. This means calling on the ability to fundamentally think the problem through and learn from this through critical reflection. Argyris stated that to change organisational routines with success, organisational and individual double-loop learning processes should both be encouraged. In his opinion, it is impossible to change organisational routines without changing individual routines, and vice versa. Senge, Cambron-McCabe, Lucas, Smith and Dutton (2012) talk in this context about fundamental changes in mental models, systems and interactions which are a prerequisite to redesigning and changing the current situation. To support double loop-learning, Argyris calls for an increase in people’s capacity “to confront their ideas, to create a window into their minds, and to face their hidden assumptions, biases, and fears by acting in these ways toward other people” (2002, p. 217). He highlights the importance of encouraging self-reflection and advocating personal principles, values, and beliefs in a way that invites inquiry into them. This is in line with Eraut’s research (2004, 2007) in which he emphasises the critical importance of support and feedback in enhancing organisational learning, especially within a working context of good relationships and supporting managers. In addition, opportunities for working alongside others or in groups, where it is possible to learn from one another, are important.

In summary, this means that if mode-2 practice-based scientific educational research wants to help in innovating educational context, more is needed than stimulating double-loop learning by practitioners during joint design and research. Encouraging transfer between individual and collective learning and securing its implementation in the professional context requires a research design that is based on innovation theories that are leading in the monitoring of this complex form of learning.

Looking back over our research, we have experienced that the transfer of personal learning into organisational learning and innovation is highly complex and time-consuming. In our opinion, a well-designed implementation plan that is guided by principles from theories on organisational learning and innovation is needed prior to the start of the research. In our view, this plan must include management support and implementation facilities to ensure that the implementation doesn’t come to a halt when the researcher leaves.
In the study we are reflecting on, the researcher had a management position in two of the four participating educational settings and was able to influence the organisational policy concerning educating teachers and the demands the educators have to meet. In these two settings, our mode-2 research resulted in a successful transfer of scientific knowledge into our practice policy (see for example vignette 7).

08_vignette7
Vignette 7: Transfer of scientific knowledge into organisational policy

In the other two settings, our research design was only successful from the perspectives of knowledge creation and professional development. Once the (co-) researcher had left, further implementation came to a halt. Our explanation is that having an implementation plan that is supported by the management (e.g. Eraut, 2004, 2007; Van Veen et al., 2010) is a prerequisite to implementing the innovation at the organisational level. We recommend that that if the researcher is not to execute the implementation plan personally, this should be done by an engaged practitioner who, in line with Verdonschot’s research (2009), has the courage, ambition and mandate to make the implementation a success. Looking back on our innovation we can see that, like many other innovations, it was triggered by new policy (Peck et al., 2009). This policy concerns the ambition of the Dutch Educational Council (2014) to promote the development of an inquiry-based attitude on the part of teachers.

4. Working hypothesis concerning design principles in mode-2 research

This conceptual paper is a reflection of our previous two-year mode-2 research journey (Meijer et al., in press) in which our partnership between researcher and practitioners successfully contributed to bridging the research-to practice-gap in education. That research concerned a multiple case study as part of which we worked with five experienced educators to design, test and explore a professional development programme. Our reflection shows that the partnership in our research helped to create socially robust scientific knowledge and that this collaboration contributed to the transfer of the knowledge created into the practice in which the research was conducted. The new knowledge was not just integrated into the practitioners’ actions, in two of the four settings where the research was conducted, it was also translated into internal policy documents. These policy documents are definitive in ensuring curriculum innovation and thus the required educational behaviour in the setting in which the researcher works.
Our contribution in shaping the theory regarding the design of mode-2 research comprises firstly the finding that partnership between the researcher and practitioners in creating practice-based scientific knowledge succeeds in closing the gap between theory and practice if the research design includes the objectives and a theoretically-based approach to both practitioners’ knowledge creation, practitioners’ development and the proposed organisational learning and innovation. Secondly our reflection resulted, from various theoretical perspectives of the partnership with practitioners, in concrete design principles, preconditions and recommendations for supporting and guiding practitioners during mode-2 research. We have set these out in the table below (see Table 3) and these can be seen as a working hypothesis for designing and guiding this kind of research. Allocation to the categories used is not a distinction because some of the recommendations apply within multiple categories.

Table 3: Design principles of mode-2 research
Table 3: Design principles of mode-2 research

To summarise: in this conceptual paper, we have reflected on the theoretical aspects of transfer of learning; professional development; practitioners’ knowledge creation; innovation and organisational learning on how partnership with practitioners can help in bridging the gap between theory and practice.

