Education Technology Transfer to Developing Countries

Education Technology Transfer to Developing Countries

Education Technology Transfer to Developing Countries

Introduction

Many companies and educational organisations in Finland are interested in the possibilities of exporting education to new countries. The Finnish school system has a good reputation all over the world. In this article, we will concentrate on India, as one of the authors is originally from India and he is currently working in the education sector. Professor Adaikalam represents the Loyola College Chennai, faculty of social work, and he addresses the topic from the Indian culture’s point of view.

India has rapidly become a major player in world economics. Nowadays, it is one of the largest economies in the world, and over the past two decades it has seen millions of people rise to higher socioeconomic classes. Development steps have also been taken, especially in the health and well-being sectors. India is a developing economy. Two-thirds of the population still live in rural areas, which poses challenges especially for vulnerable groups, regarding people’s access to services.

India has put a lot of effort into developing its school system. The entire school system in India is under a digitalization process, which means that schools of all levels need new kinds of technology and tools, but also an understanding of new needs of learning. It is possible that digital education technologies will eventually revolutionize the way we learn and teach. The problem in India is that best educational practices haven’t been scaled nationally, or the scaling is happening too slowly. One example of this is the fact that 1/5 of Indian children in fifth grade are not able to read simple words. Despite massive investments in developing the education system, learning results have not improved. Pritchett talks about the learning crisis, which he sees as a barrier to economic growth in developing countries (Pritchett 2013).

Challenges

The population of India has grown quickly, and India has a large amount of young people. India is considered to be one of the world’s fastest growing Internet markets, and it will reach over 300 million Internet users by 2017.  Today, there are more households in developing countries with a mobile phone than with access to clean water. One year ago, the Indian government launched a program to transform India into a digitally empowered society and knowledgeable economy. The purpose of the government’s Digital India initiative is to make government services better available to citizens electronically by improving the online infrastructure and increasing Internet connectivity. At the same time, western countries are exporting their business such as digital learning platforms to the Indian markets. The country’s growing GDP and business opportunities especially in the healthcare and wellbeing markets attract many Finnish companies.

The effects of technology and its productivity expansion for the poor and the middle class, as well as the spreading of accountable governance, have so far been less than expected. Inequality is increasing, as better educated, well connected and more capable people have received most of the benefits. It has been noticed that the utilization of ICT-related products, services and research results from high-income environments entails challenges, especially in remote and low-income communities. An example of this is a project implemented in Peru, where all students of rural schools received computing equipment, but this did not bring any evidence of increasing learning skills in maths or languages. Hardware-centric educational technology projects planned and implemented in highly developed environments for use in developing countries without paying sufficient attention to local contexts are difficult to execute successfully. (World Bank group 2016.)

[easy-tweet tweet=”There are more households in developing countries with a mobile phone than with access to clean water. ” hashtags=”uasjournal, digitalization”]

The worst scenario regarding the export of education would be that citizens in developing countries become disappointed with the education system. At present, people already feel that education wastes their time and lecturers do not offer them access to working life. Another challenge is the quality of studies – there might be a lack of good pedagogical methods or not enough interest in investing teaching. Degree studies take time, and this is time that students could spend working and earning money for the family.

It is extremely important to carefully plan the digital transfer related to learning environments and education. The Indian school system consists of schools of different levels: At one level, schools are completely managed by government agencies. Another level is funded by the government but managed by foundations in a non-profit way. The third level consists of schools both funded and run by foundations on their own. Evidence shows that the mushroomed economic growth in India has concentrated on private schools and colleges and certain regions in an urban-centric way. The quality of education is the top priority, especially in remote areas and among the socially disadvantaged. Technology penetration is particularly crucial in these areas, and western countries have to take responsibility for exporting products in a sustainable way.

Possibilities

Digital tools and platforms in education could offer benefits for developing countries. The Indian government and the states of India have ranked education as one of their priorities and the education system has expanded a lot. Investments in the education sector need to be made to guarantee a skilled and professional workforce. The Government has launched programmes and initiatives to reduce gender inequality, promote girls’ schooling and improve the standard of education. The Indian education sector consists of a number of actors representing the central government, state and regional bodies, as well as private-sector operators.

Indians are well aware of Finland’s high performance in the PISA (Programme for International Student Assessment) survey, and this offers good opportunities for cooperation in the education sector. Cooperation between educational organizations and businesses opens up prospects for companies to cooperate with each other. Especially digital learning solutions have great potential in Indian markets. When it comes to exporting education, the most important aspect to take into consideration is to understand that products need to be transformed in a suitable way to the specific society and culture.

A good way of exporting the digital education system to developing countries would be to use existing technology, which is available in the local environment and familiar for the local people. In addition to the successful export of digital education and ICT tools, it would be important to motivate and guide teachers and other key persons to use the exported technology in beneficial ways in the future. Supporting teachers and paying attention to pedagogical methods and curriculum material would offer a framework and understanding for the importance and possibilities of new technology. (World Bank Group 2016.) As Finland is boosting its educational export and many companies are planning to expand their business to developing countries, the authors of this article would like to emphasise the importance of paying attention to local environments and local citizens’ ways of living and behaving in those environments. Conducting user-centric surveys before expanding a business idea is not always enough, but extensive research implemented in collaboration with local people would support digital exports, even though it takes extra time, because this enables large-scale business transactions that benefit local people as well.

Conclusion

Education export should be based on understanding the needs of India’s ecosystems. A holistic perspective might be a good approach for looking at these ecosystems. A holistic approach to humans and societal development consists of essential elements such as the participation, agency and empowerment of people and enterprises, and these elements could help with the exploitation of digital tools. According to the OECD’s approach, holistic wellbeing includes physical, mental, emotional and social factors, as well as happiness and life satisfaction (OECD 2015). Without these elements, any digital products exported to developing countries will not scale and be implemented in practice successfully.

Writers

Sanna Juvonen, Senior Lecturer, RDI, M.Sc. (Education), Laurea University of Applied Sciences, sanna.juvonen(at)laurea.fi
Päivi Marjanen, Principal Lecturer, RDI, Ph.D. (Education), Laurea University of Applied Sciences, paivi.marjanen(at)laurea.fi
Francis Adaikalam, Assistant Professor, M.Phil. Social Medicine and Community Health, Loyola College Chennai, India, francis(at)loyolacollege.edu

Annual Reports from Ministry of Finance, Govt. Of India. (9th February 2016) http://finmin.nic.in/reports/annualreport.asp

Annual Economic Survey. (9th February 2016) http://www.indiabudget.nic.in/survey.asp

Asian Development Bank. (9th February 2016) http://www.adb.org/countries/india/economy

Education.(8th February 2016) http://www.thehinducentre.com/resources/article7378345.ece

Finland´s India Action plan. Publication of the Ministry for Foreign Affairs 5/2013. Team Finland. Kopijyvä Oy, Jyväskylä.

Government of India, Ministry of Home Affairs. (8th February 2016). http://censusindia.gov.in/

India in Business Ministry of External Affairs, Govt, of India Investment and Technology Promotion Division (9th February 2016) http://indiainbusiness.nic.in/newdesign/index.php?param=economy

Indian Budget. (9th February 2016) http://www.indiabudget.nic.in/vol1_survey.asp.

Kokonaiskonsepteilla vauhtia koulutusvientiin. (29th February 2016) http://www.tekes.fi/nyt/uutiset-2014/kokonaiskonsepteilla-vauhtia-koulutusvientiin/.

NFHS reports on access to health services, NSSO data & Education (9th. February 2016) http://www.thehinducentre.com/resources/article7378345.ece

NFHS reports on access to health services, NSSO data health. (8th February 2016). http://www.thehinducentre.com/resources/article7378862.ece

NSSO – Key Indicators of Social Consumption in India: Education. (8th. February 2016). http://www.thehinducentre.com/resources/article7378345.ece

OECD. 2015, How’s Life? Measuring Well-being. Paris: OECD Publishing.

Pritchett, L. 2013, The Rebirth of Education: Schooling Ain’t Learning. Washington D.C.: Center for Global Development.

Refer Census India 2011 on Socio economic profile. (8th. February 2016) http://www.thehinducentre.com/resources/article7386321.ece

School education in India. (8th February 2016) http://www.dise.in/Downloads/Publications/Documents/U-DISE-SchoolEducationInIndia-2014-15.pdf

Wikipedia Digital India. (9th February 2016) https://en.wikipedia.org/wiki/Digital_India

With 3rd largest smartphone market in the world, India to reach 314 million mobile internet users by 2017. (8th February 2016) http://yourstory.com/2015/07/mobile-internet-report-2015/

World Bank Group. 2016. World development report – Digital Dividends. Washington D.C. International Bank for Reconstruction and Development.

Aunimo-Alamäki artikkelikuva

Designing and Prototyping Digital B2B Sales Tools with Students

Introduction

ICT professionals are nowadays expected to understand customer needs and to communicate and work in multidisciplinary teams in order to reach overall business goals. As a result, the Finnish universities of applied sciences are answering to this demand by offering project based learning experiences where real-world problems are solved in teams consisting of students, teachers and representatives from companies. This prepares the students with the necessary competences on the highly competitive job market. This paper describes two case examples of how the development goals of a research and development (R&D) project and the needs of partner companies can be integrated into teaching. The ultimate goal is to develop pedagogical approaches where students solve real problems given by companies in an authentic environment.

This paper describes the development of new B2B sales tool prototypes in the software development and innovation project courses of Haaga-Helia University of Applied Sciences (UAS). The projects are a part of a TEKES-funded R&D project called DIVA. The tool prototypes are developed for the companies participating in the project. Close cooperation with the companies during the projects ensure that the results are useful and realistic, and that students learn software design and development competencies in an authentic environment.

Project-based learning in Information Technology Education

Haaga-Helia UAS has a relatively long tradition in conducting company-driven software development and innovation projects as a mandatory part of the curriculum of the Business Information Technology Programme. The process is depicted in Figure 1. As shown in the figure, the first step is a preparative meeting with the representatives of the company and with the staff concerned from Haaga-Helia UAS. In this preparative meeting issues such as immaterial rights to the end product, schedule of the project and a sketch concerning the technology and software architecture to be used, are agreed upon. The next step is the kick-off meeting with the students. In this meeting the company describes the task at hand and tells about the domain and business area in general.  These presentations are usually followed by a vivid discussion. The project itself is executed using a SCRUM-like agile software development process. The materials collected in the kick-off meeting serve as a starting point for creating the initial version of the product backlog. There are three sprints. In the middle of the project, the intermediate results are presented to the company in the form of a functioning prototype. The company typically gives comments on this prototype. The comments have an effect on the contents and priorities of the product backlog. In the final meeting with the company, the finished version of the software is presented and delivered to the company. This last session also involves an evaluation on the successfulness of the project and some ideas for future development. In the next section we will describe two concrete projects which were implemented using this model.

 

course project process at Haaga-Helia UAS
Figure 1. The course project process at Haaga-Helia UAS from the point of view of the university and from the point of view of the participating company.

Prototyping of a Sales Robot

The students of Haaga-Helia UAS developed a prototype of a sales robot in the fall term of 2015. The project was done in a software project course with approximately 30 students and two teachers. The project started in August with a kick-off presentation by the company. In this kick-off event the representatives of the company presented the product that was the target of sales in this first version of the sales robot. The presentation was followed by an interesting discussion concerning the features of the new product as well as issues in automating transaction selling in a b2b context. By transaction selling we mean here a rather straightforward selling process that is typically applied when selling large volumes of a relatively unexpensive product.

After the kick-off event, the students organized themselves into three groups with separate areas of responsibility. As a Scrum-like process was the chosen model of software development, each team chose a Scrum Master among its members. Other roles in the teams were such as: database expert, security expert, integration expert, user interface expert, content/ domain expert etc. One of the students was left outside the teams and he was appointed as the project manager of the project. The teachers’ role was to coach the students through the project. One researcher from the DIVA project acted as the product owner in the project.

Close cooperation with the companies during the projects ensure that the results are useful and realistic, and that students learn software design and development competencies in an authentic environment.

The software development project was implemented in three sprints. In the beginning of the first sprint, one domain expert from each team and the product owner visited the company and interviewed three salesmen. This interview gave important insight into the environment where the sales robot would be used as well as important knowledge concerning the domain of sales of telecommunication products. This information as well as the product information concerning the product to be sold was used to create the sales dialogues for the robot.

In the mid phase of the project, the company commented on the first prototype as well as on the remaining product backlog items, their descriptions and their priorities. Work was eagerly continued after the feedback from the customer. The final prototype was delivered in December, and the project was ready for the next phase: piloting and UX testing. Figure 2 illustrates the dialogue of the sales robot.

dialogue in the sales robot tool
Figure 2. One example of a dialogue in the sales robot tool. The box below appears only after a choice in the first phase has been made. The software robot works on the web pages of the product to be sold on the company’s WWW-site.

Prototyping of Sales Lead Tools

The need for sales lead tools was recognized in the pre-study of partner companies in the DIVA-research project. The sales should not only be the task of sales and marketing functions as most employees who are directly working with customers are able to collect new needs and problems, in other words new sales leads. The sales lead is defined as a signal of potential customer’s business need or problem. The goal of this company-driven development project was to find out how to digitalize the process of sales lead collection among project managers.

Eight ICT-students in two groups started to work for this business challenge in the Haaga-Helia’s Innovation Project course in the fall of 2015. The development method was the user centered design. The roles of students in the development teams were defined according to their skills and strengths. The learning and development project started with the kick off meeting of a partner software company. The focus of development was narrowed to the software solution, which helps and motivates project managers to collect sales leads. A special emphasizes was put on the user experience and easiness of software solution. In the first phase, the student groups benchmarked digital sales tools and interviewed five project managers for learning of their opinion, needs and experiences. Based on the interview, the process model, use cases and requirements were defined and the first MVPs (Minimum Viable Product) were created for starting the learning of user expectations. The students also got familiar with sales techniques, such as how to have a discourse with a customer on their potential business needs or problems what have they met in their work. The process models and first user interface prototypes were presented to the representatives of a partner company, and the feedback was collected.

The both student groups designed and developed the prototypes which help project managers to insert sales leads electronically to the system where sales and marketing people can classify, evaluate and manage new sales leads. The final prototypes were presented to the representatives of partner companies in December. The students also created the written reports concerning to the project phases, such as how and why they ended up to various solutions, how the project proceeded and what they actually designed, created and programmed.

Discussion

The ability to understand the viewpoint of end users and to work and communicate with customers is a critical skill for many ICT professionals. The digitalization of societies, organizations and every day activities set new user-centered requirements for the designers of digital services. There is an increasing demand for continuous learning and collaboration not only with customers but also within multi-disciplinary development teams. These changes in the practices of digital service design should be included in the ICT education programs in higher education institutes. However, it should be kept in mind that students can learn these critical capabilities best by involvement in real-world customer projects where they communicate directly with end users and customers in all development phases. This pedagogical approach sets new requirements also with regard to skills and attitudes of teachers.

The two learning and teaching cases presented in this paper are concrete examples of projects where we are acquiring new pedagogical insight on how to link R&D projects and companies in courses. In addition, during the projects, the companies learned from the fresh thinking and innovativeness of young students. A third accomplishment of the two case projects was that the R&D project behind them received new resources in order to figure out and test new ideas concerning novel tools for digital sales.

Writers

Lili Aunimo, Principal Lecturer, PhD, Haaga-Helia University of Applied Sciences, lili.aunimo(at)haaga-helia.fi
Ari Alamäki, Principal Lecturer, PhD, Haaga-Helia University of Applied Sciences, ari.alamaki(at)haaga-helia.fi

No 1 (2016) Abstracts

Digitalization challenges Universities of Applied Sciences in multiple ways

Anu Pruikkonen, Head of Services, M.Ed., Lapland University of Applied Sciences

Universities of Applied Sciences form an interesting context to examine digitalization phenomena because those should be able to utilize the possibibilities of digitalizaion development in multiple ways and arena. Digitalization should be applied to teaching and learning, sector-wise R&D&I development as well as UASorganisation’s own working and management practices. As w whole, digitalization is more about changing the working practices and culture than technology. The strenght of UAS could be cross-sectoral collaboration and working practices which would also support the understanding of digitalization phenomena and further creation of innovations. Digitalization is multi-faceted phenomena and it would be wise to recruit the whole UAS-community to work for taking full advantage of it.

Designing and Prototyping Digital B2B Sales Tools with Students

Lili Aunimo, Principal Lecturer, PhD, Haaga-Helia University of Applied Sciences
Ari Alamäki, Principal Lecturer, PhD, Haaga-Helia University of Applied Sciences

This paper describes two case examples of how the development goals of a research and development (R&D) project and the needs of partner companies can be integrated into teaching. The ultimate goal is to develop pedagogical approaches where students solve real problems given by companies. The two case projects presented describe the development of new B2B sales tool prototypes in the software development and innovation project courses of Haaga-Helia University of Applied Sciences (UAS). Close cooperation with the companies during the projects ensure that the results are useful and realistic, and that students learn software design and development as well as user-centered design competencies in an authentic environment.

Education Technology Transfer to Developing Countries

Sanna Juvonen, Senior Lecturer, RDI, M.Sc. (Education), Laurea University of Applied Sciences
Päivi Marjanen, Principal Lecturer, RDI, Ph.D. (Education), Laurea University of Applied Sciences
Francis Adaikalam, Assistant Professor, M.Phil. Social Medicine and Community Health, Loyola College Chennai, India

This paper consists of a reflection on digital business possibilities in developing countries, especially with regard to digital business linked to education technology transfer. The focus is on the possibilities and challenges related to business, but there is also some critical reflection on the transfer of education technology to developing countries. The aim is to provide an understanding from both partners’ perspectives, because this kind of cooperation includes plenty of dilemmas, which often disappear behind business scenarios when talking about new digital market areas, as well as privacy issues.

Review: The World’s Biggest Education Technology Event

Jaana Kullaslahti, Principal Lecturer (Research), PhD, Solution-Focused Coach, Häme University of Applied Sciences
Irma Mänty, Development Manager, M.Ed., Laurea University of Applied Sciences

This review is describing what the BETT Show 2016 was offering in it´s exhibitions and sessions. BETT is a place where the latest education technology is demonstrated in exhibitions and research findings and learning experiments are presented in sessions. The hundreds of Finnish teachers and developers of education are visiting BETT every year. Common themes this year where e.g. cloud services, Bring your own device (BYOD) policy and coding.

Simulations Are Challenging Learning Skills

Marianne Teräs, Senior Lecturer, PhD, Associate Professor, Stockholm University
Sari Kiias, Bachelor of Education, University of Helsinki
Jorma Jokela, Principal Lecturer, PhD, Associate Professor, Laurea University of Applied Sciences

Simulations are learning situations which imitate various work situations. This article explores how do simulations differ from other studying methods and what kinds of studying practices are needed in simulations. We approach this with authentic activities and simulation process. Simulations differ from other methods by emphasizing practice-based orientation and doings. Simulations require that students, among other things, accept unnatural situation and suspend their disbelief, outline whole situation, take different roles and accept complex and fuzzy tasks with diverse solutions. Studying in simulations also demands that students collect new information, cross boundaries, work in groups and reflect their learning. These studying practices and skills are important to make visible and practice before participating in simulations.