Our reflections have highlighted the importance of having three interwoven research designs in mode-2 research: (1) one design concerning the scientific knowledge creation process based on practitioners’ knowledge creation; (2) one design concerning the practitioners’ learning support in knowledge creation, professional learning and knowledge transfer and (3) and one design that guarantees implementation into practitioners’ practice at the organisational level. To gain a deeper scientific understanding in critical design variables in mode-2 research which at the same time help to create scientific practice-based knowledge, professionalise practitioners and ensure innovation, we recommend that mode-2 researchers write conceptual papers from the perspective of three interwoven designs to allow further meta analysis to be carried out in the future. We also advise further investigation into the qualities a mode-2 researcher must demonstrate as a facilitator of professional development and innovation. The researchers can use the design principles we have proposed as a working hypothesis for designing and guiding their own mode-2 research. Follow-up research into these design principles can support deeper understanding of how mode-2 research in education can bridge the gap between theory and practice.

Corresponding Author

Marie-Jeanne Meijer, PHD-student, Curriculum director at Windesheim University of Applied Sciences, Movement & Education, The Netherlands, mj.meijer(at)windesheim.nl

Author

Marinka Kuijpers, PHD, Professor at Welten Institute, Open University, The Netherlands, marinka.kuijpers(at)ou.nl

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Laitinen pääkuva

SERPA: ”Tässä kaiken pitäisi lähteä ihan oikeasti nuorista”

Kokeilukulttuuria nuorten palveluihin

Etnografista asiakastutkimusta on tehty pitkään kulutus- ja päivittäistavarakaupassa (mm. Ruckenstein, Suikkanen & Tamminen 2011, s. 26–27). Vasta viime vuosina on myös julkisissa palveluissa ryhdytty kuulemaan asiakasta. Asiakasraateihin usein hakeutuu sosiaalisesti taitavia ja aktiivisia henkilöitä. Miten osallistaa ihan tavallisia nuoria ja mahdollistaa heitä löytämään oma polkunsa?

Nuorten osallistamiseen käytetään paljon erilaisia keinoja ja siitä huolimatta nuorten osallistaminen toiminnan suunnitteluun ja kehittämiseen ei ole lisääntynyt (Tuusa ym. 2014 s.75). Entä jos ammattilaisten toteuttamaa ”hyvin suunniteltu on puoliksi tehty” -vaihetta vähennettäisiin ja toimintakulttuuria muutettaisiin ”yrittänyttä ei laiteta” suuntaan? Ryhdyttäisiin tekemään asioita, kokeiltaisiin uusia juttuja ja opittaisiin näistä kokemuksista. Näin tuettaisiin nuoria kohti osallisuutta ja nuoren yksilöllistä hyvinvointia (esim. Raivio & Karjalainen 2013, s.12–34).

SERPA

Talvella 2014 ELSA-toimijatapaamisessa tutkija Antti-Jussi Tahvanainen esitteli amerikkalaisen innovaatiomallin, case DARPA:n (Defence Advanced Research Project Agengy). Keskustelimme havainnoistamme ja päätimme kokeilla DARPA:n toimintamallia sovellettuna nuorisotyöttömyyden kontekstiin.

SERPA – nuorten työllisyyden edistäminen osallistavalla kokeilukulttuurilla -hanke on ESR-rahoitteinen kahden vuoden kokeilu, jonka keskeisenä tavoitteena on osallistaa keskisuomalaisia nuoria ratkaisemaan itse koulutukseen sekä työelämään liittyviä haasteita ryhmän tarjoaman tuen avulla ja tukea näin nuoria opiskelun sekä työelämän suuntaan. Osallistavaan, matalan kynnyksen kokeilukulttuuriin nojautuvien nopeiden kokeilujen kautta pyritään löytämään aidosti toimivia ja uudenlaisia ratkaisuja nuorten kouluttautumis- ja työllistymisedellytysten parantamiseksi. Hankkeen päätoteuttajana on Jyväskylän ammattikorkeakoulu ja hankkeessa on kolme osatoteuttajaa: Jyväskylän Taidetyöpaja ja Äänekosken kaupungin työpaja sekä Nuorten Keski-Suomi ry.

SERPA-hankkeen keskeisinä toimenpiteinä ovat pilottiryhmät, jotka koostuvat 17–29-vuotiaista nuorista ja tarkoituksena on yhdessä tunnistaa sekä rajata ryhmän yhteisiä ongelmia. Nuoret ideoivat ja etsivät osaratkaisuja myös omaan työllistymiseensä liittyviin haasteisiin. Kussakin osatoteuttajan ryhmässä kerätään ideoita ja niitä testataan nopeasti omassa toimintaympäristössä. Pilottiryhmille ei anneta valmiita, rajattuja toimintamalleja tai -suunnitelmia, vaan ideat ovat nuorten omia ja osaratkaisuja voi kehittää hyvinkin vapaasti. Ryhmien toiminnan aikana nuorilla syventyy ymmärrys myös työelämässä välttämättömistä, ns. 2000-luvun työelämätaidoista (kuva 1). Ryhmissä tehtävää kehittämistyötä tuetaan tarvittaessa erilaisin asiantuntija- ja ostopalveluin. SERPA-prosessin dokumentoinnin myötä toimintamalli on levitettävissä ja monistettavissa myös muiden nuorten parissa työskentelevien tahojen käyttöön.

SERPA
Kuva 1. 2000-luvun työelämätaidot SERPA-toiminnassa (Ville Leppänen).

SERPA-kokemuksia tähän mennessä

Pilottiryhmien muodostamisessa on kriittistä rekrytoida oppimishaluisia nuoria projektipäälliköitä (alle 29-vuotiaita, työelämän ulkopuolella tai ilman opiskelupaikkaa oleva), jotka toteuttavat nuorten kanssa projektin pilottiryhmät. Projektipäälliköiden tehtävänä on koota vapaaehtoisten nuorten ryhmä yhteistyössä TE-toimiston, yhdistysten ja viranhaltijoiden kanssa, toimia ryhmän luotsaajana ja innostajana toimimaan tavoitteen suunnassa. Nuorten projektipäälliköiden kanssa käydään läpi kokeilukulttuurin ajatusmaailmaa sekä palvelumuotoilun systeemistä ajattelua. Heille tarjotaan myös tiimivalmennusta.

Kolmen ryhmän yhteisessä starttipäivässä kukin ryhmä tunnistaa ryhmälleen yhteisiä ongelmia, joiden ratkaiseminen muodostuu ryhmän tavoitteeksi. Ryhmät kokoontuvat oma-aloitteisesti kerran kaksi viikossa ja tapaamisten välillä nuoret etsivät itsenäisesti tietoa käsittelyssä olevasta teemasta. Ryhmätapaamisissa nuoret jakavat etsimänsä tiedon omalla tavallaan muulle ryhmälle ja asiasta keskustellaan eri näkökulmista. Ryhmissä tulee hiljaisia hetkiä ja osa nuorista vaatii ”valmentajan kertovan mitä pitää tehdä”. Nuoria kuitenkin vastuutetaan tekemään omia valintoja. Usein projektipäälliköiden on kaivettava menetelmäsalkkuaan, jotta ryhmässä syntyy keskustelua ja jokainen nuori pääsee osallistumaan. Rohkaistuttuaan nuorilta itseltään tulee yhä suoremmin omia ideoita mitä ryhmätapaamisissa tehdään ja mihin asioihin tartutaan.

Ryhmädynamiikan rakentamisessa käytetään esimerkiksi Room Escape -palveluita ja eläinavusteisia menetelmiä. Tutustumiskohteina ovat olleet 3D-printtaus, kissakahvila ja eri oppilaitokset. Lisäksi nuoret ovat osallistuneet mm. pelinkehittäjä-, matchmaking- ja Dream up -tapahtumiin. Tapahtumia on pidetty alkuun jännittävinä. Hankkeessa käytetyn eKoutsi-mobiilisovelluksen kautta kerätyt palautteet kertovat nuorten kuitenkin pitäneen tapahtumista.

Ryhmätoiminnat päättyvät aina ryhmien yhteiseen Isoon Matkaan, jonka nuoret itse suunnittelevat ja toteuttavat yhdessä projektipäälliköiden kanssa. Lopuksi järjestetään vielä kunkin pilottijakson yhteinen päätöstilaisuus, jossa kaikki ryhmät kertovat omalla tavallaan puolen vuoden ryhmätoiminnastaan ja tuloksistaan (kuva 2). Pilottijaksoja on nyt ollut kaksi, eli kuusi ryhmää on saatu päätökseen.

Päätöstapahtuman visualisointi
Kuva 2. Toisen pilottijakson päätöstapahtuman visualisointi (Kuvitellen Oy).