Digitalization Provides a Sound Basis for Study Paths

Kati Komulainen, Director, Dr.Sc. (Nutr.), Laurea University of Applied Sciences
Tuija Eloranta, Teacher of Social Services and Health Care, Vocational Special Teacher, Porvoo Vocational College, Amisto

Digitalization will change Education in Finland. At the same time, we have to speed up and streamline study paths from vocational education to higher education. In this article we introduce one digital study path pilot in co-operation with Porvoo Vocational College, Amisto. Furthermore, in this article we discuss what benefits Study paths might produce for all participants including students and the personnel of the vocational college and higher education.

Whirls of Digital learning environment

Titta Pohjanmäki, Principal Lecturer, Lic.Ed., Humak University of Applied Sciences
Päivi Timonen, Senior Lecturer, Digital Pedagogist, Community Educator, Master’s degree, Humak University of Applied Sciences

The coaching pedagogical thinking of Humak University of Applied Sciences is based on the integrative model of pedagogy (Tynjälä 2010). Along with coaching pedagogical thinking also the roles of the lecturer and the student have changed. According to possibilities, the studies will be integrated from the beginning of the project studies into the project activities of the institution and its stakeholders, as well as into other workplace cooperation. Digitalization challenges teachers’ expertise and requires a new kind of expertise, as opposed to traditional teaching happening in the same place at the same time. The diversity of digital learning environments will pose new challenges and put the coach’s expertise to a test. In her article Titta Pohjanmäki examines what is required from the digi-coach.

University of Applied Sciences Humak’s goal is to open Digital Campus 2018. The aim is that digital coaching pedagogy can be supported by digital learning technologies. To obtain this goal Päivi Timonen writes in the article about four different dimensions of digital learning environments. Learning in the different or the same digital learning environment and learning online or offline so different time or at the same time. These four e-learning dimensions are:

  1. Different digital learning environment – and learning at the same time
  2. Different digital learning environment – learning at different time
  3. Same digital learning environment – learning at the same time
  4. Same digital learning environment – learning at different time.

Multidisciplinary Co-teaching Provides a Good Basis for Online Degrees

Eeva Haikonen, Senior Lecturer, M.A., Laurea University of Applied Sciences
Kaisa Puttonen, Information Specialist, M.A., M.Soc.Sc., Laurea University of Applied Sciences

Students might find it difficult to commit to online studies. To meet these challenges, Laurea University of Applied Sciences has implemented a multidisciplinary approach with activities to online guidance. The described course, ’Information management and communication’ is the first one the distance learning students attend as they complete their Bachelor’s degree online. The overall aim is to ensure that students achieve basic computer, information literacy and communication skills for further studies. However, just as important is to build confidence to studying online and enhance online socialization. The presented course’s framework is based on Gilly Salmon’s five stage model for online learning. According to feedback, the image of studying alone changes to learning and interacting as a group. The interactive online lessons are experienced as a meaningful way to study. The positive attitude reflects also to motivation.

The lecturers experience guiding together and collaborating as a way to develop know-how in online pedagogy and gain professional growth through shared expertise.

Student-oriented Planning of Online Courses in Higher Education Institutions

Tuija Marstio, Senior Lecturer, M.Sc. (Econ.), Laurea University of Applied Sciences
Eija Lipasti, Senior Lecturer, M.Sc. (Econ.), Laurea University of Applied Sciences

In this article online learning is examined from the perspective of student experience. A student often chooses an online course because of the flexibility it offers. On the other hand, students encounter challenges in online courses deriving from their weak motivation and engagement in online learning. A study carried out in Laurea in spring 2015 regarding students’ opinions and experiences of online courses shows similar results to international research. The writers of the article present a holistic model for planning an online course, taking into consideration creation of the overview of issues to be learnt, engaging students, interaction and learning activities.

Care Services Companies Are Taking a Digital Leap

Hannele Niiniö, Project Manager, Nursing Teacher, M.Ed., Laurea University of Applied Sciences
Soili Vento, Senior Lecturer, M.Pol.Sc., M.Sc. (Econ.), Laurea University of Applied Sciences

The main goal of Digital in Care Services Project (DCS), funded by ESF, is to promote SME’s to digitalize their services both in client data systems and in safety and rehabilitation. Case
Enterprises and Mentor enterprises are part of open network. Also other actors, like digital and eHealth enterprises have been invited to DCS -network. Networking increases possibilities of innovation by trust and commitment to co-operation which promote co-creation and strengthens new knowledge to move to actions (Järvensivu & Kallio & Pyykkönen 2014, 6).

In DCS Project there will be used two methods developed in previous projects of Laurea UAS (HoivaRekry and Active for Life Fi). When digitalizing services there will be used sc. Profile tool to
Allocate human resources in service processes. Active role of employees when digitalizing services strengthens commitment and readiness to develop their own work. Occupational Health model of Encounter Art developed in Active for Life Fi Project will be applied as creative and experience based way of working in network meetings and training sessions.

Does Virtual Thesis Supervision Facilitate the Thesis Process?

Johanna Heinonen, Senior Lecturer, M.Sc. (Econ.), M.A., Laurea University of Applied Sciences

Virtuality has become an essential part of modern day teaching. However, thesis supervision has been considered to be an intimate dialogue between the teacher and the student. The virtual summer thesis supervision in Laurea has moved the intimate dialogue online and shared supervision with several teachers, something that could be considered even radical. This article discusses the possibilities of virtual thesis supervision and the issues that affect its success, i.e. planning, guidance, engagement and shared supervision. Virtual summer thesis in Laurea has clearly contributed the thesis process as whole by giving a new flexible way and also by revealing places for further development.

Virtual Learning Environments and Digitalisation of Teaching

Mari Virtanen, D-Specialist, MHS, Metropolia University of Applied Sciences

Rapid technological development and the digitalization has challenged also universities to develop new and innovative learning environments and teaching methods. Learning environments which enables studying and learning in all times and in all places has allowed flexible learning opportunities and a stronger individual support. Virtual learning environments, developed in Helsinki Metropolia University of Applied Sciences, supports the students in health and nursing degrees as biomedical laboratory science, radiography, oral healthcare and midwifery. Virtual learning environments are based on authentic 360-panorama image from the selected destination where students can study and learn in their own pace.

All required study material is attached to learning environment in text, image or video format. Through virtual learning environment students can follow video lectures or demonstrations, write together, do tasks, assessments and examinations and read electronic books. Development of environments has started in 2013. During this period systematic research has performed from usability, satisfaction and learning effectiveness perspectives with good results.

The Developers of Digital Health and Welfare Services

Outi Ahonen, MNSc, Senior Lecturer, Laurea University of Applied Science
Gun-Britt Lejonqvist, LHSc, Principla lecturer, Arcada University of Applied Sciences
Baiba Apkalna Mg.sc.hum. Project expert, Red Cross Medical College of Riga Stradins University
Kersti Viitkar MNSc, Coordinator of Nursing and Midwifery Curricula, Tartu Health Care College

The project “The Developer of Digital Health and Welfare Services” is a multi-cultural and multi-professional project that aims to create a new 30 ECTS curriculum giving future professionals in IT, economics, social- and health care current competencies to match the needs of developing improved eHealth and welfare services for citizens. The project is funded by Central Baltic. The partners are from Estonia, Latvia and Finland.

Big Data Analytics, a research project in the complex digital era

General

The security and stability in the digital economy has to be ascertained to ensure a competitive future for the Finnish business environment, using (Big) data and facts. The goal of this project is to make the “digital Finland” safe and to help decision makers to make good calls based on solid facts in order to safeguard the success in Finnish organizations. This project answers the call for relevant and top-level research efforts. The project aims at solving problems in several focus areas of the current challenges in Finland and the European Union. Project partners are Arcada University of Applied Sciences, Haaga-Helia University of Applied Sciences, Novia University of Applied Sciences.

Main Activities

There have been two parallel tracks of activities, both supporting each other and the common goal, i.e. teaching businesses and master students to make fact based decisions (topic 1) and Improving stability and security in the digital economy of Finland (topic 2). Whereas the first topic is very much focused on improving the relevance in education in Big Data and creating the foundation for understanding Big Data in real life as well as collaboration between industry partners and academia, the second topic is focusing on solving research problems and establishing a solid academic network.

In the first topic, workshops have been held between several companies and the academic partners. Also a popular seminar was held in the beginning of May 2014 in Haaga-Helia. The potential of Big data applications has been studied in three focused sectors: in the retail, financial and industrial sector. Knowledge transfer has been done (not only through workshops and seminars) but also through direct placement of a teacher in one of the partner companies; the focus has been put on ensuring relevance in the project through proper industrial collaboration.

In the second topic, there has been plenty of activities, i.e. a network with Goethe University has been established (with a visiting researcher there from Arcada). Also the collaboration with Open University (England) has continued as planned. The main outcome of financial stability research is found in the use of analytical techniques in systemic risk measurement, as well as a deeper understanding of the mechanisms behind financial instability, and finally in overall extension of analytical techniques in high level publication outlets (e.g. Quantitative Finance, Knowledge and Information Systems, Information Visualization, Quality & Quantity, Ecological Informatics etc).

The response have been positive also from the practitioners side from the project and a further understanding of the financial crises as well as a set of additional tools have been very welcomed. In addition, Arcada has hosted a conference in Systemic Risk Analytics, in cooperation with the Bank of Finland and the ESRB (European Systemic Risk Board) during the fall 2015 (for more info see http://risklab.fi/events/sra2015/). In our work concerning information security, the results has been in the form of new Hadoop implementations in intrusion detection applications as well as basic methods in machine learning aiding in information security efforts. The progress in text summarization research has been interesting, and the use of term weighting and text analysis methods in social media content analysis for image labeling has been explored. We have proposed a new approach of web content classification that combines topic extraction with sentiment analysis methods, and developed different classification models. In addition, we developed several versions of text analysis and feature extraction tools for the applications.

Outcomes

In Arcada, the outcome of the project (still not finished) has been contributions to a large number of publications (38) of which approx. half are in JUFO (Julkaisufoorumi) ranked forums (for more info see http://www.arcada.fi/sv/forskning/forskningsprojekt/big-data-analytics). Additional research projects have been obtained in conjunction to this project. The impact of these results may be found in better understanding of financial stability processes, big data potential in information security issues and the potential of big data applications in the retail sector, industrial sector and financial sector. Also novel methods in the field of Machine learning have been obtained, on which future application in the industrial sector can be created.

Closing remark

This project has definitely helped research in Big Data Analytics to be placed not only in the traditional universities, but also in universities of applied sciences. The research activities in this area have, through the project, gained visibility and a solid network of academic and industrial partners. In the research field, we have obtained many results already in terms of publications and projects and we foresee no problem in achieving the desired research results from this project by the beginning of 2016.

Author

Kaj-Mikael Björk, Head of Department, Dr. Econ, Dr.Tech, Arcada University of Applied Sciences, Department of Business Management and Analytics, bjorkpau@arcada.fi

Cooperation and long term partnership between Karlsruhe, Laurea and Saimaa University of Applied Sciences based on business simulation joint course

Introduction

Cooperation and partnership between other universities in different countries is encouraged in strategy papers of many universities. Many student and staff mobility programs already exist as well as cooperation in R&D contexts. However, joint courses offered by several universities together and implemented in curricula are not common. This paper focuses on long term cooperation and partnership between Karlsruhe, Laurea and Saimaa universities of applied sciences to offer a joint international business course based on business simulation.

EU-level framework

European commission defines growing internationalization and international mobility of students, researchers and staff as some of the key factors in the communication of an agenda for the modernization of Europe’s higher education systems. One of the main benefit of the internationalization is the dissemination of the ideas and best practices as well as the professional development of the people working on education. Virtual mobility is recognized as one, many times under exploited option. In general, creation of virtual learning platforms and utilization of variety of ICT solutions is seen as an opportunity to take up innovative practices in education, improve the level of learning and enrich the learning experiences. (European commission, 2011)

Another suggested field of improvement for higher education is the recognition of the transversal skills along with the specific professional skills. Transversal skills are understood to be working life skills that are important in many occupations. Examples of this type of competencies are language and cultural skills, teamwork skills or IT skills. The good level of transversal skills is proposed significantly improve the employability of the person, especially in the international sphere.

Simulations as an environment to practice business and transversal skills in an international cooperation

Business simulations can be used as practical learning tools in modern business education. In the business studies context the students can practice their business skills in an as close to realistic situation as it is possible to simulate. The students apply their knowledge on various business areas in running a virtual company via a business simulation game. The aim of the business simulation course is that the students gain comprehensive understanding on how strategic business decisions are made in teams in areas like marketing, pricing, and investments and they can be used in various sectors such as manufacturing industry, international trade and hotel and hospitality industry. Competing against other teams makes the learning experience motivating and real-like.

When business simulations are offered jointly and internationally in cooperation between several universities, the students don’t know each other in the beginning. Yet, they are expected to work in virtual, international, and intercultural teams. This way they learn capabilities needed in their future professional careers. (European commission 2011; ec.europa.eu, 2015)

Aligning course set-up to suit different curricula

At the starting point of co-operation simulations were part of the business studies curriculum in each of the three universities. However, there was no continuous international cooperation with other universities although some experiments had been carried out with other international partners. Karlsruhe, Laurea and Saimia shared the same vision: Long term partnership and implementation of mixed international teams formed of students from all partnering universities.

When students from different universities participate in the same course together, the course set-up has to be the same for all. Therefore course schedules had to be adjusted to suit all the universities. Learning platform issues and communication with the students were surprisingly difficult to unify as all the universities had different systems and security standards in place. Pedagogical choices required adjustments as well due to different learning objectives, learning activities and assessment practices in each university.

Teacher level experiences

Although simulations were part of the business studies curriculum in each of the three universities, there was no continuous international cooperation. Best practices and new knowledge was created at many levels in international surrounding. Teacher’s experiences about arranging a joint course on a continuous basis have been gathered throughout the planning, realization, assessment and reflection process of each course.

Learning to be flexible in planning a joint course was found to be the most important issue. Teachers from different countries learnt about each other’s pedagogical methods, were able to align learning objectives and activities to be the same for the participants from the three universities, chose a common online learning platform and gained experience from using several digital virtual team-working tools some previously familiar only to one (Adobe Connect, Skype, Google tools, Webex, etc.). This way the jointly offered international course was improved from the original domestic ones.

Many skills were enhanced at the teachers’ level. There was the need to use the language and cultural skills and virtual team work skills. The sharing of knowledge and new ideas was not limited to learning to use the new digital tools. Also the pedagogic knowledge was enhanced through the common creation of learning activities and reflective discussions after each course. The point of these discussions was to think together what we learnt as teachers, what was good about the course and where we had the room for improvement.

Student level learning experiences

Student feedback about their learning was collected immediately after the last assignment of the simulation by an open question in an electronic feedback form “What were your learnings from participating in the simulation?” Out of 31 students 15 participated in giving their feedback.

Student’s answers were analyzed by content analysis technique. Based on that three areas of learning were found in the answers, namely international teamwork, virtual teamwork and decision-making in businesses. In the following, learnings in these three themes is summarized.

International teamwork: Most of the students had worked in international teams during their studies at their own campuses. This experience was different because team members came from different universities in different countries with different back-grounds and previous studies. Students had realized how they can learn from each other and benefit from other team member’s different knowledge base, experience and perspectives on international business.

Virtual teamwork: Although before the simulation the students reported they had experience in virtual tools, working virtually with strangers was more difficult for them than they had expected. Lack of motivation of some team members in some teams was reported to be the reason for poorly functioning teamwork. Teams experiencing poor teamwork also spent less time together online and they sensed that they really didn’t know much about their team members. Students commonly used communication tools for teamwork were Skype and Facebook and other social media tools.

Decision-making in a company: As already concluded, this simulation was about making informed decisions when leading a company based on analysis on the present competitive situation in the simulated environment. The students realized the complexity of management decisions and how different activities and decisions in a company are intertwined. Past results are important and guide decisions for the future and before making final decisions it is important to analyze the possible outcomes. In decision-making it was important to focus on strategic big decisions.

According to the student feedback the joint course with foreign partners was motivating, it enhanced learning and they got a real experience of the challenges they might face while working in international companies and teams.

As one of the students put it: “business simulation games are really beneficial for students who have an attitude for learning. It challenges students and also enhances some abilities needed in a working life such as teamwork and leadership skills. I can also think of other advantages: simulation games shape innovativeness and creativity and increase the ability to make decisions. Students will learn to set goals and become more determined to achieve these goals. They also increase risk awareness, and help understand market rules.

Conclusions

Based on these learnings and experiences it is suggested that when creating a joint course with international partners a systematic way to approach the planning is needed. In this case Bloom’s taxonomy was found to be a good model to guide thinking towards a jointly accepted set of learning objectives, contents and learning tasks and activities.

The implementation of joint simulation enhanced the transversal skills such as language and cultural skills, teamwork skills or digital and social media skills both on teacher and student level. Additionally, teachers have been able to develop their pedagogical skills in an international setting throughout the courses.

Learning objectives were well reached when using jointly arranged simulation. To support students’ motivation and belonging to the team it is proposed that learning activities are designed to increase team members’ knowledge about each other. Once team members know each other, they can better trust each other and that way build mutual commitment to do their best for the benefit of themselves and each other.

The next experiment in this co-operation is to arrange a face to face week for the students before the actual game rounds. The purpose is to help the students to get to know each other before starting the virtual teamwork. The students from all three universities kick off the next joint course at Laurea Tikkurila campus in the end of October 2015. In the medium term the intention is to expand the partner network. Some discussions with potential universities have been held already.

Authors

Ville Lehto, Senior Lecturer, M.Sc., Saimaa University of Applied Sciences, ville.lehto@saimia.fi

Eija Lipasti, Senior Lecturer, M.Sc., Laurea University of Applied Sciences, eija.lipasti@laurea.fi

Manfred R. Schorb, Professor, Dr., Karlsruhe University of Applied Sciences, manfred.schorb@hs-karlsruhe.de

Vladimira Schulz, Academic Assistant, MBA, Karlsruhe University of Applied Sciences, vladimira.schulz@hs-karlsruhe.de

Jukka Sirkiä, Senior Lecturer, M.Sc., Saimaa University of Applied Sciences, jukka.sirkia@saimia.fi

European Commission 2011. Communication from the commission to the European parliament, the council, the European economic and social committee and the committee of the regions. COM(2011) 567. Brussels 20.9.2011
https://ec.europa.eu/esco/escopedia/-/escopedia/Cross-sector_skills_and_competences, accessed 19.8.2015

Brazilian VET teachers´ strategies to transfer their learning in a Finnish-Brazilian teacher education programme

Introduction

The VET Teachers for the Future® – Professional Development Certificate is a pilot teacher development programme for vocational and higher education teachers (VET) designed to meet the strategic goals of the Ministry of Education in Brazil and the needs of Brazilian Federal Institutes. The tacit targets of the programme are ambitious – the participants are expected to learn a considerable personal lesson, build professional networks, transfer pedagogical strategies and implement them in Brazil in their learning and working environments. On the other hand, HAMK has set the strategic targets to enlarge educational cooperation with Brazil already in the year 2000 and has advanced this with several measures, step-by-step. One of the steps is the teacher education and combined research process described in this article.

The programme is research-based and this article is part of its development process. For the coordinator, Häme University of Applied Sciences (HAMK), it is important to conduct research on the programme. Based on that, we can carefully meet the learning needs of the participants as well as the strategic aims of the Brazilian partners and stakeholders. The data is based on interviews carried out with the two study groups in HAMK. In this article, the researchers´ interest is on developing the programmme´s ability to facilitate the intended educational and strategic development in the students´ home institutions in Brazil.

According to Sahlberg (2011), the Finnish educational success depends on several factors, one of them being a high level of teacher competences and strong teacher professionalism. There are also several other reasons and success rationales based on the level of Finnish society and culture. However, we lack the scientific knowledge of how to transfer the successful models and learning communities into other contexts (Kurtti, 2012). This is the careful analysis of the context and means of transfer are suggested as future research challenges.

Successful educational change includes a strategy process. According to Mantere (2003), people position themselves as either champions, citizens or cynics in the strategy process and the balanced share of different position holders defines the success of strategy in a community. A certain amount of champions is definitely needed with citizens to implement and cynics to give the necessary criticism for the strategy process.

Context and methodology

The program is coordinated by HAMK and contributed to by its partners Tampere University of Applied Sciences (TAMK) and HAAGA-HELIA. The pilot programme was conducted over nine months, five months in Finland and four months in the Federal Institutes in Brazil using digital learning environments and giving regular support and guidance from Finland. The scope of the programme is 30 ECTS.

The first pilot group consisted of 27 participants in 2014–2015, and 30 in the second and still ongoing cohort in 2015–2016. The contents of the programme were formulated to train and prepare the teachers to design a competence-based curriculum with the emphasis on active learning, and skills to collaborate with the region, business and industries. The participants were divided into two study groups, in HAMK and TAMK Universities of Applied Sciences.

The feedback has been actively collected from the students to acquire better customer insight and understanding, and to further design the program for future needs. For example, several other individual and group interviews were made and videoed and both qualitative and quantitative surveys were presented to the participants.

In this article, we concentrate on the participants´ strategies and intentions to spread their learning experiences in their learning and working environments, just at that critical moment when the Finnish section of the programme had ended. There were 14 students in the first pilot group and 16 in the second, ongoing course. Altogether, 29 interviews (one declined) were videotaped, transcribed and analysed with a qualitative approach using qualitative data analysis software N-Vivo8 (Richards & Richards, 1995). The interviews were narrative-based (Polkinghorne, 1995; Czarniawska, 1998) and the interviewer took advantage of his well documented in-depth knowledge and available material based on teaching and following the interviewed participants along the programme. Thus he could grasp the moment.

Figure 1. Interviewing VET Teachers for the Future® -programme’s students’ experiences and future plans. (Photo: Brian Joyce)

Results

The primary way to enhance strategic development was said to be collaboration with peers, both the participants of the programme as well as the other active peers in their home Federal institutions.

”..so we are kind of dynamic team so I really believe that after I start to spread this experience with our colleagues we are do a kind of revolution, we are start to implement a lot of new ways to teach and get better results then we have done until now. So. I really believe that they are, they will be my, on my side when I start to run this kind of new ways.”

Their own managers were regarded as an important audience to hear about newly learned lessons in Finland. Their attitude and support were regarded as critical.

The participants positioned themselves on two levels. Most of the participants positioned themselves as strategic actors, champions using the definition of Mantere (2003). The champions were planning to use concrete techniques like workshops, developing learning environments and engaging learning projects, using communication tools like media and storytelling. Some saw themselves at their best in the classroom using their new competences, even allowing the students to spread the good word of mouth and acting as citizens (Mantere, 2003) in the strategy process of pedagogical change. All intended to use the pedagogical competences learned although some of the participants had originally been expecting more emphasis on research in the own area of expertise than pedagogical content.

The participants were aware of the slow pace of pedagogical change and realized that the basic requirement was putting trust in its possibility; having faith:

” I think I would like to let them know that it’s possible to do new things, meaningful and not so difficult things in education…”

What was new to our research team was the importance of understanding emotions and their importance in enhancing strategic, pedagogical change. Both tears and joy were present in the interviews. Just as the Finnish have a proverb – ”If you learn without joy, you will forget without sorrow”. The Brazilians say:

”…it’s not because we only like parties, it’s because our behaviour and our feelings are linked with…”

Conclusions

The VET teachers for the Future -programme® can be described as a growth environment of new teacher identities and roles. During the five months in Finland, the narratives of participants can be described simply by the development from an individual teacher participant in the initial cultural shock in Finland towards a group of networked, collaborative strategic champions returning enthusiastically to Brazil. The participants positioned themselves as actors at the level of peers, in their own department and institution and even the Federal Institutions network, not only in their own classroom.

The practical conclusion for the programme development can also be drawn – both the participant selection as well as the programme have succeeded well in reaching the strategic targets. To reach its full potential, the process needs to continue with support both during the on-the-job learning period back in the Brazilian reality and after the programme ends. Understanding the different strategic roles adopted by participants can help their return.

Figure 2. VET Teachers for the Future® -programme’s students and teachers closing Finnish study section in seminar 15.6. 2015 at Tampere. The Brazilian section is about the start.  (Photo: Giselda Costa)

Authors

Seija Mahlamäki-Kultanen, Director, Ph.D., Häme University of Applied Sciences, seija.mahlamaki-kultanen@hamk.fi

Brian Joyce, Senior Lecturer, M.A., Häme University of Applied Sciences, brian.joyce@hamk.fi

Essi Ryymin, Principal Lecturer, Ph.D., Häme University of Applied Sciences, essi.ryymin@hamk.fi

Maaret Viskari, Manager, Global Education, M.A., Häme University of Applied Sciences, maaret.viskari@hamk.fi

Lasse Heikkilä, Research Assistant, Häme University of Applied Sciences, heikkila.lasse@gmail.com

Czarniawska, B. 1998. A narrative approach to organization studies. Sage Publications Qualitative Research Methods Series 43.

Kurtti, J. 2012. Hiljainen tieto ja työssä oppiminen. Edellytysten luominen hiljaisen tiedon hyödyntämiselle röntgenhoitajien työyhteisössä. Acta Universitatis Tamperensis 1722. Tampereen yliopisto.

Mantere, S. 2003. Champion, citizen, cynic. Social positions in the strategy process. Helsinki University of Technology. Industrial Management and Work and Organizational Psychology. Dissertation series 5. Espoo. Monikko oy.

Polkinghorne, D. E. 1989. Phenomenological research methods. In R. S. Valle &S. Halling (Eds.), Existential-phenomenological perspectives in psychology (pp. 41–60). New York: Plenum.

Richards T. & Richards L. 1995. Using Hierarchical Categories in Qualitative Data Analysis. In U. Kelle (ed.) Computer-Aided Qualitative Data Analysis. Theory, Methods and Practice. Sage Publications inc. Printed in Great Britain by biddles LTD, Guilford, Surrey, 80–95.

Sahlberg, P. 2011. The professsional educator. Lessons from Finland. American Educator. Summer 2011, 34–38.

Developing Recognition of Prior Learning (RPL) in an International Project

Introduction

Today, it no longer makes sense to learn the same things twice. Therefore recognition of prior learning (RPL) is beneficial. It will help individuals to assess their skills, to facilitate the continuation of studies and provide with information on learning-promotion. The identification and validation of prior learning makes room for other studies and, ultimately, the students learn more. This in turn improves the quality and the employment of graduates and employers get people to work as quickly as possible. Furthermore, universities get motivated students and a well-functioning RPL enhances the education system.

There are lots of students who have earlier education and thus could gain from the RPL evaluation. RPL procedures have started well at Finnish universities of applied sciences, but there is not a unified way for validation of prior learning and the evaluation can be context-sensitive. Educators, students or employers do not always have the same understanding about the RPL concepts and thereby it may seem difficult or its benefits questionable. At Finnish universities there is a need to clarify RPL, in which the fluency and equity of the process are confirmed. It is also necessary to diversify the recognition methods.

Savonia University of Applied Sciences (SUAS) participates in an international Recognition of Prior Learning (RELATE) project, the participants of which are three universities and three vocational colleges in Germany, Estonia and Finland. The project aims to develop the RPL process and practices. This article describes SUAS intensification of both the vocational college and international co-operation of developing RPL practices.

International co-operation fostering RPL customs

Universities have the autonomy and are responsible for their degrees and also the quality of the accreditation of prior learning. Students and teachers have to know the methods and criteria of the RPL. It is also important to counsel students to describe their competence (Airola 2012, 107) to help them creating personal learning pathways (Muhonen 2012, 93–94, 95). The process also requires time and willingness for counselling (Venhovaara 2012, 63–64).

The RPL process is technically logical, but in practice it can cause confusion in all European countries. Thus it is effective to develop RPL by both national and international co-operation. The project aim of RELATE is to promote permeability into higher education programs within three European countries, Germany, Estonia and Finland, and to create a model of agreement between vocational education and training (VET) and higher education (HE) institution for simplified RPL (Figure 1).

Figure 1. RELATE project step by step.

Universities of applied sciences in Finland have a strategy partnership with each other. It is also necessary to have strategy partnership with vocational education and training institutions. In the project SUAS and Savo Vocational College (SAKKY) are working as a national pair with international partners from Germany and Estonia to foster practical co-operation and strategy partnership in RPL development. The main task in the project of SUAS and SAKKY is to develop new methods for RPL in health care education for practical nurses to registered nurse or paramedic education. The aim is also to adapt the process model for co-operation between VET and HE institutions and get ideas for the local co-operation in curricula development.

RELATE project proceeding in Finland

The RELATE project proceeded from gathering the best practices of student counselling, collection of data from students’ RPL experiences, comparing VET and He education and pilot testing practical RPL methods.

At first the RELATE project collected data about the national methods and legislation of RPL. Also the used practices of student counselling and RPL instructions were described. It was found that the RPL as a process is very similar in all the participating organizations. There is a common need to clarify the RPL process and foster more the understanding, that competence, not studying, as the base for the recognition. Diversities were found in the counselling process and the methods used in recognition. Estonia and Finland have a systematic counselling at the beginning of the university studies and the electronic student interface for initiating the RPL process. In Germany the portfolio is well-developed and widely used as a method for applying for RPL.

The second phase of the project was to get the students´ viewpoint of the RPL. Twenty university students were interviewed in Germany, Estonia and Finland either in individual or group focused sessions. The participants were both women and men and their age varied from 20 to 50 years. The results of students´ experiences about their RPL processes were grouped in three themes (Figure 2.)

Figure 2. Students´ experiences about RPL process.

Given guidance during the RPL process

The orientation course for studies was a starting point for the RPL. Suitable information was also found on the university internet and student counselling net system. The tutoring teachers ensured that the students knew the curriculum of their study program by having both individual and group counselling. Often the helper was also the teacher of the particular course, counsellor or IT-teacher. From fellow students, who had applied for RPL, could give good tips as well.

The methods used in recognizing the prior competence

Students found out that competence acquired before the degree studies could be credited as a part of the new studies from prior work experience or by the credit transfer of the earlier studies. The most common way was to apply for recognition of the practice periods and foreign languages.
Recognition was either applied by the e-learning program or by discussion with a tutoring teacher. The time spent in the process depended on how well the student focused on the task. Sometimes it was difficult for a student to understand that the competence was not a list of skills or tasks they mastered.

The most common method for RPL was a written description. Students had verified their competences by describing in-debt customer case-situations, reflected on the work they had done or wrote self-assessment. In any of the participating organizations simulations or other practical tests were not used in RPL.

The needed development in the RPL as a learning process

Mainly the RPL had given plenty of advantages e.g. possibility to work and earn money, to take time with family, to shorten studies by taking extra courses and to concentrate on personally challenging study areas. However, because of the difficult terminology, it took some time to understand the RPL as a practical tool for planning studies. Students suggested that teachers had uniform requirements and equal instructions for justifications of RPL instead of coincidence. There was a need for personal help with the documents, more help for arranging opportunities to do the studies faster and also different options for applying RPL; simulation, skills demonstration, possibility to show competence at the beginning of the placement period.

Third task for Finnish participants was to make a comparison between VET and HE health care education and find out the common competences. The aim was to create practices/methods that help the student know-how to become more effectively integrated into the new degree. For a closer inspection and piloting were selected two 5 credit-first-semester-nursing-education courses. Also the VET/HE educational co-operation were inspected step by step (Figure 3).

Figure 3. Process of co-operation between VET and HE in Finland.

For VET graduates, who started studies in SUAS nurse or paramedic programs, it was developed practical pilot tests for RPL. Skill labs, simulations and case studies were used as test methods. Successful completion of the competence test entitled to receive a part of the course/ the whole course accredited.

How the project experiences are put into strategy

The RELATE project fostered the participants’ understanding about the importance of the RPL process from the strategical viewpoint. The benefits of RPL, with the study time shortening and enhancing the motivation of the student, have both humane and financial implications for universities of applied sciences strategic outcomes and international partnerships. Therefore this development is needed to continue both at the international and national level.

Based on the results of the RELATE project, the RPL guidelines in SUAS are already clarified, suggestions for counselling system in HE are planned and VET and HE co-operation in RPL has started. The criteria of good RPL practices have also been identified in Scotland and similarly found, that students should have enough information of the RPL process and guidance in the reflection process. Staff should also have clear guidelines of the RPL and procedures of monitoring the process. (Shapira 2012, 48.)

The international project co-operation of VET and HE organization produced strategical knowledge about planning fluent continuum of studies. It also widened understanding about the produced competencies in VET and HE institutions and thus help participants better to develop curriculums in co-operation. Practically it produced new methods for RPL and at this moment developing simulation competence tests is one common national and international development target. Supporting the co-operation of VET and HE institutions e.g. by this way, it will become more formal and standardized and thus widens students possibilities for RPL. Also other co-operative ways e.g. open access summer and multiprofessional studies and co-operation in working life should be developed. The results such as good practices for co-operation of HE and VET institutions and developing new competence test methods fostered overall the strategy partnership of project partners.

Authors

Marja Silén-Lipponen, Senior lecturer, PhD, Savonia University of Applied Sciences, marja.silen-lipponen@savonia.fi

Annikki Jauhiainen, Principal lecturer, PhD, Savonia University of Applied Sciences, annikki.jauhiainen@savonia.fi

Airola, A. 2012. Kokemuksia osaamisen tunnustamisesta Pohjois-Karjalan ammattikorkeakoulussa. Teoksessa Airola, A. & Hirvonen, H. (toim.) Osaaminen näkyväksi. Kokemuksia osaamisen tunnistamisesta Itä-Suomen korkeakouluissa. Publications of the University of Eastern Finland. General Series No 8, 130–138.

Muhonen, P. 2012. Osaamisen arvioinnin hyviä käytänteitä Pohjois-Karjalan ammattikorkea-koulussa. Teoksessa Airola, A. & Hirvonen, H. (toim.) Osaaminen näkyväksi. Kokemuksia osaamisen tunnistamisesta Itä-Suomen korkeakouluissa. Publications of the University of Eastern Finland. General Series No 8, 93–100.

Relate Project. Retrieved June 25, 2015, http://www.relate-project.eu/index.php/project-content.html

Shapira, M. 2012. Recognition of Prior Learning in Scotland. Report for project ”University Recognition of Prior Learning Centres – Bridging Higher Education with Vocational Education and Training” Employment Research Institute, Edinburg Napier University. Retrieved July 22, 2015, http://www.adam-europe.eu/prj/9626/prj/Report-Recognition%20of%20Prior%20Learning%20in%20Scotland.pdf

Venhovaara, P. 2012. Savonian AHOT-toimintamalli osana opiskelijan ohjauksen kokonaisuutta. Teoksessa Airola, A. & Hirvonen, H. (toim.) Osaaminen näkyväksi. Kokemuksia osaamisen tunnistamisesta Itä-Suomen korkeakouluissa. Publications of the University of Eastern Finland. General Series No 8, 57–72.

Business with impact through strategic co-operation and research work in Namibia – SAMK and Polytechnic of Namibia heading for urban development in Africa

MOU between SAMK and Polytechnic of Namibia

Satakunta University of Applied Sciences (SAMK) has entered into a co-operation agreement with Polytechnic of Namibia (PON) on issues relating to land and sea since 2012. The co-operation has been especially on R/V Mirabilis and maritime education (Keinänen-Toivola et al. 2014). The three-year project “Improving the maritime education in Namibia 2013–2015 (MARIBIA)” is financed by the Ministry for Foreign Affairs of Finland. MARIBIA project is a partnership between Satakunta University of Applied Sciences (SAMK) the Polytechnic of Namibia and Namibia Maritime and Fisheries Institute (NAMFI) on maritime education in Namibia.

This co-operation was taken to the next level in May 2015 in Rauma, when SAMK and Polytechnic of Namibia signed the memorandum of understanding (MOU) (Fig. 1). Prof. Tjama Tjivikua, Rector of the Polytechnic of Namibia and Associate Professor Samuel John Dean of School of Engineering also visited SAMK’s Faculties both in Rauma and Pori. PON is planning to establish centers of excellence similar to those of SAMK’s centers of excellences, such as on water and solar energy (Fig. 2).

Figure 1. Managing Director Juha Kämäri and President of SAMK and Prof. Tjama Tjivikua, Rector of the Polytechnic of Namibia signed the memorandum of understanding in Rauma, Finland in May 2015. Ambassador of Namibia to Finland, H.E. Bonny Haufiku and Ambassador of Finland to Namibia, H.E. Anne Saloranta were witnessing the occasion. (Photo: Minna Keinänen-Toivola)
Figure 2. Chief Project Manager Martti Latva presenting the world widely unique water system of the Sytytin Technology Center in Rauma, Finland to Prof. Tjama Tjivikua, Rector of the Polytechnic of Namibia , Associate Professor and Dean of School of Engineering Samuel John and Meri-Maija Marva from SAMK. (Photo: Heikki Koivisto)

PON is a Higher Education Institution established by an Act of Parliament (Act No. 33 of 1994) in Namibia and commenced operations in 1995. The Polytechnic was established to offer career oriented programmes to meet the scarce skills challenging the country. The institution is dynamic and fast growing with a strong focus on science, engineering, technology and mathematics. About 55% of the 13000 students are female. The Polytechnic emphasizes on innovation and strives to improve the living conditions of people through the pursuit of applied and problem-solving research. PON is enrolled in six Schools: School of computing and informatics, School of engineering, School of human sciences, School of natural resources and spatial sciences and School of business sciences.

The Polytechnic is also home to several centres of excellence and institutes, from which participants are drawn for the NAMURBAN project. These are the Namibian-German centre for logistic, centre for open and life-long learning, centre for enterprise development, Namibian business innovation institute and the Namibia energy institute. There is also the Harold Pupkewitz Graduate School of Business. In December 2012, the Cabinet of the Republic of Namibia approved the long-standing request for the Polytechnic to transform into the Namibia University of Science and Technology. Hence, the institution is in a change process which will be finalized in 2015.