Nuorten projektipäälliköiden ajatuksia SERPA -ryhmistä ”ei kaduta että tuli lähdettyä mukaan”

Toisen pilottijakson projektipäälliköt haastateltiin heidän ryhmäkokemuksistaan. Projektipäälliköiden mielestä ihmisten kohtaaminen on ollut työskentelyssä keskeistä: ”sai antaa nuorille, mutta myös oppi nuorilta”. He kuvasivat, että ryhmän jälkeen oma itsevarmuus on kasvanut ja ryhmäläisiltä saatu palaute on vahvistanut tätä: ”hienoa kuulla, kun nuori sanoo, että kuuluu johonkin, saa päästää oman persoonan valloilleen”. Projektipäälliköt kuvasivat saaneensa myös ryhmänohjaamis-, yhteistyö- ja esimiestaitoja. Myös tulevaisuuden työelämätaidot olivat konkretisoituneet ja ryhmän kasaan saaminen sekä päiväkirjan kirjoittaminen olivat tuoneet alun vaikeuksien jälkeen onnistumisen kokemuksia.

Haastatteluissa nousi esiin vertaisuuden merkitys ”yksi iso osa suhteesta ja kontaktista ryhmässä”, koska se lisäsi tasa-arvoa ”en kokenut olevani heidän yläpuolella, en ollut liian kaukainen”. Projektipäälliköt olivat tuoneet esiin jonkin verran omia kokemuksiaan ryhmissä ”olen ollut samassa tilanteessa ihan konkreettisesti” ja kokivat sen lähentäneet yhteistyösuhdetta. Oman työttömyys- ja työnhakukokemuksen kautta oli myös helpompi samaistua esimerkiksi Kela-asiointiin ja tunnistaa työttömyyden paineet ”voi tulla helposti muuri, jos on liian kaukana työttömän maailmasta”. Oman kokemuksen kautta oli helpompi myös ymmärtää nuorten erilaiset, negatiivisetkin tunteet, kuten kateuden ja ärsytyksen.

Vertaisuus koettiin tärkeänä asiana, silti projektipäälliköitä mietitytti oma, ajoittain ristiriitainen rooli ryhmänvetäjinä ”nuoret varmasti havaitsivat etten ole työtön vertainen heille, olin kuitenkin töissä”. Ristiriitaisuuteen vaikutti myös sekä työ- ja ryhmänvetämiskokemuksen puute ”oma tunne siitä että mikä roolini on kun en ole perinteinen nuorisotyöntekijä” että aiempi kokemus ”se mihin on tottunut on vetäminen ja jossain vaiheessa oli liikaa suunnittelua vaikka oli kokeiluakin”. He kuvasivat, että ohjaajan asemaan hakeutui, vaikkei se ollut tarkoitus ”puhuin ryhmäläisistä nuorina, vaikka osa oli mua vanhempia”.

Ajoittain oli haastavaa olla rennosti osana nuorten keskustelua ja samalla tiedostaa, että nyt voisi vetää keskustelua takaisin aiheeseen ”pakko välillä pitää vähän järjestyksessä”. Toiminnan vapaaehtoisuus tarkoitti sitä, että kaikki eivät aina tulleet paikalle ja se harmitti välillä ”ei tiennyt kuinka monta tulee tai milloin on seuraava kerta”. Fiiliskyselyssä (eKoutsi) tuli joidenkin keskustelujen jälkeen esiin vaikeita asioita, mikä pohditutti. Toisaalta ryhmäläiset olivat erilaisia persoonallisuuksia eli ”ei voinut olla aina kaikille kivaa, silti tultiin uudestaan seuraavalla viikolla”.

Projektipäälliköt pohtivat paljon kokeilukulttuurin jalkauttamista ja omaa toimintaansa ryhmän vetäjinä ”nyt kun tietää niin olisi voinut vielä enemmän tuoda kokeilukulttuuria”. He pohtivat mitä olisi itse voinut tehdä toisin ”jos olisikin vain antanut mennä, olisi antanut tehdä ja epäonnistua ja olisi siitä oppinut”. Nuorilähtöisyys ja kokeilukulttuuri on helppo ymmärtää paperilla, mutta konkreettisesti ja aidosti nuorten näköinen toiminta on haastavaa. Projektipäälliköt pohtivatkin ”kuinka olla kaikissa rooleissa yhtä aikaa mutta ei ottaa liikaa kantaa mihinkään?”. Entä kuinka mahdollistaa asioita, kun nuoret eivät olleetkaan niin aktiivisia? ”Jos nuorilta ei tullut ideaa, niin sitten istutaan ja ollaan hiljaa”. Toiminta ei saanut kuitenkaan olla liian rentoa, koska ”kyseessä ei ollut leikki- tai iltapäiväkerho”.

SERPA-opit

SERPA-hankkeen vahvuuksia, mahdollisuuksia, uhkia ja heikkouksia on esitelty SWOT-analyysissä (kuvio 1).