NAMURBAN – Urban Resource Efficiency in Developing Countries -pilot study of Walvis Bay, Namibia

SAMK and PON have commenced a research project titled NAMURBAN, which stands for Namibia Urban (Fig. 3). NAMURBAN widens the co-operation between SAMK and PON from education to research and development work. The research is aimed at developing a framework for urban resource efficiency utilization in developing countries using Namibia as a pilot country. NAMURBAN is part of Tekes and the Ministry for Foreign Affairs in Finland’s BEAM – Business with Impact -programme for innovations meeting the needs of developing countries and providing Finnish companies with new business opportunities in the growing markets of such countries. The innovations in question can involve technology, service, business or social innovations (Tekes, 2015). A very important part of the NAMURBAN research is the part funding from nine Finnish companies partly, and by implication also actively participating in the research.

Figure 3. NAMURBAN project application meeting at the Polytechnic of Namibia in February 2015. From left going clockwise: Bas Rijnen, Samuel John, Grafton Whyte, Zivayi Chiguvare, Angelica Bergmann and Minna Keinänen-Toivola. (Photo: Minna Keinänen-Toivola)

The specific solutions of NAMURBAN are based on the analysis of the current situation and needs for urban technology and systems in Namibia (Fig. 4 and 5). Namibia’s vision 2030 states that by 2030, Namibia will be a prosperous and industrialized country, developed by its human resources, enjoying peace, harmony and political stability. Namibia’s National Development plan (NDP4) is increased income equality, employment creation, and high and sustained economic growth. The economic priority areas are logistics, tourism, manufacturing and agriculture. This research will be the first to study and develop a sustainable technological concept on urban environments in developing counties using a pilot sites coastal city Walvis Bay in Namibia.

In Namibia, the urban development balance is very fragile as the population is growing at the rate of 2.5 % per year, and in some cities even 4 % per year. Namibia has a peculiar challenge, in terms of urban development due to informal settlements, extreme water scarcity, and dependency on imported energy combined with one of the world’s highly skewed income distribution situation. The social challenges are therefore unequal income distributions, huge unemployment of young people, and low education level, and lack of sufficient skilled people in most sector of the economy. There is an existing and growing population of under-educated young people, who enter the job-market without skills, resulting in the high unemployment rate of over 30%.

Figure 4. Etosha National Park in Northern Namibia is one of the few places in Namibia with several fresh groundwater ponds. (Photo: Minna Keinänen-Toivola)
Figure 5. In Namibia and many other African countries solar energy has huge potential, as a renewable energy source. (Photo: Minna Keinänen-Toivola)

Demand for urban solutions in Africa

In the next ten years, population in Africa is expected to grow by 25% and it is forecasted that 70% of the growing population will be living in slums mushrooming around the megacities. Global megatrends (urbanization, megacities, slumming, clean water, CO2 free energy production, digitalization and food production) are realities in Africa already. At the moment the ongoing infrastructure projects (housing, traffic, energy, water) corresponds to 378 billion USD markets in the sub-Saharan area and 1190 billion USD market in the whole continent. By the year 2020 the number of mobile connections is expected to grow near market saturation point and the number of internet connections will increase 60% from the 2010 level. Furthermore, the discretionary income will grow over 50% compared to present level, creating a 1.4 billion USD mega consumption market.

Big scale urbanization and hugely growing markets require extensive investments to infrastructure (including ICT- and mobile), water, energy, and food production processes also in the future. In several developing countries, lack of pure water and sanitation systems and self-sufficient energy production, are barriers for further development. For example, in Namibia 60% of the consumed energy is imported from outside the country.

Market growth happening in sub-Saharan Africa creates vast possibilities for the Finnish companies for long term business development and expansion (Fig. 6). Finland is a country with extreme conditions and long distances, and Finnish companies have strong knowhow and competence in those areas, which create largest challenges in Africa’s development and growth, namely affordable and energy efficient construction, energy production and water processes as well as ICT-solution development. Resource efficiency in urban development is the key for success for economic and social development while ensuring the minimization of the negative effects to the environment.

Figure 6. Namibia provides a short cut to business with impact in Sub-Saharan markets. (Photo: Minna Keinänen-Toivola)

Authors

Dr. Minna Keinänen-Toivola, Project Manager, Satakunta University of Applied Sciences, minna.keinanen-toivola@samk.fi

Dr. Samuel John, Associate Professor, Dean of School of Engineering, Polytechnic of Namibia, sjohn@polytechnic.edu.na

Dr. Anna Matros-Goreses, Director of the Project Services Centre, Polytechnic of Namibia, a.matros-goreses@polytechnic.edu.na

Captain Heikki Koivisto, Project Manager, Satakunta University of Applied Sciences, heikki.koivisto@samk.fi

Dr. Suvi Karirinne, Team leader, Satakunta University of Applied Sciences, suvi.karirinne@samk.fi

Keinänen-Toivola, M., Koivisto, H., Marva, M.-M. & Latva M. 2014. SAMK having co-operation on land and sea in Namibia. AMK-lehti // Journal of Finnish Universities of Applied Sciences, No 3 (2014). http://uasjournal.fi/index.php/uasj/article/view/1606/1530(available online 17.9.2015).

Tekes 2015. http://www.tekes.fi/en/programmes-and-services/tekes-programmes/beam–business-with-impact/ (available online 17.9.2015).

Multicultural competence in higher education and labor market – Improving foreign student’s guidance in practical placements

Problem: How to promote European student mobility for practical placements?

Majority of higher education (HE) students in the field of education, rehabilitation, social and health care do their exchange mobility in a practical setting. It is indicated that multicultural competence of the working life mentors and teachers is inadequate and the quality of foreign students’ guidance varies extensively. Traditionally internationalization has not been developed alongside with the other working life competences. This may lead to the challenges facing the quality of guidance in practical placements. (Edgecombe et al. 2013.)

However, the guidance skills of mentors play a major role in the success of the learning experience (Dale et al. 2013). Guidance given by mentors during practice has a significant effect on the integration of foreign students into local working life and community. This can lead to willingness to stay and work in the country of study after graduation. (Mattila et al. 2010; Pitkäjärvi et al. 2012). Furthermore, the development of the pedagogy in placements has not been linked to the curriculum development. Therefore, mutual trust and effective communication between the HE and working life institutions should be strengthened by bringing the teachers and mentors together to improve their multicultural competence. Being elementary parts of social capital, mutual trust and communication should be built in a structured manner between the parties.

One of the responses to the needs described is the EU funded project “SOULBUS – Building Social Capital by Improving Multicultural Competence in Higher Education and Labour Market”) 2014–2016 implemented in cooperation with five EU countries: Finland, Netherlands, Estonia, Slovenia and Croatia. Overall 13 partners participated in the Soulbus project. Six of them being HE institutions and the other six working life partners such as hospitals and NGOs. The third country partner is the School of Social Work, San José State University, USA. The consortium was put together initially by a coordinator who looked for higher education institutions which have a strong relationship with their labour market partners, and also need to improve multicultural skills of mentors and teachers. Another way of selecting suitable partners for the consortium was to ensure that a partner organization has a strong emphasis on internationalization, and has a strategic plan incorporating vision, mission and goals of how to increase a number of exchange students particularly in practical placements. Some partners had have cooperation with mutual projects and curriculum activities with each other’s but most of the partners were unknown to each other.

Project’s outcomes are divided into the three parts: 1) to improve teachers’ and mentors’ multicultural competence to increase the volume of placements available to foreign students and to harmonize the quality of placement. The objective is achieved by offering the target group possibility to attend the Soulbus E-Coach program which is designed and piloted in the project, 2) to improve attractiveness and accessibility of the practical placements for the foreign exchange and degree students as a part of the higher education institutions’ curricular activities, and 3) to support systematic, long-term collaboration between higher education institutions and working life partners.

Considering building social capital between the HE institutions and working life partners, two practices and main outcomes developed in the Soulbus project, are presented as follows:

PRACTICE 1: More experienced partner-countries share their expertise with less experienced ones

The Netherlands and Finland have been members of Erasmus programme for a long time and both countries run a number of English-taught degree programmes in the fields of education, rehabilitation, social and health care. Additionally, both countries have described the internationalization competence, and internationalization and practical training abroad has been part of the curricula for years. Slovenia, Estonia and Croatia have, on the other hand, only a few foreign exchange students annually and thus, not enough practical placements are available for the foreign students. However, they are strongly motivated to internationalize their curricula, set up English-taught degree programmes and most of all, offer practical placements with good quality of guidance. From the beginning of the project it was aimed that the less experienced partners learn from the more experienced ones when hosting foreign students and carrying out their guidance. This promotes transference and dissemination of knowledge and skills and enhances creativity and innovations between partner organizations. The consortium started with an analysis of the present situation of guidance and pedagogical practices of foreign students in each partner country. Each partner country conducted a focus group interview where data was collected from the students’, teachers’’ and mentors’ perspectives. As a result, a Case Study Repository, is now available for all the participants to be shared and learned from.

Secondly, as an experienced partner Saxion UAS in the Netherlands planned and piloted the Soulbus-e-Coach online programme to enhance multicultural competence. The programme will be beneficial for the practice placement mentors in guiding foreign students and support teachers when guiding incoming and outgoing students. An online programme it is profitable for all mentors and teachers working in the European HE Area.

PRACTICE 1: Strengthening trust and increasing mutual understanding between mentors and teachers

The Soulbus consortium expected that every HE institution and working life partner work mutually to improve their multicultural competence and guidance practices. The aim was that the partners shared experiences and expertise of multiculturalism and pedagogy. Multicultural approach means enhancing the quality of guidance and increasing the volume of placements. To achieve this goal, the partner pairs have had continuous co-operation from the beginning of the project e.g. by organizing the focus groups together. All the HE partners and their counterpart from the working life have participated in numerous face-to-face seminars during the project. Furthermore, HE institutions have continuously been in touch with their working life partner to ensure their active role and to consider their specific needs to develop trust and share the learning processes.

To strengthen trust and increasing mutual understanding in the guidance of foreign student, mentors and teachers of the Soulbus E-Coach program worked through two pilot phases.  This will help to implement the European Qualifications Framework for practical placements in order to enhance competence-based training in the education, rehabilitation and social & health care sectors. One task of the programme was to produce and pilot tailored actions in each partner country and to use peer-learning in sharing pilot experiences. The pilots aim at exploiting innovations and creative solutions which can be incorporated into the national curricular activities. Every partner pair planned and performed national actions concerning their specific needs of foreign student’s guidance in practical placement. National actions were peer-reviewed in order to share good practices, learn from each other and, above all, utilize counterpart’s experience and expertise in mutual challenges.

Lessons learned: Building social capital in international partnership

The Soulbus project is currently at the end and it is time to summarize the lessons learned:

  • It is evident that active collaboration between the mentors and teachers develops attitudes and practices. Based on our experience, one of the best ways to reduce prejudice is when professionals work together to promote genuine appreciation of diversity. During the collaboration the whole consortium has learned different working styles, pedagogical views and practices of practical training. This will result foreign students receiving better guidance and the increased volume of placements.
  • Practical methods for guidance such as ways to overcome language barriers, have been shared among partners. Participants have also exchanged experiences of useful tools, practices and methods in guidance. These can be implemented and disseminated within the universities and work places.
  • Close collaboration creates innovative ways to link curricular development to practical placements practices following the National Qualification Framework. As a result of the project, a cooperation agreement was made between two partner high education institutions. This means that students, teachers and other staff members have a possibility to take part in the exchange programmes of the institutions.
  • Working life partners are not so familiar with the Bologna Process and the aims of the European HE Area. This may cause challenges in the collaboration. To overcome these challenges, the project has encouraged open and constructive communication between partner pairs. This has turned out to be an important way to communicate views and working methods. One result of the project was that the working life partners from non-governmental organizations (NGO) clearly benefited from a close collaboration between each other’s, and now they are searching for possibilities of extending the cooperation in the field of guidance of foreign students.
  • Working together in Soulbus project has built knowledge, trust and willingness to co-operate with the proven consortium and new project initiatives in the future as well.

The Soulbus project has offered a fruitful arena for partners to develop their knowledge and skills on multicultural competence in relation to foreign students’ practical training. Overall, this cooperation has served as valuable first steps towards creating a strong learning community. The aim of the consortium is to continue collaboration between partners, to develop international mobility HE and related multicultural competence.

Authors

Hanna Hopia, Principal lecturer, PhD, JAMK University of Applied Sciences, hanna.hopia@jamk.fi

Johanna Tarvainen, International Relations Coordinator, M.Soc. Services, Lahti University of Applied Sciences, johanna.tarvainen@lamk.fi

Tuula Hyppönen, Senior lecturer, MSSc., Lahti University of Applied Sciences, tuula.hypponen@lamk.fi

Sanna Sihvonen, Principal lecturer, PhD, JAMK University of Applied Sciences, sanna.sihvonen@jamk.fi

Dale, B., Leland, A. & Dale, J. G. 2013. What factors facilitate good learning experiences in clinical studies in nursing: Bachelor students’ perceptions. International Scholarly Research Notices, volume 2013 (2013), Article ID 628679. doi: http://dx.doi.org/10.1155/2013/628679

Edgecombe, K., Jennings, M. & Bowden, M. 2013. International nursing students and what impacts their clinical learning: literature review. Nurse Education Today, 33(2), 138–142. doi: 10.1016/j.nedt.2012.07.015.

Mattila, L-R., Pitkäjärvi, M. & Eriksson, E. 2010. International student nurses’ experiences of clinical practice in the Finnish health care system. Nurse Education in Practice 3, 153–157. doi: 10.1016/j.nepr.2009.05.009.

Pitkäjärvi, M., Eriksson, E., Kekki, P. & Pitkälä, K. 2012. Culturally diverse nursing students in Finland: Some experiences. International Journal of Nursing Education Scholarship 1, 1–16. doi: 10.1515/1548-923X.2356.

Soulbus project’s website. http://www.jamk.fi/en/Research-and-Development/RDI-Projects/Soulbus/Etusivu/ (23.8.2015).

Finnish-Chinese cooperation development – International cooperation development project

Introduction

Laurea UAS began a two-year CIMO project in January 2015. The purpose of the project is to improve strategic partnership activities and, by means of an international development project, the cooperation between universities in Finland and China.

Increasing cooperation activities in the global market environment not only benefits organisations that provide higher education but also aims at sharing knowledge and education in a more active manner. The goal is to improve cooperation between Finnish and Chinese companies and organisations in the future and to eliminate barriers that prevent international cooperation and partnerships between micro, small and medium-sized enterprises.

The project time line is divided into four parts over a two-year period. In Finland, Laurea’s Uusimaa units P2P in Hyvinkää and Business Lab in Lohja serve as the coordinating bodies. Thus, they are responsible for project funding and matters related to operational planning. In accordance with the partnership activities, Häme University of Applied Sciences (HAMK) is the project partner for cooperation schools in Finland and China.

The participation of project partner institutions operating in China – Xiamen University Software School, Jiangxi Science and Technology Normal University and Beijing Technology and Business University – adds an international dimension to the project. There has not been similar cooperation between the Finnish and Chinese schools before this project. Thus we are hoping to accomplish lasting relationships between the schools and make it easier for companies to cooperate.

The universities operating in China and universities of applied sciences in Finland each have their own contact with which project parts are implemented and divided into ”action points” for each period. Business Lab and P2P are in contact with the international coordinator responsible for Xiamen University Software School and with student, working together on actions that are specified for each period of the project and maintaining contact in weekly virtual meetings. HAMK is a project partner with Jiangxi Science and Technology Normal University and Beijing Technology and Business University, which operate in China. This paper concentrates in the cooperation between Laurea UAS and Xiamen University Software School.

Partnership activities in this project culminate in regional, inter-organisational and international differences between the educational lines and students. Thus, the students, organisations and the actual project all benefit from international cooperation and the viewpoints of experts and students from several different fields. Partnership activities and international cooperation makes it possible to utilise elements from China and Finland and their own unique market characteristics in project implementation and planning.

The beginning of the project

For Laurea, the first phase in the project, in January 2015 involved creating a foundation and strategy process for the different phases of the project. During this phase, Finnish students would travel to China and present the project targets and a description of the Finnish market situation. However, the most important aim of the trip was to establish a strong foundation for the strategy process. At the same time, the practical arrangements concerning communication and measures were agreed. The first major part of the project was then to build the cooperation process and develop the communication between students and faculty in these higher education institutions.

The P2P project team began its part of the project by creating a comprehensive analysis of the Finnish market. The purpose was to survey how factors affecting the market environment impact on market functioning, and to provide the project team operating in China with information about the operation and current state of the Finnish market.

The Business Lab project team started to develop a module that would ease international cooperation between Finnish and Chinese micro, small and medium-sized enterprises in the future. This team began its work by collecting background information on the problems encountered by Finnish small and micro enterprises when cooperating with Chinese companies and organisations. The background research was completed in the form of benchmarking and qualitative interviews.

The background research made it possible to identify the biggest problem areas with regard to launching international cooperation. Many small companies cannot hire a consultant to handle or assist with starting international cooperation or trade relations. There is demand for products ordered from China, but the challenges to establishing trade relations can be huge for small and medium-sized or micro enterprises. The second challenge to launching cooperation between Chinese and Finnish companies is language and differences in virtual communications channels.

Trip to Xiamen, China

In March 2015, a project team of students and teachers from Laurea made a visit to Xiamen in China. During this trip, we learned more about our cooperation institute Xiamen University Software School and local culture. At Xiamen University, we met a group of Chinese students who will be involved in the project for the next two years. The P2P project team presented its analysis and showed the Chinese students how to produce a similar analysis for China. The analysis lays a foundation for the project by increasing understanding of the other culture and thus facilitating cooperation. The Business Lab project team presented a raw version of a module that it developed. At this stage of the project, we were aware of the challenges on the Finnish side, and during the trip we addressed the challenges that Chinese companies encounter when working with Finnish companies. The aim was to survey the challenges that Chinese companies face when initiating cooperation, and to find solutions to the challenges that Finnish companies have encountered.

Figure 1. Visit to Xiamen University Software School in March 2015 (Laurea’s students and staff together with Xiamen University students and staff)

After returning to Finland, the teams continued to work on their own, meeting weekly in virtual format. The weekly meetings ensured that everyone moved in the same direction in terms of project implementation.

Lessons learned in this project

Working on an international project differs from project work with a Finnish team. In Finland, we are accustomed to a disciplined work style and are relatively reserved in terms of body language. The Chinese body language, customs and etiquette are very different than that of Finns. Another challenge was how to communicate and hold project meetings when the project team is separated by a few time zones and no one is operating in their native language.

In addition, cultural differences and technology factors have an impact on project work. For example, women in China have a very different position in the university world than their counterparts in Finland. Behavioural etiquette in lectures and meetings also differs significantly from prevailing practices in western countries. Community spirit in China is on a completely different level than in, for example, in Finland. People in China almost always consider their own job or educational institute to be the best in the field, which means that anyone seeking neutral feedback or a recommendation should begin by interviewing people from outside the organisation.

Image and reputation have great importance in China. This affects negotiations and brainstorming sessions held with the Chinese. During the spring, we learned that critical arguments or development proposals should be presented in a roundabout manner as questions rather than direct comments. This avoids situations in which a Chinese student is embarrassed by being the target of ”criticism”. The opportunity to work in an international team also provided valuable knowledge for the world of work. If we get the chance to work in a multicultural team later in our careers, we will be better prepared to handle the potential challenges.

Project work cannot be compared to traditional campus studies, because the learning that occurs in projects is completely different from lecture-style learning. The experiences are much more beneficial than theoretical studies. Project work has become more prevalent at workplaces, which makes participation in such a large project very useful. Studying in projects has developed our skills in social interaction, the English language and project work. Applying knowledge in practice and implementing a project brings a practical aspect to learning and teaches people how to deal with problems and situations that do not come up in lectures.

The future

This article depicts only the first part of the project that set the foundation for the future actions. During this project the students in Finnish project team will change but Chinese team stays the same for the whole two-year project. This change in personnel has a lot to do with the formation of the studies in both countries. Finnish students use project management system to manage the project and share the documents. The teachers for both Hyvinkää and Lohja students stay the same for the whole project. The first teams planned the process and now new students are taking those into action.

The goal for the second part of the project is to take these proposed plans to action. We are now contacting interested businesses in both countries and building the contacts for them. The idea is that by the coming spring, we would have the first actual contacts for the international projects. It is also in the plans that in the spring 2016 the students and faculty from Xiamen University Software School will come to Finland to meet the new Finnish students and also to get acquainted with Finnish culture and businesses connected with the project.

Authors

Janika Kyttä, Coordinator, M.Ed., Laurea University of Applied Sciences, janika.kytta@laurea.fi

Daniela Frisk, Bachelor Student, Business & Administration, Laurea University of Applied Sciences, daniela.frisk@student.laurea.fi

Jenna Kuusimäki, Bachelor Student, Business & Administration, Laurea University of Applied Sciences, jenna.kuusimaki@student.laurea.fi

Networking to Bridge the European Regional Innovation Systems – The Case of METNET Knowledge-Based Innovation Network

Globalised Market Trends and Regional Innovation System

Current trends in the globalised markets of the twenty-first century include increased interdependency and inter-organisational networking between organisations from different societies. A number of researchers who are involved in the field of innovation clusters and networks have explored positive outcomes that arise from the sustainable networking of actors with complementary resources and competencies (e.g. Porter, 1998, Asheim & Isaksen, 2000; Ferreira et al., 2012).

Following these trends, non-profit sector organisations in the fields of education and academic research have also become engaged in a variety of academic partnerships, exchange programmes and industry cooperation projects.

At the heart of these developments, the completion of the European Research Area (ERA) by 2014 was at the top of the political and legislative agenda of the European Union (EU), as it would be an area of free movement and exchange of research, scientific knowledge and technology (Chou, 2014).
Regional Innovation Systems (RIS) have been raised to the position of being the most critical tools for enhancing research and innovation capacities throughout Europe and ensuring their optimal use. Lundvall (1985) initiated the term of Innovation System (IS). A few years later, the idea of the Regional Innovation System (RIS) was introduced (Cooke, 1992; Isaksen, 2001; Iammarino, 2005). There are different approaches used by scholars to define RIS. According to Cooke (1992), the concept of RIS is the prelude to an extended discussion on the importance of financial capacity, institutionalised learning and productive culture to systemic innovation.

The complete regional innovation system consists of (1) firms representing a region’s main industrial clusters, including their support industries, (2) ‘supporting’ knowledge organisations, and (3) the active interaction between these actors. Thus, it involves cooperation in innovation activities between firms and knowledge creating and diffusing organisations, such as universities, colleges, R&D institutes, business associations etc. (Isaksen, 2001) Some researchers consider RIS as an interactive, dynamic structure made up of partners in the regional production (Lambooy, 2002) or even as a kind of complex adaptive system (Cooke, 2013).

Table 1. A hierarchy of three related concepts (Isaksen, 2001)

Concepts Definitions and differences
Regional cluster A concentration of ‘independent’ firms within the same or adjacent industrial sectors in a small geographical area
Regional innovation network Increasingly organised cooperation (agreements) between firms, stimulated by trust, norms and conventions
Regional innovation system Cooperation between firms and different organisations for knowledge development and diffusion
Learning regions Increasingly organised cooperation with a broader set of civil organisations and public authorities that are embedded in social and regional structures

Isaksen (2001) emphasises that the change from a cluster to an innovation system requires strengthening the region’s institutional infrastructure through enlarging the involvement of knowledge organisations (both regional and national) in innovation cooperation. Organisations cooperate closely on an institutional level with the aim to develop and implement regional innovation strategies (Boekema et al., 2000) in order to develop the local economy.

The case of the METNET knowledge-based innovation network

Recognising the strength and power of networks in creating regional innovation system and fostering economic growth, the knowledge-based innovation network (METNET) was established on the basis of the regional cluster InnoSteel, which was founded by the Häme University of Applied Sciences (HAMK) in cooperation with Rautaruukki Oyj (currently SSAB Ab). Establishing the METNET knowledge-based innovation network was a first step towards building a regional innovation system (RIS) in the Häme region.

The aims of the METNET network were:

  1. to consolidate the expertise and efforts of the regional steel construction and technology industries in research and development, and
  2. to share knowledge and technology services as well as new production-related solutions and operating models among the industry players.

Recognising the strength of international cooperation networks in contributing to regional innovation systems, the METNET knowledge-based network was formally founded by signing an agreement between eight foundation members in Berlin on 2 November 2006.

The METNET knowledge-based network is based on voluntary cooperation and equality of rights for its members. The purpose of the network is to bring together European educational and R&D organisations engaged in research and development in the steel construction and technology industry to support their cooperation.

The specific objectives of the METNET knowledge-based network are as follows:

  • to build and maintain a large scale international innovation environment for the network members and their regions,
  • to promote the exchange of information and best practices through the network to increase the know-how of companies and organisations operating in the European steel construction and technology industry,
  • to support innovative processes aimed at developing new products, services and business processes by sharing capabilities, expertise and resources among network members,
  • to prepare and launch joint international projects of common interest financed by companies, European Union, World Bank etc.,
  • to hold international seminars, workshops, training programmes, and consultation and to seek funding for these activities.

Currently, the METNET network has over 40 members from 17 countries all over Europe including non-member states of the European Union such as Russia, Ukraine, Belarus and Turkey. These members are universities, higher education, as well as research institutions and enterprises who represent their regional innovation networks. Each regional innovation network has its own priorities and strengths (see Figure 1).

Figure 1. METNET knowledge-based innovation network.

HAMK has been the leading member of the METNET network acting as the main coordinator of most activities for the entire period since network’s foundation. As a leader, HAMK has been responsible for organising annual conferences, workshops and other forms of cooperation within the network. The METNET annual conferences and workshops have taken place in different countries and been organised in cooperation with the regional network members. The Tenth METNET International Conference will be hosted by the Budapest University of Technology and Economics (BME) in Budapest in October 2015.

Network members fund their own participation in METNET activities themselves through their own financing arrangements and/or projects. Among the most active Finnish sponsors are the City of Hämeenlinna, Rautaruukki Oyj (currently SSAB Ab), HAMK and other university members. In the case of METNET international events, the regional sponsors have been local businesses, universities and city organisations.

Planning, preparing and managing joint international projects are the most important and most demanding activities of the METNET network. The network members have prepared and submitted several project applications for the EU funding. There is an international project, named Ruoste (financed by the Research Fund of Coal and Steel RFCS) currently running. Currently, another project in the same technical area is under preparation. Additionally, METNET members have participated in several Finnish national projects managed by HAMK.

Conclusions

The METNET network has significant implications for the development potential, research and innovation capacities of the Häme regional innovation system (RIS) and wider communities of Europe represented by the network members. METNET provides an international innovation environment for its members and the possibility to expand their regional innovation networks internationally.

International networking facilitates learning that promotes innovation. Through the channels of the METNET network, network members are able to use more of the information available in their research and development work. Importantly, enterprises are able to acquire new knowledge, new development and business opportunities and access to resources outside their regions.
Interpersonal relationships are of particular importance in the exchange of information between the network members. The achieved long-term trustful relationships stimulate interactive learning and inspire joint development work. In turn, joint projects developed by the members of the network maintain the METNET cooperation.

Finally, the cumulative effects of utilising the possibilities of an international cooperation network, instead of the regional innovation network only, will produce significant increases in the economic value added of enterprises. (Tenhunen, 2007)

Authors

Marina Weck, Development Manager, M.Sc. (Eng.), MBA, Häme University of Applied Sciences, marina.weck@hamk.fi

Lauri Tenhunen, Dr. of Science, Adjunct Professor, Häme University of Applied Sciences, lauri.tenhunen@hamk.fi

Asheim, B., & Isaksen, A. 2000. Localised knowledge, interactive learning and innovation: between regional networks and global corporations. In E. Vatne, & M. Taylor (Eds.), The Networked Firm in a Global World. Small Firms in New Environments (pp.163-198). Ashgate: Aldershot.

Boekema,F., Morgan, K., Bakkers, S. & Rutten, R. 2000. Introduction to Learning Regions: A New Issue for Analysis? In F. Boekema, K. Morgan, S. Bakkers, & R. Rutten (Eds.), Knowledge, Innovation and Economic Growth. The Theory and Practice of Learning Regions. Cheltenham, UK: Edward Elgar.

Chou, M.H. 2014. The evolution of the European research area as an idea in European integration. In Building the knowledge economy in Europe: New constellations in European research and higher education governance (pp. 27-50)Cheltenham, UK: Edward Elgar.

Cooke, P. 1992. Regional innovation systems: competitive regulation in the new Europe. Geoforum, 23(3), 365-382.

Cooke P. 2013. Complex adaptive innovation systems: Relatedness and transversality in the evolving region. New York, NY: Routledge.

Ferreira, J., Garrido Azevedo, S., & Raposo, M.L. 2012. Specialization of regional clusters and innovative behavior: A case study. Competitiveness Review: An International Business Journal, 22(2), 147-169.

Iammarino, S. 2005. An evolutionary integrated view of regional systems of innovation: concepts, measures and historical perspectives. European Planning Studies, 13, 497-519.

Isaksen, A. 2001. Building regional innovation systems: is endogenous industrial development possible in the global economy? Canadian Journal of Regional Science, 24(1), 101-120.

Lambooy. 2002. Knowledge and urban economic development: An evolutionary perspective. Urban Studies, 39 (5–6), 1019-1035.

Lundvall, B.Å. 1985. Product innovation and user-producer interaction. Aalborg: Aalborg University Press.

Porter, M. 1998. Clusters and the new economics of competition. Harvard Business Review. November-December, 77-90.

Tenhunen, L. 2007. How international collaboration benefits companies – Evaluation of the scale effects of an expanding innovation environment. Cases InnoSteel and Metnet. In T. Similä-Lehtinen (Ed.), InnoSteel – True Stories Made Out of Steel. HAMK Publications, 10.

CARPE – The European strategic network in higher education

Introduction

The agreement between the Finnish Ministry of Education and Culture and the higher education institutions for the period 2013–2016 contains a section of internationalisation to ensure high quality. According to the agreement, higher education institutions should create international strategic partnerships to strengthen their focal areas. In addition, the joint supply of education including joint and double degrees and the collaboration in research and development are essential elements in international collaboration.

The creation of the strategic network

Higher education institutions typically have a large number of international agreements, which create insufficient collaboration and unnecessary bureaucracy among partners. To avoid these difficulties, HU University of Applied Sciences Utrecht searched the best partner and found Turku University of Applied Sciences in 2008. The top management of these institutions prepared the plans to create the strategic network, defined the required features of the potential higher education institutions and began to search suitable partners for the network.

The partnership criteria included that the institutions should be universities of applied sciences, which have applied research and development that serve professional education and support regional development. The institutions should have similar fields of education to enable student and staff exchange, joint educational programmes and collaboration in research and development. The promotion of innovations also had an important role in emphasising the external impact of the institutions.

International trade was an important motivation for the geographical coverage of the network. Europe is an important market for the export companies of the countries where the institutions of the strategic network are located. For example, the share of the export of the Finnish gross domestic product is nearly 40% and the share of Europe of the export is about 55%. The universities of applied sciences want to support international trade and other international activities. Another motivation for the European partnership was the funding from European Union for student and staff exchange and research and development projects. Based on these factors, the strategic network supports the European economic and social cohesion in the common market.

The strategic network provides a trustworthy learning environment for students who want to strengthen their international competences (Kettunen, 2015a). Trust was considered an important factor in the strategic network because it lowers the unnecessary transaction costs (Kettunen, 2015b). It was agreed in the first discussions that the network should not be too large to support trustworthy collaboration and create benefits for the members of the network. Trust is important when the members prepare the bids of research and development projects, carry out projects and disseminate results. Institutional trust was promoted by the general agreement between members. The formal association was established according to the Dutch legislation.

The European strategic network

The general agreement of CARPE was signed by four European universities of applied sciences at the first CARPE Conference in November 2011. Manchester Metropolitan University joined the network next year, soon after the Conference. The CARPE network includes the following members:

  • HU University of Applied Sciences Utrecht
  • Turku University of Applied Sciences
  • Polytechnic University of Valencia
  • Hamburg University of Applied Sciences
  • Manchester Metropolitan University.

CARPE is not a closed network restricted only to activities between members. It is not reasonable to limit the collaboration between the predetermined partners, because the development needs of customers may require partners outside the network. Therefore the network welcomes other partners for research and development projects whenever it is reasonable for the aims of the projects. Similarly, the member institutions of CARPE have student and staff exchange with other institutions outside the strategic network whenever it is considered valuable.

Figure 1 describes the geographical coverage of the CARPE network on the European map. The network has spread over Western Europe and it is biased in this respect. There are plans to extend the coverage to Eastern Europe. The Steering Committee of CARPE accepted the University of Debrecen as an associate member in November 2014 and it has a good possibility to become a full member if it can maintain the high activity level in the network.

Figure 1. The geographical coverage of the CARPE network.

The governance of the network

The governance of the CARPE network is stipulated in the CARPE Statutes so that there are full members and associate members. The first five institutions are full members. The new members can be considered for associate members if they have enough activities including staff and student exchange and research and development projects. If the activity level remains high or increases, the associate members can be considered for full members. The convergence criteria have been planned to avoid unnecessary bureaucracy and maintain the high level of trust between the partners.

Figure 2 describes the Steering Committee of CARPE in 2014. It is the highest decision making body of the network. It is represented by the heads of the institutions and supported by the support group which prepares the agenda of the meetings. The steering committee meets twice a year. The spring meeting is held in Brussels and autumn meeting in one of the member institutions. The Steering Committee evaluates the progress made and takes new steps for improvement of activities. It has also set various groups to prepare further development.

Figure 2. The Steering Committee meeting of CARPE in Brussels in April 2014. From left Dr Jacqueline Otten, Dr Juha Kettunen, Mr Ralf Behrens, Ms Geri Bonhof, Dr Sharon Handley, Ms Kirsti Virtanen, Dr Juan-Miguel Martinez Rubio, Dr Christopher Fox and Ms Marlies Ngouateu-Bussemaker.

Objectives and results of the network

The objectives of the CARPE network were aligned with the motivation to establish the network. Higher education institutions support the economic and social development in Europe. The objectives of the network are the following:

  • Exchange and collaboration in European research programmes
  • Development of joint study programmes
  • Exchange of students and staff
  • Establishment of a strong European reputation.

The CARPE network has increased the activity of the partner institutions in the European research programmes. The web site of the CARPE network (www.carpenetwork.org) includes a large number of research and educational projects. The general principle is that the CARPE partners first contact the other CARPE partners when they prepare new project bids. That is not always possible, because the workloads of the teachers and other staff at the partner institutions are full. Then other partners outside CARPE can be sought for the projects.

The development of joint study programmes has taken its first steps. The objectives of the degree programmes at the home and host institutions have to be evaluated before the agreement of joint degrees. Additional challenges are the pedagogical regulations and structures of education, which are different in the countries of CARPE partners. Networking emphasises the need of the flexible structures of curricula.

The exchange of students and staff has been active. The Turku University of Applied Sciences arranged the third biennale CARPE Conference in Turku in May 2015. The theme of the conference was Towards Successful European Societies: The Social and Economic Significance of Universities of Applied Sciences. Altogether 225 members from the partner institutions participated in the conference.

CARPE has achieved the strong European reputation, because it is the first strategic network of its kind among the universities of applied sciences. The activities and results of CARPE network have been presented in international conferences. The reputation has reached Brussels, because CARPE Steering Committee has its spring meeting is in Brussels, where its meets the experts of European Commission.

CARPE has connected education and research and provided services to small and medium-sized enterprises and other organisations. The strategic network has promoted economic and social progress through the strengthening of economic and social cohesion of Europe. The institutions of the network strengthen the capabilities that are needed in the European common market.

Author

Juha Kettunen, Chancellor, DSc(Econ), PhD, DSc(Tech), Turku University of Applied Sciences, juha.kettunen@turkuamk.fi

Kettunen, J. 2015a. Learning and teaching in the European strategic network, The Online Journal of Quality in Higher Education, 2(2), 57-64. http://www.tojqih.net/pdf/v02i02/v02i02-06.pdf.

Kettunen, J. 2015b. The strategic network of higher education institutions, Business Education & Accreditation, 7(1), 87-95. http://www.theibfr.com/beasample.htm.

Training of Trainers -project in Nepal

Introduction

The Ministry of Education (MoE) in Nepal has taken the initiative to improve existing services by introducing the School Sector Reform Programme (SSRP) for the years 2009–2015 in response to educational development challenges of the country. Finland is committed to support Nepal within the SSRP as one of the Finland’s long-term partner countries in development cooperation.

The aim of the SSRP is to improve the quality and relevance of education. The Training of Trainers (ToT) project started in spring 2013 as a two-year project coordinated by JAMK University of Applied Sciences and HAMK University of Applied Sciences working as a partner. Although the upgrading programme is a long-term process, this article describes one part of it, the ToT project. Firstly, the goals of the project are presented shortly. Secondly, the outcomes of the project are described based on the feedback of the participating teacher educators. At the end we assess the development cooperation between the higher education institutes.

The objectives of the ToT project

The goals of the project were closely linked with national ongoing reforms. The developmental objective of the project was to support Tribhuvan University in the implementation of the School Sector Reform Plan of 2009–2015 thus improving the quality of education. Taking into account the national political, economic and geographical facts, the educational reform has to be implemented in new ways.

Thus the purpose of the ToT project was to support Tribhuvan University in the implementation of the Teacher Qualification Upgrading programme by training 75 teacher trainers and ICT experts from different campuses of Tribhuvan University in open and distance learning methodology.

Table 1. The objectives of the ToT project.

Development Objective

Indicators

Effective implementation of the national School Sector Reform Plan 20092015 (SSRP) leading to equality and education for all
  • Through new open and distance learning training models (ODL), increased accessibility to higher education for learners from remote and poor regions of Nepal (incl. women and minorities)
  • Teacher Trainers of TU-FoE and Regional Campuses have adopted new Open and Distance Learning (ODL) methods.
  • TU-FoE and Regional Campuses administrators are oriented towards effective implementation and management of ODL-based Bachelor and Master programs.