Laitinen SWOT
Kuvio 1. SWOT-analyysi SERPA-hankkeen toiminnasta.

Kuten nuorten projektipäälliköiden haastatteluista nousee esiin, aito nuorilähtöinen toiminta on haastavaa, mutta samanaikaisesti antoisaa. Se tarjoaa mahdollisuuden ainutlaatuiseen vertaistukeen, oivalluksiin, osallisuuden kokemuksiin ja oppimiseen. Projektipäälliköiden mukaan kokeilukulttuurissa voisi olla vahvuus, kun ei ole ennakkokokemuksia, odotuksia tai asenteita toimintaa kohtaan. Tällöin ei ole sidoksissa jo opittuihin tapoihin tehdä työtä ja voi ottaa avoimin mielin kokeilun mahdollisuudet vastaan.

Projektipäälliköt pohtivatkin haastatteluissa sitä, miten ympäristö ottaa uuden työtavan vastaan. Kun aiemmin on korostettu ammattilaisen asiantuntijuutta toiminnan järjestämisessä, niin SERPA-ryhmissä ajatus onkin käännetty päälaelleen ja nuorten asiantuntijuus on keskeinen toiminnan liikkeelle paneva voima. Ryhmän vetäjä on mukana prosessissa vertaisena, mahdollistajana ja kanssakulkijana, ei neuvojana, ohjaajana tai asiantuntijana. Vallitsevan toimintakulttuurin muutos vie aikaa, mutta rohkaisevilla kokeiluilla voidaan avata ajatuksia uusille tavoille toimia.

Ryhmien vetäjät tarvitsevat perehdytystä ja tukea, mutta samanaikaisesti vapaat kädet toimia aidosti kokeilukulttuurin periaatteilla. Tämä tuo haasteita ryhmän vetäjän koulutukseen. Kysymyksiä herättää myös nuorten rekrytointi ja motivointi mukaan ryhmiin. Keiden kaikkien pitäisi ottaa vastuuta nuorten ohjaamisesta juuri heille sopiviin palveluihin? Kuinka kääntää ”pakolla” tulleen nuoren vastustuksen aidoksi motivaatioksi osallistua?

SERPA-hankkeen kolmas pilottiryhmävaihe on nyt käynnistynyt ja samanaikaisesti pohditaan toimintamallin juurruttamista hankkeen osatoteuttajien pysyvään toimintaan. Paljon on vielä kysymyksiä ilman vastauksia, mutta ehkä nuoret itse osaavat vastata niihin?

AIHEESEEN LIITTYVIÄ LINKKEJÄ:
Kokeileva Suomi http://kokeilevasuomi.fi/kokeilut
Palvelumuotoilu http://palvelumuotoilu.fi
Palvelumuotoilun työkalupakki www.sdt.fi
Radikaalimpi innovaatiotoimintamalli www.darpa.mil
Työllisyyskokeilujen selvitys, TEM 30/2016 http://julkaisut.valtioneuvosto.fi/bitstream/handle/10024/75328/TEMjul_30_2016_16082016.pdf?sequence=1
Uusi osaamisohjelma Euroopalle http://ec.europa.eu/transparency/regdoc/rep/1/2016/FI/1-2016-381-FI-F1-1.PDF

Kirjoittaja

Janne Laitinen, FM, projektiasiantuntija, Jyväskylän ammattikorkeakoulu, janne.laitinen(at)jamk.fi
Katja Raitio, TtM, lehtori, Jyväskylän ammattikorkeakoulu, katja.raitio(at)jamk.fi

Raivio, H. & Karjalainen, J. 2013. Osallisuus ei ole keino tai väline, palvelut ovat! Osallisuuden rakentuminen 2010-luvun tavoite- ja toimintaohjelmissa. Teoksessa Taina Era (toim.): Osallisuus – oikeutta vai pakkoa? Jyväskylän ammattikorkeakoulun julkaisuja 156.

Ruckenstein, M., Suikkanen, J. & Tamminen, S. 2011. Unohda innovointi. Edita, Helsinki http://www.sitra.fi/julkaisut/sitra291.pdf. Viitattu 30.8.2016.

Tuusa, M., Pitkänen, S., Sheimeikka, R., Korkeamäki, J., Harju, H., Saares, A., Pulliainen, M., Kettunen, A. & Piirainen, K. 2014. Yhdessä tekeminen tuottaa tuloksia. Työ ja yrittäjyys. Työ- ja elinkeinoministeriön julkaisuja 15/2014.