Project Purpose

Increased competence of Tribhuvan University – Faculty of Education (TU-FoE) to implement the Teacher Qualification Upgrading Program for 13,000 working teachers across Nepal

The framework for the project was divided into three themes:

  • ICT and Open and Distance Learning (ODL) as a training model and pedagogical approach
  • Development work, evaluation
  • Pedagogy, adult learning and teacher`s profession.

Outcomes of the ToT project

Major organisational changes simultaneously provide the possibility for a new way of thinking. They may act like cornerstones, which help workers to look to the future (Kajamaa 2015). Heikkilä & Seppänen (2015) speak of transformative agency, where the agency is regarded as the subject`s capacity to take purposeful actions to change their work.

At the end phase of the ToT project feedback was gathered from the participants on two levels: quantitative and qualitative data using an online questionnaire and collaborative method (Learning café). The online questionnaire was answered by 56 teacher trainers from all six campuses of Tribhuvan University representing different subjects. The teacher trainers were well qualified: their teaching experience ranged from four up to more than 20 years.
The teacher trainers expressed the changes in their work during the ToT project:

  • Increased ICT skills
  • Pedagogical methods (student-centeredness, varied increased distance teaching methods, applying new pedagogical tools)
  • Tutoring ways (student-centeredness, new ways of communication)
  • Adopting developing work approach; systematic planning.

The teacher trainers had to evaluate their upgrading programmes on the campuses on a scale of 1 to 4 (figure 1).

Figure 1. The rating of the 56 teacher trainers in the online questionnaire concerning the upgrading programme of the campuses.

The biggest changes seemed to be in the formulation of learning assignments, the pedagogical grounds for the new ODL model, the shift in the implementation of assessment and the importance of face-to-face teaching. The three most important personal achievements of the teacher trainers were the new, innovative pedagogical methodology combined with increased ICT-skills and a possibility for professional growth.

The three key challenges in the future work seemed to be the technological problems (e.g. learning environment, ICT hub, Moodle platform, E-library, lacking the ICT skills of participating teachers, electricity supply), motivational factors (e.g. the need to increase the number of participants, enrollment, awareness raising and motivation, need for smaller fees) and a clear status for the ODL programme on the campuses.

The collaborative feedback method (Learning café) produced many overlapping comments. Therefore the feedback was divided into three themes: competence development, open and distance learning development and contextual changes.

Competence development 

Competence development was regarded as very personal. However, the project seemed to increase empowerment and awareness as a teacher. The respondents referred to “an alternative approach in teaching”, which was new for them. The dialogue increased the participants’ possibilities to adopt new knowledge and build networks. The self-evaluation technique enhanced new learning, like systematic planning, too.

Open and distance learning development

According to teacher educators, development in ODL has been twofold: the development of the whole education model, from campus-based education to open learning environments on the whole university level and the development of ICT facilities, equipment and the skills. The ToT project was an updating process for the new era of education. Although the improvement of ICT skills was appreciated in the project, the teacher trainers stressed the combination of ICT technology with pedagogy.

Cooperation and contextual changes

At university level, all six campuses had started to work together organising intra-university seminars. The coordination of the collaboration has been one important factor. At the end of the project, the teacher educators also emphasised that the ODL mode was a pathway towards a new university model, the Open University. The university used to be centralised in its activities, but the ODL development has promoted a decentralised model, which empowers the campuses.

Reflection on the outcomes of the project

The social context is a foundation for every project. Global, cultural and political situations had a strong effect on the project. On one hand the feedback produced a lot of information on the reality of the campuses: the impact of political and the economic situation, the administrative policy of the university and many other factors that are out of reach of the teacher trainers. However, on the other hand they expressed enthusiasm and great willingness to implement a new, ODL-based pedagogical model.

Generally, in a situation where work changes, transformative agency (the capacity of the subjects to take purposeful actions) in their work activity differs greatly (Heikkilä & Seppänen 2015). Transformative agency manifests itself in different work orientations.

It is relevant to analyse what kind of pedagogical approaches during the ToT programme seemed to enhance transformative agency in the teacher trainers` work. The feedback showed that a huge amount of positive feedback emerged. The teacher trainers seemed to have taken many purposeful, goal-oriented actions. Obstacles that were interpreted as insurmountable at the beginning of the project were regarded as merely challenging at the end and no clear resistance to the development was visible. There was a lot of envisioning of the future: great hope that challenges in the development of the ODL models would be tackled on the campuses through collaboration.
To enhance the transformative agency of the teacher trainers, they need to have a feeling of mutual understanding. The cultural sensitivity approach was set as one of the project`s goals. For the Finnish team the project offered a huge possibility to reflect and evaluate own working methods. For this purpose the participants were asked about the “critical incidents”, which are grouped here in seven themes:

  • Cultural relevance: some teacher trainers seemed to find a gap between the reality and the practices implemented by the Finnish team. Linguistic barriers existed to some extent but also differences between pedagogical methodologies.
  • Social context: political instability, economic situation, infrastructure and geographical challenges.
  • Factors related to the conditions of the working teachers (upgrading programme participants).
  • Globalisation – “To apply global knowledge on a local level”
  • New learning possibility for all
  • Networking, co-operation
  • Professional development.

Ideas for the future ODL-development

Cooperation ideas for future are based on the outcomes of the Tot project:

  • The development of inter-campuses networking using benchmarking and sharing best practices.
  • The development of the ICT infrastructure further: More ICT facilities, computers, software and sufficiently internet connections, centralised and decentralised ICT services.
  • Different kind of virtual environments as a toolbox for learning.
  • The continuation of ICT skills and ODL-based pedagogical training and the development of Self Learning Materials.
  • The updating of strategic plans including awareness of common goals and development priorities.
  • The main campus of Tribhuvan University as a leading role in organising the development work.
  • Increasing the number of campuses and specialisation subjects to the ODL programme.
  • In order to sustain this programme, the government of Nepal should give special emphasis to it as to the strategies made by SSRP (2009–15).

The original plan was to complete the ToT Nepal project by the end of July 2015, but a massive earthquake hit Nepal on 25 April 2015. This was noted as a risk in the Logical Framework Matrix of the ToT project. Therefore an extension of the project until the end of 2015 was applied in order to fulfill all project activities.

Authors

Maija Hirvonen, Principal lecturer, PhD, JAMK University of Applied Sciences, maija.hirvonen@jamk.fi

Tuovi Leppänen, Senior lecturer, M.Soc.Sc, JAMK University of Applied Sciences, tuovi.leppanen@jamk.fi

Shyam Krishna Maharian, Professor, PhD, Tribhuvan University, shyam.mhr@gmail.com

Tauno Tertsunen, Senior lecturer, M.Ed, Häme University of Applied Sciences, tauno.tertsunen@hamk.fi

Higher Education Institutions Institutional Cooperation Instrument. Centre for International mobility (CIMO). Accessed 8.6.2015.
http://www.cimo.fi/instancedata/prime_product_julkaisu/cimo/embeds/cimowwwstructure/31261_HEI_ICI_esite.pdf.

Heikkilä, H. & Seppänen, L. 2015. Examining Developmental Dialogue: the Emergence of Transformative Agency. Outlines – Critical practice Studies 15, 2, 5–29. Accessed June 8. http://www.outlines.dk.

Kajamaa, H. 2015. Collaborative work development as a resource for innovation and quality improvement in health care: an example from a hospital surgery. In S. Gurtner & K. Sovez (Eds.) 2015. Challenges and Opportunities in Health Care Management. Accessed June 8. http://link.springer.com/book/10.1007%2F978-3-319-12178-9.

School Sector Reform Plan 2009–2015. Preparing for Effective Implementation of School Sector Reform Plan 2009–2015. Teacher Development Policy Guideline. Ministry of Education, National Center for Education Development. Government of Nepal.

Internationalisation Opportunities for Non-teaching Staff – Case Study: Metropolia Staff Week

Connecting 200 professionals

Every summer a group of 30 colleagues from abroad come to Helsinki Metropolia UAS to join a so-called “International Non-Teaching Staff Training Week”. This “Staff Week” (for short) is an intensive five-day training programme designed for administrative staff from partner institutions from all over the world. The programme was launched in June 2010, building on the strategy and the values of Metropolia: high quality, community spirit, transparency and expertise. The purpose of the Staff Week is to network and share experiences and best practices regarding one’s own work among the international colleagues and the hosts at Metropolia.

The annual Staff Week is a joint effort of the administration of Metropolia, and it brings together different service units. The hosting units vary from year to year, but there are approximately 30 people involved in the organisation of each Week. In June 2015, the programme was prepared with the administrative units in communication and marketing, IT, HR, strategy, alumni relations and student affairs, with the international office in charge of the general preparations. When counting all of the participants and Metropolia hosts, the five Weeks hosted so far have connected over 200 professionals from a hundred higher education institutions (in 28 different countries on four continents), making an important impact on the internationalisation of the administrative staff.

Programme structure

Metropolia invites international participants with several administrative backgrounds to join each Staff Week. The whole group is together for three days, attending lectures and workshops relevant to all types of administrative participants, and for two days the group is divided into parallel, unit-specific modules with their Metropolia counterparts. The common programme has three main components: a general introduction to Metropolia and its support services, strategically highlighting the strengths and special features of the host institution. Furthermore, the programme includes an introduction to Helsinki and the Finnish culture to help the visitors adjust to the local surroundings and to get an idea of the Finnish values and way of living. The introductory parts have been well received, and contribute to the image of the institution and the host city as an exchange destination. Each Metropolia Staff Week carries an overall theme, which guides the selection of topics, presenters and case studies included in the common programme. To conclude the Week, a guest speaker is invited to address the overall theme and to challenge the participants to reflect on the topic.

The core of the programme, however, is the two unit-specific days, where the participants benchmark each other and one of the service units of Metropolia administration. The participants in the same administrative function gather in a smaller group to share and compare their everyday work: e.g. the challenges they face in their job and the different approaches and solutions they’ve used to tackle those challenges. These customized workshops provide the opportunity to gain field-specific knowledge of multiple higher education institutions’ everyday practices that are not usually visible on the public forums.

Feedback

Discussions with the international colleagues on the trends of the field are regarded as a unique opportunity by the Metropolia hosts, and therefore as highly motivating. Gaining perspective and new approaches to common problems are mentioned as one of the benefits of the discussions. Equally important for the hosts is to gain a sense of affirmation that they are on the right track with developing their functions, as the guests find many of their current practices interesting. The encouragement gained through the hosting experience has increased the motivation for internationalisation, and the majority of the Metropolia hosts have shown interest in also going out on a staff exchange.

Meeting partners face-to-face can strengthen ties and intensify current cooperation. In some cases the discussion started on a Staff Week has generated an additional visit, in order to benchmark some practices or functionalities in further detail. Although the immediate benefits of hosting a Staff Week are often harder to measure, the network created on the Week serves as a foundation for further development projects.

Both the international participants and the Metropolia hosts have provided encouraging feedback about the training programme:

A participant in 2014: It was an amazing week, full of useful information that will help to my personal development at work. It gave me new ideas!

A participant in 2013: The daily contents were very useful to increase and develop new practices at home institutions.

A host in 2014: The most giving part of the week was the feeling that I can communicate in a foreign language with people who have different cultural backgrounds. On the other hand, the institutions struggle with same challenges, which united us.

A host in 2013: It was surprising how much there was to discuss together. It felt good to notice that we have good practices to – show and share with others as well!

There is a growing interest in participating in the Metropolia Staff Week programme, and in fact for the past two years quite a few applicants have needed to be rejected in order to keep the group size small enough (in comparison with the current concept and working methods) as well as to assure the best possible job match among the participants and hosts.

Growing popularity

As the increasing number of applications suggests, the awareness of the training weeks of non-teaching staff is growing and there is more of both the supply and the demand. The European Commission has provided European higher education institutions (HEIs) with Erasmus funding for non-teaching staff training periods abroad since 2007, and the popularity has been rising steadily during all these eight years. The latest statistics by the European Commission state that during the academic year 2012–2013 over 16 500 staff training periods took place, with an increase of approximately 25% over the previous academic year. 59% of all these Erasmus-funded periods were undertaken by the non-teaching staff, but the statistics do not distinguish how many of these periods took place on a Staff Week. (European Commission, 2014, p.12).

The Finnish HEIs are active with staff mobility. At the Finnish International Educators’ Days in Tampere in May 2014 the workshop D8 focused on sharing experiences on hosting Staff Weeks, and only among the participants of this workshop 19 different HEIs announced that they already have organized Staff Weeks. Hosting Staff Weeks programmes allows the number of mobility periods to grow in a cost-efficient way, and in many Finnish UASs the concept has an established role in expanding internationalisation to all of the institution.

Author

Jenni Leinonen, Bachelor of Hospitality Management, Helsinki Metropolia University of Applied Sciences, jenni.leinonen@metropolia.fi

European Commission. 2014. “Erasmus – Facts, Figures & Trends. The European Union support for student and staff exchanges and university cooperation in 2012–2013,” Luxembourg: Publications Office of the European Union, (accessed Sep 13, 2015), available athttp://ec.europa.eu/education/library/statistics/ay-12-13/facts-figures_en.pdf.

Strengthening the quality management by international cooperation – Cooperation of FUAS and KU Leuven Association

Introduction

The Federation of Universities of Applied Sciences, FUAS, is an alliance of three independent universities of applied sciences; Häme University of Applied Sciences (HAMK), Lahti University of Applied Sciences (Lahti UAS), and Laurea University of Applied Sciences (Laurea). This agreement-based alliance operates in the Greater Helsinki Metropolitan Area. FUAS, the largest strategic federation of universities of applied sciences in Finland, comprises altogether around 19 500 students and 1 400 staff members.

The KU Leuven Association consists of KU Leuven University and five merged universities of applied sciences. KU Leuven Association is a multicampus network situated in 23 different cities and towns across Flanders and Brussels with more than 103 000 students and 17 000 staff members.

FUAS and KU Leuven Association signed a strategic partnership agreement in 2012. The agreement contains stipulations on the cooperation in the following areas:

  • comparison of national development trends
  • benchmarking on federation-level administration, management and strategy work
  • sharing of views in different areas, such as innovation systems and regional development work.

This article concentrates on the cooperation in the field of quality management which the writers of the article have been deeply involved. In this article three development projects of the quality management are present by which the quality work of the federation/association as well as their member universities has been promoted.

Benchmarking Exercise on Quality and Education

FUAS and KU Leuven Association implemented International Benchmarking Exercise on Quality and Education in 2013. The main objectives of this benchmarking project were to: 1) Discover and disseminate good practices of quality management, 2) Find the areas that need further development and to assist the further development of the quality systems and 3) To bring out the benefits and added value of the association/federation operation models. The benchmarking project was divided into two parts; general part of Quality management and systems and more specific case level part of Intended learning outcomes in the field of social services. The benchmarking project was formed around two benchmarking visits, the first one on May 2013 at Hämeenlinna, Finland and the later on August 2013 in Leuven, Belgium. About 30 staff members from both partners participated in the project.

In KU Leuven Association five pillars: 1) Vision and policy, 2) Preconditioned basic facilities, 3) Implementation of education, 4) Systematic evaluation and 5) The follow-up of the evaluation and accreditation, form the frames of quality assurance. KU Leuven Association has a Working Group for Quality assurance whose task is to support the quality work and give tools for achieving higher quality. The operation itself is done at the institutional level. In FUAS, reaching for the strategic intent and aims of strategic policies is acted out through shared development groups. FUAS Quality and Data production team is the group dealing with improving the quality and measurement and the development of this operation. The FUAS institutions have their own quality systems on base on the circle of continuous development (elements: Plan-Do-Check-Act), although the content of the elements vary on base of the organisational culture. Having the expertise-based teams (e.g. “quality team”) consisting of colleagues from different institutions of the association or federation is a good way of stimulating the partners personnel to work together and spread the knowledge and good practices. This kind of team work forms a good base for creating and developing the quality culture.

The concepts learning outcomes and competence are understood differently within FUAS as well as within KU Leuven Association. In Finland, regional competence profiles are more apparent and in Flanders they have been developed at more general level. The concept of constructive alignment proved to be an interesting concept to investigate the relation between learning outcomes and implementation of pedagogical practices. Regarding the pedagogical practices with the chosen competences there was a lot in common and good practices to share, e.g. student centeredness, three party involvements (student, future employer, teacher), multiple assessment methods and the use of authentic learning environments. Some specific differences were noted with regard to practical training placements (resources, the connection to the world of work, tutoring) as well as operations and agreements with the work place representatives. International benchmarking was experienced as an effective tool for improving the quality of learning and to enhance the use of authentic learning environments in the future. Besides this, it was found that international learning environments between the two partners can be created in the future and utilised for both; students to learn new competences and teachers for their professional development.

Strategic partner event – the Quality Management Reflection

The representatives of FUAS participated in the Strategic partner event in Hasselt September 2014 where three institutions KHLim, KHLeuven and Groep T officially merged together to form the University Colleges Leuven-Limburg. All the three institutions were already part of the KU Leuven Association. The Strategic partner event brought together partner institutions Zuyd UAS from the Netherlands and Belgian Campus from South Africa.

The new institution have developed a pyramid model, which identifies the major components of their international cooperation, encompassing all levels and activities in the realisation of the development in their institution.

Figure 1. Pyramid model of the merger of KHLim, KHLeuven and Groep T.

In the Strategic partner event, the international partners gave guidance and peer support to the strategic development, quality management and international cooperation of the new merger. FUAS representatives participated in strategic discussions as well as organized a workshop on quality management. The international partners share e.g. the following ideas on quality management: “Don’t make a quality bible, focus on the core: keep it simple” and “Peer review and collaboration with partners helps you to define your quality”.

The preliminary audit of FUAS quality management

The FUAS member institutions prepared themselves for their international audits of the quality systems (executed by FINEEC in 2016) by doing preliminary audit together with auditors form KU Leuven Association in 2015.

The preliminary audit of FUAS quality management and FUAS member institution’s quality systems was carried out by four staff members of KU Leuven Association and one Finnish auditor. The main aim of the preliminary audit was to improve the quality management of FUAS and the member institutions, especially in the areas of:

  1. Quality policy
  2. Quality system’s link with strategic management
  3. Quality management of the higher education institution’s core duties.

The preliminary audit based on a self-assessment report by the FUAS Quality and Data production team. The evaluation visit was organised in March 2015. During the visit, the auditors became acquainted with the quality management of FUAS as well as each member institution and they interviewed altogether more than 130 representatives of the staff and students.

The preliminary audit based on the means of enhancement led evaluation, which according to FINEEC is defined as evaluation through which the participant will identify the strengths, good practices and areas of development. It helps the participant to achieve their strategic objectives and to steer future development activities in order to create a framework of the institutions continuous development (Audit manual for the quality systems of higher education institutions 2015–2018. Finnish Education Evaluation Centre. Publications 2015:2).

As a result of the preliminary audit, the following key strengths of the quality policy of FUAS were defined:

  • Open communication and transparency
  • Availability of data
  • The key people responsible for developing the quality system are highly committed to their work.

The following main recommendations were given on the FUAS level:

  • Clarify how the quality work done on the FUAS level supports the quality work done in the member institutions
  • Less is more, only focus on what you really want to use and benchmark
  • Enforce the student engagement.

In addition to the results on FUAS level, each FUAS member institution received their own suggestions for the development of their own quality system. For example, in HAMK it was difficult for the auditors to catch the key message, the core structure of the quality system and the role of the actors at first, but those were clarified in the interviews. In Lahti UAS the audit team recommended that they could establish a consistent approach for assessing the societal impact of Lahti UAS’s actions and suggested improving the evaluation of the projects.

All in all FUAS member institutions the staff members and students were very pleased on the possibility to participate in the interviews of the pre-audit. They got the feeling that the auditors were prepared well and made relevant questions. The interviewees thought that the atmosphere was very supportive and relaxed. This helped them to speak English, yet some staff members felt it bit challenging.

Conclusions

Overall the three international benchmarking and evaluating projects revealed similarities and differences in the way of thinking and in the operating methods concerning quality management. The projects deepened the participants’ knowledge on the quality management in the association/federation level and on the good practices of both partners. Moreover, it promoted the critical self-evaluation of activities and peer learning. In the future, the aim is to continue this fruitful co-operation between FUAS and KU Leuven Association.

Authors

Jaana Ignatius, The executive director, M.Sc, FUAS – Federation of universities of applied Sciences, jaana.ignatius@laurea.fi

Mervi Friman, Head of Strategy Activities, PhD (Educ), Häme University of Applied Sciences, mervi.friman@hamk.fi

Marjo-Riitta Järvinen, Vice president, PhD (Educ), Lahti University of Applied Sciences, marjo-riitta.jarvinen@lamk.fi

Audit manual for the quality systems of higher education institutions 2015–2018. Finnish Education Evaluation Centre. Publications 2015:2.

Descheemaeker, A., Foyen, D., Verbrugge, M., Waeytens, K. & Keränen, H. 2015. Preliminary audit of the FUAS federation of Universities of Applied Sciences.

Foqué, A., Garré, P., Heikkilä, S. Ignatius J. & Kunnari, I. 2013. Federation of Universities of Applied Sciences – KU Leuven Association Benchmarking project 2013. International Benchmarking Exercise on Quality and Education.

Ignatius, J., Järvinen, M-R., Friman, M. & Heikkilä, S. 2014. FUAS-liittouman laadunhallinnan kehittyminen step by step, Step-by-step: Development of FUAS quality management. HAMKin e-julkaisuja 14/2014.

Strategic partner event 08–09 September 2014, introduction.

International strategic partnerships – The human factor: It is after all individuals who work together, not institutions

Motives behind strategic partnerships

The notion of a more strategic approach to international partnerships means that there is more effort put into developing alliances with clear purposes and outcomes. In the words of Kai Kiiv of Estonian Academy of Music and Theatre: “A successful international partnership requires common ideas and aims the partners work for”. Gerard O’Donovan of Cork Institute of Technology School of Business defines international collaboration as strategy based when the strategic goal of his institute and the partnership are the same.

Partnerships are often induced through the provision of funds, for example through EU-project funding, and collaboration collapses as soon as funds dry up. Perhaps the idea of more strategic partnerships also means that the institutions are more poised to invest more themselves as investment of time, money and trained personnel by the institutions forming the strategic partnership is vital. According to Gerard O’Donovan: “Creating a strategy-based partnership needs buy-in and financial support from top management and be a shared vision by your faculty team.”

Bob Burke of Southampton Solent University defines a successful international partnership in higher education context as “one which has longevity and a ripple effect where the content, process and relationships not only have an impact on the participants but also beyond that”. It is unrealistic to think that a strategic partnership would involve the entire institution, but it cannot just be a responsibility of one or two individuals. It is therefore vital to keep everyone informed and sufficiently interested.

Human motives (and why partnerships sometimes don’t work out)

At the individual level the motives for working on internationalization probably relate to healthy curiosity and desire to learn. Working with foreign colleagues stimulates personal professional growth. Bob Burke describes his involvement as “an important project for my development. The cross-disciplinary thinking and the focus on cultural difference has given me a range of experiences that I would certainly never have had within my day-to-day role at my home institution”. The variety and diversity of cultural differences, which become apparent in international human cooperation may even reorganize personal understanding about the variety of cultural imperatives.

Peer to peer learning in international context may make one question “tried and true” professional actions, if one truly appreciates the knowledge overseas partners possess and is ready to offer something in return. According to Gerard O’Donovan, it has been positive to meet academics and students with common interests, but with diverse backgrounds. This has enriched his own personal life as well as resulting in development of a number of new programmes in his Faculty.

Bob Burke describes a strategic partnership as a team, which is responsive and adaptable within the strategies of each institution involved. A team consists of different people, which means that all the basic rules that define teamwork apply to strategic partnerships as well. When the roles in a team are not recognized and coordinated, when there has not been enough delegation of responsibilities or the decision making is unclear, there will be problems. Kai Kiiv adds that “trust between the partners is based on the knowledge and experience that you can rely on your partners – when the assignments have been divided and you can see that each partner is committed to them and fulfils them.”

Especially with academic collaboration there can be basic philosophical differences in methodologies, teaching and learning, which will cause inability to work together and the partners might find themselves working in parallel to each other instead of cooperating. The participants’ professional foci can be very personal and thus a sensitive subject, which may diminish one’s readiness to accept different approaches and change. Also there are personality differences in sense of personal power and what is understood as efficient. The connection a participant perceives between one’s educational efforts and intended outcomes is also very personal and culture dependent.

All these personal dimensions can cause mistrust and suspicion, which are not values that push the partnership further. If these cultural and other differences between partners are acknowledged and talked about, it helps to overcome some of the difficulties relating to mutual understanding. Kai Kiiv adds that “as far as international collaboration is concerned it often also means acknowledging and respecting cultural differences – working habits and attitudes in different countries can be rather different”. Reasons for misunderstandings due to different work cultures can be simply the work tempo and the different understanding of the nature of professional time.

Lasting strategic partnerships

According to a study by Vozzo and Bober (2001) there are four important factors that allow personal characteristics to contribute to successful long-lasting partnerships.

  1. There is time for practitioners to plan their activities and to know and to reflect on the professional and personal expectations of the participants.
  2. There is abilities within the partnership to make an analysis of the chosen methods to ensure effectiveness of the action.
  3. There are resources available to develop the participant commitment.
  4. There are funds available to sustain the planned and emerging activities.

Kai Kiiv explains that “in order it to be successful, the partners must acknowledge each other’s strengths and weaknesses to use the maximum capacity of each.” When the best individual qualities are linked with collaborative teams’ mutual actions it will give best results.

Complementarity is also important because cooperation makes sense only when in addition to similarities, differences in expertise are used and the partners gain professional expertise from the collaboration. Partnerships should have equal benefits and advantageous returns to all the members. Gerard O’Donovan compares international partnership to a marriage: “Give and take on both sides and always compromise for the greater good or shared goal.” Also Kai Kiiv mentions that actually like in any partnership flexibility and respect towards each other are the key factors.

The importance of the individuals maintaining informal contacts as well as formal contribute immensely to the success of long-lasting partnerships. Disagreements and misunderstandings inevitably occur, but they can be turned into fruitful situations for providing evidence for new patterns of action and abilities for conflict resolution. Trusting and respectful dialogue is what is needed. According to Bob Burke: “We all disagree on things frequently, but respect each other’s opinions and everyone is given a chance to contribute”. So there may be different approaches, but they are valued and people are willing to compromise.

Food for thought

The reasons for internationalization are also often only described at a macro level without reaching down to explore the individual motivations which may support or constrain internationalization at a particular institution. It is the people and their personal motives who shape the internationalization of each university. It could even be said that institutional partnerships easily fail, because they function through individuals and are therefore more vulnerable to personal instability and failure. And however high-grade ideas there might have been about the purposes of the partnership association, one quickly contends with some basic human interaction.

The complexity involved in working in the field of internationalization in my mind requires an additional set of knowledge, attitudes, skills and understandings about the international/intercultural/global dimension of higher education. These competences are however often taken for granted and not even recognized, nor developed actively.

When I asked the three interviewees what was the most important thing they had learned regarding international collaboration, all concluded that one always has to keep in mind the respect for cultural differences even if it can be difficult sometimes. There should be more importance attached to the promotion of intercultural understanding within the higher education context as well, especially in the light of the pressing challenges stemming from culturally based clashes within and between countries and peoples that we face today.

Author

Minna Liski, Coordinator, BSc in Music, Lahti University of Applied Sciences, minna.liski@lamk.fi

The three people interviewed for this article were:

Mr Gerard O’Donovan, the Head of School of Business and Humanities at Cork Institute of Technology in Ireland

Mr Bob Burke, Senior Lecturer in Popular Music at Southampton Solent University, UK and

Ms Kai Kiiv, Project Manager of International Relations at Estonian Academy of Music and Theatre.

Internationalisation of UASes needs an up-to-date approach

Introduction

This review has its background in a joint development process of the authors during the UAS R&D Expert coaching program started early 2014 (funded by the Ministry of Education and Culture, Finland). These five experts from five different UASes brainstormed together and found different practices to share with others to implement internationalisation of education and RDI in their home organisations.

Strategic background

For Higher educational institutions (HEIs), international cooperation is a way to increase the quality of education and RDI work (Research, Development and Innovation). Through networking the students and staff members strengthen their personal knowhow, but also the organisational and regional intellectual capital, and create the knowledge basis to act in international working life. In Finnish Universities of Applied Sciences, the international activities have different focus points in all 24 organisations, but certain common activities can be listed:

  • Internationalisation of the education and the home internationalisation
  • International cooperation and networks
  • International exchange
  • Internationalisation of the region and working life through international RDI-projects.

Promotion of internationalisation requires cross-sectoral co-operation. Mobility of scientists, researchers, teachers and students, international networks and common scientific publications, as well as exploitation of the knowledge produced abroad are correlated strongly with the level of innovation and a new way of working.

Home internationalisation as a baseline

Different ways to internationalise studies do exist, but they are not used systematically. International activities can be carried out many ways, e.g. as student or personnel exchanges, teaching in foreign languages, involving students and teachers in international projects or arranging international seminars and international weeks. In addition to conventional ways of home internationalisation, digital tools bring new possibilities. For example, many shared e-learning study- and RDI-platforms exist and creation of MOOCs is a rising trend e.g. among EU project funding. One example of widely used special study platform is the Learning Management system LMS of the European Police Academy (CEPOL).

International joint and double degrees and joint curriculum development offer also tools for home internationalisation for both students and teachers. One example of this is Erasmus-funded ERDI module (Empowering Regional development and Innovation) launched already 10 years ago in four EU-member states and coordinated by Karelia UAS. A joint curriculum has been developed and the modules are carried out annually in one of the universities involved. Both teachers and students are participating from each university, and the cooperation is deepened also into common RDI actions. As another example of curriculum development, JAMK UAS has recently coordinated the launch of a 100% virtual coaching program (Soulbus-e-Coach) to improve the multicultural guidance skills of teachers and mentors as a part of EU funded Life Long Learning Programme (LLP) project.

Improving language competences and cultural knowhow plays the most significant role in internationalisation. In connection with student’s Individual Study Plan, the student could discover the most suitable path for internationalisation during studies. As a means in the exchange and identification of competences, the Europass system is used. Europass stationary directs the mapping and recording of the student’s competences and student can use the filled forms during the entire study time. The Europass documents are also beneficial documents to show the competences when seeking a job or applying for international internships.

Another example of home internationalisation is a strategic leadership program Executive MBA in Policing. The 80 ECTS programme is directed for middle- and upper-level managers of police units and is organised by three HEIs in Tampere: the Police University College (Polamk), the University of Tampere, and the Edutech (Centre for Professional Development at Tampere University of Technology) as coordinator.

International RDI and networks

To succeed in European level RDI funding competition, it is important to develop the UAS project culture systematically and in a persevering manner. In order to complete high quality proposals, organisations’ management level must be committed to allocate reasonable resources for the preparation process. Key issue is also to integrate multidisciplinary knowledge and skills of personnel, students and working life partners into the preparation process.

Further, the participation in European networks before any project calls in an effective way to enhance the deeper understanding of the thematics and learn to know the key players of the field. It is crucial for an UAS to gain recognition as a trustful partner and thus facilitate the invitations to high quality project consortiums. Existing networks may also offer opportunities to take part on preparation process of EU programmes and give a possibility to propose topics and ideas for the future calls. As an example, JAMK has participated to the European Innovation Program’s Active and Healthy Aging (EIP AHA) network. The network aims to bring together all actors in the innovation cycle, from research to adoption along with those engaged in standardisation and regulation. The partnership provides these actors with a forum in which they can cooperate, identify and overcome potential innovations barriers and mobilise instruments.

The Police University College has strong European networks. It participates in international cooperation with the European Police College (CEPOL), European Security and Defence College (ESDC), the European Police Research Institute Collaboration (EPIC) network and a Nordic police research network. Also, CEPOL has the European Police Exchange Programme (EPEP) exchange program running since 2007, and NORDCOP police training program offers mobility in Nordic Countries. Polamk also sends annually experts to crisis management courses of several institutions like EU, UN and OSCE (Organisation for Security and Co-operation in Europe). Active presence in international networks has been a successful strategy and lead into wide range of international RDI funding.

Another way to improve the know-how of specialists to create successful project proposals is to work as an evaluator for EU programmes. Regardless of the high workload, this position offers an authentic insight to the project proposals; both strengths and weaknesses of the applications are reviewed in a detailed way. Evaluators learn to distinguish characteristics of a good proposal in terms of content, impact and technical excellence. Until recently, these kinds of possibilities have not been actively supported by UAS organisations.

On the other hand, if UAS is not yet strategically closely connected to any European RDI-network or consortium, one way to show up its competence is the international accreditation. Kymenlaakso UAS (Kyamk) has an internationally known emission measurement laboratory that has accreditation from FINAS (Finnish state authority) and Sjöfartsverket (Swedish maritime administration). Also, some activities are registered in EU level as Designated Organisation (licence to issue CE-certificates). That makes Kyamk more interesting and reliable partner in that sector e.g. for Horizon 2020 programme calls.

Internationalisation from strategies into practice

In many Finnish UASes the paths for internationalisation are embedded in organisational strategies. Also, several ways of classifying and grading international partner organisations exist. In many cases the international mobility partners differ from partners for international RDI work, which means double work and loss of resources. A more strategic approach of managing international partners would be ideal, with more emphasis put on mobility and RDI cooperation with same organisations. For example, many of the long-term mobility partnerships could be expanded to cover also other joint activities, like RDI projects. Each student or teacher going abroad should be asked to fill out a form indicating the possible ways of (project) cooperation with the target university. Needs for cooperation could be mapped during the exchange, and response to the needs could be discussed within the home university after the exchange.

Anyway, for multi-sectorial organisations like UASes it is not always reasonable to select only a few strategic international partners, but each sector should maintain their own. In addition, multidisciplinary networks as ERRIN (European Regions Research and Innovation Network) exist. Kyamk staff participated last year to ERRIN seminar where it was possible to present ideas for the H2020 project proposals or show the interest for others’ ideas. As a result, Kyamk decided to join in a consortium aiming to support energy efficiency actions at schools. The coordinator had a good touch for preparing the proposal and advised also partners to do their parts during the preparation work. In six months the proposal was submitted to the EU. Only a few of the partners knew each other beforehand, so the cooperation does not always require deep strategic background to work together.

Strategies should neither hinder to take a chance when seeing one. Sometimes a good project proposal comes to you when you are least expecting it, and not necessarily from a strategic partner organisation. An example of taking a chance comes from Karelia UAS’s recently announced cooperation with NASA Epic Challenge, which gives students a possibility to co-generate ideas with world-lead experts for sustaining humans on Mars. Certainly, this cooperation was not written in any strategy, but it gives students an once-in-a-lifetime opportunity for global networking.

Deepening the strategic cooperation

It seems that every UAS has a long list of international partners available. The main question is: Do we know our partners? Where can we find the names and contact information of key persons? A long list of partners is not valid if strategical purposes do not match. To ensure and improve active international contacts, some UASes strategically choose the most important partners and focus on the cooperation with those. Häme University of Applied Sciences (HAMK) carried out an evaluation for international partners during 2009-2010. Criteria for strategic partnership were built up together with the future partners: Feevale University, Brazil and VIA University College, Denmark. In this case, the most important keynotes were research and virtual teaching. Four research units started in 2014 in HAMK. Collaboration with strategic partners is carried though these units on a fast, flexible and natural way, joint projects and student work as a result. Thus, communications and mobility of teachers and students are coordinated, and also the strategically shared research topics and personal contacts are enhanced.

HAMK will hold a strategic meeting with the partners in November 2015 to clarify the research subjects and to ensure maximum four common research areas. For example, a common eLearning activity will be piloted in spring 2016 in the shape of Successful aging and digitalisation research project by organising joint courses between Feevale University and HAMK. A long term goal is to have a common 5+5+5-ECTS credit module available for students, including 5 ECTS credits per partner university per year. Students already participate in common research projects and work closely with local enterprises which are familiar with the strategic partner. This is one example of cross-fertilization of innovations and students will have skills to work as bridge-builders between different cultures, business areas and SMEs (Small and Medium Sized Enterprises). In HAMK, internationalisation strategy includes also that second-year students need to have contact to strategic partners and to integrate with them during studies. In practice, common modules with strategic partners are a long lasting solution for cooperation and an opportunity for students to gain international competence.

Authors

Tero Ahvenharju, Lecturer, PhD, Häme University of Applied Sciences (HAMK), tero.ahvenharju@hamk.fi

Olavi Kujanpää, Superintendent, Project Manager, Lic.Sc.Admin., Police University College (Polamk), olavi.kujanpaa@poliisi.fi

Helena Puhakka-Tarvainen, Senior Project Manager, M.Sc.(Biol.), Karelia University of Applied Sciences, helena.puhakka-tarvainen@karelia.fi

Sanna Sihvonen, Principal Lecturer, PhD, JAMK University of Applied Sciences, sanna.sihvonen@jamk.fi

Kirsi Tallinen, Research Manager, M.Sc. (Eng.), Kymenlaakso University of Applied Sciences (Kyamk), kirsi.tallinen@kyamk.fi

Strategy-based international partnership of higher education institutions – Partnership practices and results

The mission of the Journal of Finnish Universities of Applied Sciences (the UAS Journal) is to report on the research and development activities at universities of applied sciences in order to facilitate cooperation, promote actions, advance transparency, and further regional vitality. The UAS Journal focuses on education, research and development activities in the fields of practice-oriented higher education in Finland. Since 2014 annually one number has been published totally in English.

This International Issue (no 3/2015) of the UAS Journal is focused on practices and results of strategy-based international partnerships of Finnish Universities of Applied Sciences. Higher education institutions (HEIs) are seen as key players to the internationalisation of the economy and society. To success in this demanding task, HEIs have increased cooperation with foreign HEIs by deepening existing partnerships and creating new partnerships. In addition to the volume on international cooperation, HEIs are increasingly paying attention to the quality and added value of cooperation. In order to get more benefit from international cooperation, HEIs have created strategy-based international partnerships. These partnerships are no longer just about signed memorandums of understanding and student/staff mobility but increasingly international curriculum development, double and joint degrees, as well as research, development and innovation (RDI) cooperation. International strategic partnerships can improve the quality of different dimensions of higher education, not only in education and RDI but also management, campus life etc. As an example of this kind of strategic international cooperation, FUAS Federation of Universities of Applied Sciences and KU Leuven Association (Belgium) has signed the strategic partnership agreement in 2012. The partnership is focused on benchmarking different cooperation models in higher education, compare national developments in higher education, and share insights on the development of innovation systems, the role of regional development in higher education, and the development of working-life oriented educational programmes and the integration of research in education. In practice the cooperation is implemented via strategy workshops, strategic staff and researcher exchanges, benchmarking seminars, and study visits.

In this issue, we were interested in empirical case examples, best practices and lessons learned from the following topics:

  • resent development of international strategy-based partnerships
  • collaboration process and activities for creating international strategic partnership
  • risks and challenges facing international strategic partnerships
  • success factors for international strategic partnerships
  • key characteristics of effective international strategic partnership management
  • concreate results and experiences from international strategic partnerships.

As a result we got manuscripts which describe five types of articles: 1) general discussions about internationalisation of HEIs, 2) strategic partnership agreement based development of HEIs, 3) international networks, 4) international project cooperation, and 5) international education cooperation.

The first two articles talk about different forms of international cooperation and motives behind international cooperation. The first article by Tero Ahvenharju et al. defines four types of international activities at universities of applied sciences. Authors talk for example the role of student/staff mobility and participation to the networks in creation of strategic partnerships. They ask important questions such as “do we know our partners?” The second article by Minna Liski emphasises motives behind strategic partnerships and talks about individual level aspect and the role of personal characteristics in successful international partnerships. The basic idea in this discussion is the fact that even if strategic partnership agreements are done between higher education organisations the real cooperation is done between individuals.

The strategic partnership agreement based development examples consist of three articles. The article by Jaana Ignatius et al. describes the strategic partnership between the Federation of Universities of Applied Sciences (FUAS Federation) and the KU Leuven association in the field of quality management. The next article by Jenni Leinonen opens Metropolia International Non-Teaching Staff Training Week as a method to support international networking, benchmarking and sharing best practices among international partner HEIs. The third article by Maija Hirvonen et al. reports about the cooperation between JAMK Univeristy of Applied Sciences, and Häme University of Applied Sciences and Tribhuvan University (Nepal) in the field of teacher education.

The international network focused articles document experiences from two different types of networks. The first article by Juha Kettunen is a description of establishment, activities and results of the CARPE network – the Consortium on Applied Research and Professional Education.The second article by Marina Weck and Lauri Tenhunen reports experiences from the knowledge-based innovation network METNET which aims to support regional innovation systems by consolidating the expertise and efforts of the reginal steel construction and technology industries in research and development and by sharing knowledge and technology services, new production-related solutions and operating models among the steel industry.

The international project examples consist of four project descriptions. The article by Janika Kyttä et al. describes experiences from Finnish-Chinese project which aims to improve strategic partnership activities between the partner universities and to promote future cooperation between Finnish and Chinese companies. The second article by Hanna Hopia et al. is an example of the international project cooperation focused on multicultural competencies. The third article by Minna Keinänen-Toivola et al. describes a research project cooperation between Satakunta University of Applied Sciences and Polytechnic of Namibia. The last project example by Marja Silén-Lipponen and Annikki Jauniainen describes experiences from international project cooperation related to the recognition of prior learning with German and Estonian partners.

The last two articles describes educational cooperation practices. The first article by Seija Mahlamäki-Kultanen et al. focuses on a pilot teacher education designed for vocational and higher education teachers in Brazil. The second article by Ville Lehto et al. is a description of a joint business simulation course carried out in cooperation with Kalsruhe Hochschule, Laurea University of Applied Sciences and Saimia University of Applied Sciences.

As seen from the short article descriptions above, there is only a few articles that documents and analyses strategy-based partnerships, and none about success factors of international partnerships or characteristics of effective partnership management. This indicates that although there is a growing number of international strategic partnerships in Europe, the strategy-based international cooperation takes only the first steps in Finnish universities of applied sciences. The individual international projects described in this volume are good examples of current international activities in a way to strategic partnerships.

Author

Theme editor Ulla Kotonen
Development Manager, Lahti University of Applied Sciences, ulla.kotonen@lamk.fi

Continuous self-evaluation of intensive projects

Introduction

Helsinki Metropolia University of Applied Sciences (Metropolia), Frankfurt University of Applied Sciences (Frankfurt UAS), Coventry University, and Vilnius Gediminas Technical University have jointly organized several short-term Intensive Projects (IP) to enhance their co-operation. The main idea was to gather approximately 40 students and 15 teachers together for three weeks to conceive, design, implement, and operate embedded systems. Self-evaluation was an integrated part of all the events. The first evaluation was completed during the first week of each event and was promptly analyzed, enabling the possibility of making changes to the IP curriculum and practical arrangements. The second evaluation was a systematic interview of the students either individually or in small groups and interviews of all teachers. The third evaluation was an electronic questionnaire at the end of the IP, which also fulfilled the EU report minimum student evaluation criteria. The results of the evaluations were used to improve the concept, content, and practical arrangements for the next IP.

This paper describes how we organized the Intensive Projects, how we performed an internal evaluation, and our results. We have recognized issues which can make the IP successful and that are common to the intensive project concept, independent of the topic. Based on the evaluation material, we provide some recommendations that can help organize similar intensive projects in the future.

Intensive project objectives and learning outcomes

One of the main objectives of all IPs was to increase co-operation between the partners. All partners have bilateral Erasmus agreements for students and staff exchange. During the project, we were able to create new learning platforms and engineering workspace concepts which were partly adopted by all partner universities and increase the bilateral teacher exchange between the partners.

Our second primary non-technical objective was teaching students how to work in multicultural engineering teams, which improves their interpersonal skills. Similar observations have been made by Kitsnik et al. (2004) in a study related to peer tutoring. The language and the cultural barriers were completely broken; all students were equal regardless of their origins or language skills and teams used the differences of the team members as strengths. For the 2013 Active Games IP (Metropolia 2013), we introduced a third, non-technical objective: how to find an engineering solution to a non-engineering problem.

Our anticipated learning outcomes were met for all of our IPs during the period from 2010–2014 (Metropolia 2012, 2013, 2014). The student feedback showed that more than 90% of students felt they learned new things during the IP and gained more professional skills. Students and teachers felt that the IP was a great success. The most valued tool in making the the IPs a success was our continuous self-evaluation methods.

Evaluation and evaluation methods

Internal quality assurance

We collected student feedback during all IPs at the end of the last day of each week (Metropolia 2012). The methods used included a paper questionnaire and an online form. The IPs utilized continuous assessment principles and student progress was monitored not only during the weekly competitions but also during the group work in real time (Metropolia 2013). Additionally, there was a peer evaluation process in which the students evaluated each other.

In brief, the results of the student feedback are as follows:

  • 2010 EDSP IP: Students were very satisfied with the IP. The only two items where students did have some concerns were both time-related; as the IP was in conducted in only three weeks the amount of time for each planned topic was very limited with strict deadlines.
  • 2011 EDSP IP: Students were very satisfied with the IP, and showed an improvement compared to the previous IP. There were no items for which the students had serious concerns. We had used the internal evaluation results to clearly improve the most critical parts of the IP. In addition, students gave good ideas on how to further improve the IP.
  • 2012 EDSP IP: We received similar results compared to the two previous years, with excellent ratings. The organizers obtained excellent marks from the students.
  • 2013 Active Games IP: The results of evaluations were excellent. There was only a little room for improvement except regarding matters related to the facilities, equipment and tools available.

The project organizers have reflected on the recommendations of the internal evaluation report of the previous stage. The results indicate that paying some extra attention to internal evaluation substantially help make both short-time and long-time improvements.

Other improvements from the IPs

The academic staff have expressed strong beliefs that participation in the project will greatly impact the employability of the participants because: “it gives the foreign students 3 weeks of intensive English language training, and the work in the international groups is always a benefit”; “it is very important for graduates to have international experience”; “students get a lot more out of the practical hands-on experience especially with modern experience”.

The IP offers an excellent framework to simulate a real project work environment. In addition to new professional and soft skills, the students obtained a unique opportunity to learn realistic working processes. Students had to use their prior technical knowledge, adapt new theoretical concepts, learn to use new tools and equipment, work with new people from different cultures in an environment of strict time constraints, with limited availability of equipment and parts, and a constantly changing situation.

Discussion

All participated teachers have outlined that the preparation for and the implementation of the intensive project has become smoother every year, this is particularly true due to the continuous evidence-based improvement. The project team was able to use the expertise gained over the years of the project. To quote the participants: “we know exactly what is needed, …, there is more documentation and information available”; “we have had the experience with how the groups work and we can anticipate problems and conflicts and can solve this better”.

In addition, teacher interviews show that the teachers gained experience and knowledge on different cultures and practiced language skills as well as further developed their skills in regards to teaching in an international environment. Also students have reported on gained better language skills on multiple occasions. The impact on teacher also covers extending personal relations, sharing ideas. The organizational arrangements should be divided to as many teacher as possible to avoid the burden on single individuals.

The same partner network strengthened with new partners will continue – if funded – the co-operation within the Erasmus+ program. On the new project the goal is taken even further. We aim to develop new and innovative practices to international ICT engineering education and test them applying the approach to the development of a practical student projects. This includes including the new teaching methods directly to the curricula, new teaching methods, and revolutionary methods for carrying out students’ learning projects.

Conclusion

Self-evaluation methods were effectively employed to improve the quality of annually organized intensive projects. Our recommendations for organizing similar intensive projects on multidisciplinary topics are as follows:

  • Plan the self-evaluation as an integrated part of the IP.
  • Use multiple evaluation methods, such as individual and group interviews, electronic questionnaires, and also paper questionnaires.
  • Use a multi-phase evaluation to maintain a feedback loop that allows making changes to the current IP rapidly.
  • Analyze the evaluation results systematically and use them to improve the current IP and the following IP.
  • Arrange informal gatherings such as meals together, group accommodations, and group visits. If possible, arrange housing for teachers students in the same location.
  • Spend some extra effort balancing the workload and budget between the partners.

We are planning to extend the co-operation by asking more institutes to join the coalition and add industrial connections. In addition to joint IPs, we hope to extend the partner network to other forms of co-operation such as jointly developed courses, double degree programs, and long-term teacher exchange. In all these, the internal self-evaluation will play an ever-increasing role.

Authors

Juho Vesanen, Lecturer, B.Eng., Metropolia University of Applied Sciences, juho.vesanen@metropolia.fi

Antti K. Piironen, Director, Ph.D., Metropolia University of Applied Sciences, antti.piironen@metropolia.fi

Helsinki Metropolia University of Applied Sciences (2012). Embedded Digital Signal Processing Intensive Project 2010–2012 Final Reports, URL: http://users.metropolia.fi/~anttikp/eDSP/, Accessed January 31, 2014.

Helsinki Metropolia University of Applied Sciences (2013). Active Games Intensive Project 2013 Final Report, URL: http://users.metropolia.fi/~anttikp/activegames/ Accessed January 31, 2014.

Kitsnik P., Nurminen T., Piironen  A.K., and Saurén K. (2003). Facing Cultural Differences in Multicultural Learning Environment; Development Project for Teacher Pedagogical Education,  Jyväskylä University of Applied Sciences, School of Business, Finland.

Piironen A.K. (2012). Embedded DSP Intensive Project 2012, Proceedings of AmiEs-2012 – 11th International Symposium on Ambient Intelligence and Embedded System, Espoo, Finland, URL: http://amies-2012.metropolia.fi/abstracts/, Accessed January 24, 2014.

Piironen A.K., Vesanen J., Blake M.,  Evans J.,  Abatis P., Jungke M., Stief W., Usinskas A., Matiukas V., Omelcenko V. (2011). Embedded DSP Intensive Project 2010, Proceedings of 7th International CDIO Conference, DTU, Denmark.

An online international learning project around global health promotion

Introduction

As stressed by Ernest, Heiser & Murphy (2011, 37) “the arrival of new Web 2.0 environments greatly enhances opportunities for fostering increased peer interaction, collaboration and learner autonomy.” Randall (2012, 7) describes telecollaboration as “pedagogical processes and outcomes of engaging learners in different geographical locations in virtual contact together, mediated through the application of online communication tools such as e-mail, synchronous chat and threaded discussion as well as the tools of Web 2.0 such as wikis, blogs, social networking and 3D virtual worlds.” The overall aims of the online international learning project (OIL) involving nursing students and staff at Coventry University and Laurea University of Applied Sciences were to support the students’ learning on their modules, including assignment work, develop cultural awareness and competence, improve communication, learn about and from each other as well as to have fun and make friends. Furthermore, an objective for Finnish students was to improve their English language skills through discussions with native speakers. Intended learning outcomes also included demonstrating an ability to use ICT effectively to support collaboration with international colleagues, using English to communicate effectively between native and non-native speakers, and working as a team to explore a selected health promotion issue.

Initially the Coventry and Laurea UAS students chose global health and wellbeing topics to discuss during meetings via Web 2.0 tools. Also, the Finnish students read an article around their chosen global health promotion topic, wrote a summary of it and posted this on a common Moodle site to inspire online discussions. Students were able to compare the Finnish and UK approaches to the selected issue. This enhanced their cultural competence skills, as they could draw conclusions about how culture influences health and health promotion, reflect on experiences and learn from discussions with international colleagues. According to Dooly (2008, 22) “in the cooperative model of learning, the teacher still controls most of what is going on in the class, even if the students are working in groups. Collaborative learning, on the other hand, is aimed at getting the students to take almost full responsibility for working together, building knowledge together, changing and evolving together and of course, improving together.”
Lawrence (2013, 312) suggests that “ICT-mediated intercultural language learning collaborations offer language learners rich opportunities to build language acquisition, intercultural knowledge and to develop meaningful relationships with people of other languages and cultures.” Students’ feedback shows that the online projects have indeed been enjoyable, engaging and advantageous, considerably increasing students’ motivation to study as well as their knowledge of the topics. Additionally, the students have had the opportunity to follow up this OIL project with a field trip. Three Coventry University students visited Laurea after their online discussions to meet their Finnish peers and see the country.

How did it work in practice?

During the project the students at Laurea UAS and Coventry University were studying very similar modules. Nursing students from Laurea were matched with Coventry University students to make small learning teams. Coventry students were given names and email addresses for allocated Laurea UAS students and contacted their Laurea colleagues by email to agree a time to chat on Skype. Teams included between one and six students from each university. Students held two to four Skype meetings and had discussions on Facebook. The first meeting was to introduce and get used to chatting to each other in English, also to agree discussion topics. Students prepared for the next meeting by planning questions to ask each other. In the second meeting they asked each other their questions and noted them down so that they could prepare answers for the next meeting. The third and fourth meetings were to share these answers. Students could then decide how to keep in touch with their new friends.

In the UK, employers, including the NHS, recognise a need for cultural competence when caring for people from diverse backgrounds. International projects help the students to develop skills, build their portfolio, perhaps related to the EU directives and become more employable. The students kept a reflective account of their discussions throughout the project and shared it with tutors and their colleagues. The Finnish students reported that their English skills had really improved during the project, because their professional vocabulary had increased and they had become more confident in communicating in English. Dooly (2008, 26) states “whether it is through collaborative or cooperative learning, getting students to work together in the classroom and with other students in another part of the world, requires teachers helping their students learn to interact positively with people who are different from themselves and who may not think the same as they do. Through online collaboration, students may come to see the importance of taking responsibility for their own learning and feel empowered to do so while learning to respect the opinions and work of their online partners.”

Things to remember in future projects

In OIL projects it is very important to be respectful to each other’s values and differences, including competence using the English language. The Finns have a longer wait-time following questions than most European nationalities, therefore the UK students probably need to allow awkward silences to enable the Finnish students to consider and plan replies. It is also important to stay within the boundaries of one’s own nursing code of practice, for example by not breaching confidentiality. Participants should check that their Skype connection works in advance of their first meeting. If more than one person shares a computer, students will need to take it in turns to sit near the microphone or use a desk microphone instead. Tian & Wang (2010, 194) studied the benefits of videoconferencing-supported language learning. According to them if it is “used effectively, it can be an important supplement to classroom teaching in that it takes part of the learning outside the classroom and into the real world.”

Conclusion

Universities are globalising. Traditional in-class activities are important in building up the students’ skills and knowledge of the field. However, for the effective development of cultural competence and communication skills students need more learning tasks in the real world in collaboration with foreign students. Web 2.0 tools enable students in different parts of the world to communicate and thus increase each other’s cultural competence. To successfully facilitate OIL projects, teachers need to prepare and build relationships between universities, take time to identify suitable learning opportunities and develop their own skills in facilitation and cultural competence. Erasmus exchange visits provided the opportunity to do this, playing a key part in enabling the OIL project with nursing students and staff at the Faculty of Health and Life Sciences of Coventry University and the Degree Programme in Nursing at Laurea University of Applied Sciences. Project outcomes include improving the students’ cultural competence and communication skills, as well as offering both students and staff a global perspective on topics in their modules. This global perspective plays an important role in the current multicultural nursing environments both in the UK and Finland, and needs to be taken into account when educating future health care professionals.

Authors

Bernie Davies, Senior Lecturer, Coventry University, UK, hsx178@coventry.ac.uk

Sari Myréen, Senior Lecturer, Laurea University of Applied Sciences, Finland, sari.myreen@laurea.fi

Dooly, M. 2008. Telecollaborative Language Learning : A guidebook to moderating intercultural collaboration online. Berlin: Peter Lang AG. Retrieved from: http://site.ebrary.com.nelli.laurea.fi/lib/laurea/reader.action?docID=10690916

Ernest, P., Heiser, S. & Murphy, L. 2013. Developing teacher skills to support collaborative online language learning, The Language Learning Journal, 41:1, 37–54. Retrieved from: http://dx.doi.org/10.1080/09571736.2011.625095

Lawrence, G. 2013. A working model for intercultural learning and engagement in collaborative online language learning environments, Intercultural Education, 24:4, 303–314. Retrieved from: http://dx.doi.org/10.1080/14675986.2013.809247

Randall, S. 2012. Telecollaboration in Education, Volume 2 : Virtual Worlds for Language Learning: From Theory to Practice. Bern: Peter Lang AG. Retrieved from: http://site.ebrary.com.nelli.laurea.fi/lib/laurea/reader.action?docID=10599941

Tian, J. & Wang, J. 2010. Taking language learning outside the classroom: learners’ perspectives of eTandem learning via Skype, Innovation in Language Learning and Teaching, 4:3, 181–197. Retrieved from: http://dx.doi.org/10.1080/17501229.2010.513443